[Resolved] HP Desktop Redemption Support Ref Claim Is - A217 — SCHEME OFFERED BUT NOT GIVEN | |
Dear sir, We have purchased hp products as per offer given by the company. As per terms/condition we have registered for redemption code -YLTUCH16SC on dated 21/02/2009. And attached all supporting papers + an amount of Rs 999/- as required by at par cheque no.001465 bank B.O.I and send through TRACKON courrier doc no[protected] DT - 14/03/2009 recieved at there end on 17/03/2009. After so much reminder and followup with company we recieved back our claim document with cheque at 12/05/2009 through DTDC courrier doc no - Z89993150. Reason mention by the company is recieved beyond the timelines specified for acceptance with regard to the date of purchased. This offer closed on 15th April 2009. In supporting letter attached with claim no date mention by the company. Now, you see that company cheted with me and denayed to give my offer claims. So, We request you kindly look into the matter and settle our claims as earlieast from your end. Regards Gaurav jhunjhunwala Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 49 Comments | |
Comments
sg 3630 — free gift
i have purched a compaq presario desktop for homeand i ahve already send a rs 999 draft 1 month ago for hp promotion offer (ups+ printer)
my desktop s.n is INA84705TQ.
but yet now i havent recived any gift...
i want to know stauts...
compaq presareo 3670in — REF NO-A217 SCHEME OFFERED BUT NOT GIVEN
Dear sir,We have purchased hp products as per offer given by the company. As per terms /condition we have registered for redemption code -YLTUCH16SC on dated 21/02/2009.
And attached all supporting papers +an amount of Rs 999/- as required by atpar cheque no . 001465 bank B.O.I and send through TRACKON courrier doc no[protected] DT - 14/03/2009 recieved at there end on 17/03/2009.
After so much reminder and followup with company we recieved back our claim document with cheque at 12/05/2009 through DTDC courrier doc no - Z89993150.
Reason mention by the company is recieved beyound the timelines specified for acceptance with regard to the date of purchased . This offer closed on 15 TH April 2009 .
In supporting letter attached with claim no date mention by the company.
Now, you see that company cheted with me and denayed to give my offer claims.
So, we request you kindly look into the matter and settle our claims as earlieast from your end.
Regards
Gaurav jhunjhunwala
MOB - [protected]
dear sir,
i have purchased a HP laptop from your autherised dealer ADVANCE COMPUTER, at jail road tilaknagar new delhi.that purchasing was is with a scheme free philips DVD player.i send paper which your redemption cell demanded.that documents recieved at your cell on 2nd MARCH.after some days later i recieved a mail from your cell that company supply is not available now so i appolise for delay to send your free gift.but till now i didnt recieved DVD player.CNF-8491FSJ
so pls do as soon as possible in the faver of me.
thanks,
s.k.singh
i have purchased a HP laptop from your autherised dealer ADVANCE COMPUTER, at jail road tilaknagar new delhi.that purchasing was is with a scheme free philips DVD player.i send paper which your redemption cell demanded.that documents recieved at your cell on 2nd MARCH.after some days later i recieved a mail from your cell that company supply is not available now so i appolise for delay to send your free gift.but till now i didnt recieved DVD player.CNF-8491FSJ
so pls do as soon as possible in the faver of me.
thanks,
s.k.singh
Dear sir.
i have purchased a COMPAQ 3640IL HP from your authorised dealerUMS INFOTECH PRIVATE LIMITED at chennai.that purchasing was is with a scheme free Hp all in one printer+ hp 600va UPS
I send a document to your office on 29.02.2009 & our claim approved on 13 april Vide file number 96456 but till now i didnt recieved Hp all in one printer+ hp 600va UPS
so pls do as soon as possible in the faver of me.
thanks,
S. Maheswaran
i have purchased a COMPAQ 3640IL HP from your authorised dealerUMS INFOTECH PRIVATE LIMITED at chennai.that purchasing was is with a scheme free Hp all in one printer+ hp 600va UPS
I send a document to your office on 29.02.2009 & our claim approved on 13 april Vide file number 96456 but till now i didnt recieved Hp all in one printer+ hp 600va UPS
so pls do as soon as possible in the faver of me.
thanks,
S. Maheswaran
Dear Sir,
I have purchased a Compaq SG3620IL HP from your authorised dealer Microage Computers at Vasai (Thane). That purchasing was with a scheme free Hp all in one printer+ hp 600va UPS
I send a document to your office on 12.03.2009 but till now i didnt recieved Hp all in one printer+ hp 600va UPS
so pls do as soon as possible in the faver of me.
thanks,
Sudhir Uttam Gamre
I have purchased a Compaq SG3620IL HP from your authorised dealer Microage Computers at Vasai (Thane). That purchasing was with a scheme free Hp all in one printer+ hp 600va UPS
I send a document to your office on 12.03.2009 but till now i didnt recieved Hp all in one printer+ hp 600va UPS
so pls do as soon as possible in the faver of me.
thanks,
Sudhir Uttam Gamre
I have purchased a Compaq SG3550IL HP from your authorised dealer Cyber World at Tufanganj; Cooch Behar. I have purchased on 14.01.2009. That purchasing was a scheme of free gift HP all in one printer + HP 600 VA UPS. I send a draft to your office on 16.01.2009 (draft No. is 080740 dated 16.01.2009). My Redemption Code is VAHN4A52CX. Prod #: FK804AA#ACJ, S/N : INA8340NRW. A mail and a message has been received from your end on end of january and March / 09 respectively. But till now I haven't received any gift.
So please send the afforsaid free gift as soon as possible, otherwise I shall have to submit a complain to the consumer forum.
Thanking You,
Raju Basak.
So please send the afforsaid free gift as soon as possible, otherwise I shall have to submit a complain to the consumer forum.
Thanking You,
Raju Basak.
Dear sir,
We have purchased hp products as per offer given by the company. As per terms/condition we have registered for redemption code -DXBDRZXNZU on dated 27/02/2009.
I have purchased a COMPAQ 3630 HP, that purchasing was with a scheme free Hp all in one printer+ hp 600va UPS
I attached all supporting papers + an amount of Rs 999/- as required by at par Draft no.489571 bank Syndicate Agra.
But till date I did not recieved Hp all in one printer+ hp 600va UPS
.So, We request you kindly look into the matter and settle our claims as earlieast from your end.
Regards
Manoj Gangwar
Ph[protected]
M-[protected]
Address -Manoj Gangwar, C/o Naveen Gangwar
Gangwar & Sons, Infront of Durga Cinema, By Pass Road, Kaimganj, Distt-Farrukhabad(U.P.)
We have purchased hp products as per offer given by the company. As per terms/condition we have registered for redemption code -DXBDRZXNZU on dated 27/02/2009.
I have purchased a COMPAQ 3630 HP, that purchasing was with a scheme free Hp all in one printer+ hp 600va UPS
I attached all supporting papers + an amount of Rs 999/- as required by at par Draft no.489571 bank Syndicate Agra.
But till date I did not recieved Hp all in one printer+ hp 600va UPS
.So, We request you kindly look into the matter and settle our claims as earlieast from your end.
Regards
Manoj Gangwar
Ph[protected]
M-[protected]
Address -Manoj Gangwar, C/o Naveen Gangwar
Gangwar & Sons, Infront of Durga Cinema, By Pass Road, Kaimganj, Distt-Farrukhabad(U.P.)
Dear Sir,
We have send the DD from the free Hp Deskjet 4200 series printer DD No:202411 DD.Date:30/01/09. Till date we have not receive the any communication from your end. Please send feedback for desktop free printer and inform to the courier pod number. matter is most urgent.
We have send the DD from the free Hp Deskjet 4200 series printer DD No:202411 DD.Date:30/01/09. Till date we have not receive the any communication from your end. Please send feedback for desktop free printer and inform to the courier pod number. matter is most urgent.
DEAR FREINDS
I HAD PURCHASED ONE COMPAQ PRESSARIO- SG3640IL COMPUTER IN THE MONTH
OF FEBRUARY-2009 FROM HP WHICH HAD SOME PROMOTIONAL OFFER WITH IT,
UPON PAYMENT OF A SUM OF RS.999/- THAT PROMOTIONAL GIFT HAS TO BE
REDEEMED FROM HP.
I WAS REPITITIVELY TOLD FROM THE HP THAT THE MATERIAL IS ALREADY
BEEN DESPATCHED THRU OVENITE COURIER REF NO AS PER MY TRAILING MAIL BELOW :
I HAD ALREADY ARCHIVE ALL THE COMMUNICATION WITH THEM AS PER DETAILS BELOW :
THOSE PEOPLE ARE ABSOLUTELY BLUFFING WITH THE CUSTOMERS LIKE ME. I
WOULD REQUEST ALL OF YOU TO SEND ME THE ADVISE ASAP AND PLEASE CIRCULATE THIS MAIL TO AS MANY PEOPLE AS YOU CAN. ALSO IF YOU CAN
SEND ME CONTACT DETAILS OF HP PROMOTIONAL OFFICER. - IN INDIA & ABROAD.
THANKING YOU
REGARDS
REMINDER-4
It is almost 9 days past since I recd the below information from your
Innovative also 7 days past the conirmation your sent on 18.6.09,
till date the shipment has not been reached at Kolkata.
Please look into the matter asap.
C.C. :
On Wed, 24 Jun 2009 16:20:00 +0530 wrote
>REMINDER-3
>
>On Wed, 24 Jun 2009 10:33:07 +0530 wrote
>>Dear Mr Mukherjee / Mr Thakur,
>>
>>REMINDER -2
>>
>>It is almost 8 days past since I recd the below information from your
>>Innovative also 6 days past the conirmation your sent on 18.6.09,
>>till date the shipment has not been reached at Kolkata.
>>
>>Please look into the matter asap.
>>
>>Secondly, as per telephonic talk with Mr Thakur, I am totally
>>dissatisfied with the nature of promotional service your company
>>launched from time to time. If you cannot commit upto the mark
>>you should not play with the customer in this way.
>>
>>Thirdly if necessery I would definitely campaign thru email, as a dis-satisfied customer of your product.
>>
>>
>>Regards
>>Gopal Bhattacharya
>>(M) [protected]
>>
>>Dear All
>>
>>
>>
>>Gift has been dispatched with below mentioned details
>>
>>
>>
>>Printer AWB No.[protected]
>>
>>UPS AWB No.[protected]
>>
>>Courier Name Overnite
>>
>>
>>
>>
>>
>>
>>
>>Thanks & Regards
>>
>>Reetie
>>
>>
>>
>>On Thu, 18 Jun 2009 11:00:48 +0530 wrote
>>>Dear Sir,
>>>
>>>We have dispatched the gift on your corrected pin code only and that has been confirmed by Innovative only,
>>>
>>>Secondly, If you receive the gift on damaged condition, we have got our DOA/Transit damage policy for which you need to take it to the Service centre for replacement or call up the call centre for a replacement of the damaged item. Courier or the forwarding agency has got nothing to do with it.
>>>
>>>However, you can be in touch with Arnab Thakur @[protected] for any further assistance post receipt the same.
>>>
>>>Regards
>>>Amit Mukhopadhyay
>>>Regional Manager
>>>Imaging and Printing Group
>>>HP India Sales (P) Limited.
>>>"Vikas Building"
>>>Ground & 3rd Floor.
>>>1, Dr.U.N.Bramhachari Street.
>>>Kolkata-700016, West Bengal, India
>>>Phone: +[protected]
>>>Fax: +[protected]
>>>Mobile:[protected]
>>>
>>>From: Bhattacharya G [mailto:[protected]@rediffmail.com]
>>>Sent: Thursday, June 18, 2009 10:35 AM
>>>To: Mukhopadhyay, Amit
>>>Cc: [protected]@innovativemail.in; Thakur, Arnab; [protected]@rediffmail.com
>>>Subject: Re: RE: RE: RE: RE: FW: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>
>>>Dear Mr Thakur / Mr Mukherjee
>>>
>>>Appropos telecon of date with Mr Thakur, can I have
>>>the information whether the materials were sent to the corrected address or if there is any special instruction given to the
>>>Courier company, if they can take care of the wrong address, as the PIN CODE MENTIONED there in was wrong per your mail as per below :
>>>
>>>Secondly, Mr Mukherjee, as per your mail, if the Courier company agres to deliver the same at their place, whether they wil allow me
>>>to check the materials whether it is in proper condition / or not as
>>>per your instruction given below :
>>>
>>>>>>>>Kindly be advised that before signing the delivery receipt an on Receipt
>>>>>>of the gift from Courier, please open the packaging and check the contents
>>>>>>for quantity as it would have been mentioned at the time of registration.
>>>>>>>>
>>>>>>>>In case there are any discrepancies, please do make a note of same on the
>>>>>>delivery receipt, and send us a mail using send us a mail button on the
>>>>>home
>>>>>>page of our redemptions support portal,
>>>>>>www.hpredemptions.innovativesupport.in
>>>>>>>>
>>>>>>>>In absence of any note on the delivery receipt, representations shall not
>>>>>>be accepted in this regard.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>With Warm Regards
>>>>>>>>
>>>>>>>>Innovative Support
>>>>>>>>
>>>
>>>
>>>PLEASE REVERT IN THIS MATTER.
>>>
>>>Thanking You
>>>Regards
>>>Gopal Bhattacharyya
>>>(M) [protected]
>>>
>>>
>>>
>>>On Wed, 17 Jun 2009 16:19:58 +0530 wrote
>>>>Hi Reeti,
>>>>
>>>>Could u pls let me know whether what is the address we have sent, can we change that in case it is wrong?
>>>>
>>>>Or by showing the identity proof or the copy of the mail, can the customer collect it from the courier office?
>>>>
>>>>Pls confirm ASAP,
>>>>
>>>>Regards
>>>>Amit Mukhopadhyay
>>>>Regional Manager
>>>>Imaging and Printing Group
>>>>HP India Sales (P) Limited.
>>>>"Vikas Building"
>>>>Ground & 3rd Floor.
>>>>1, Dr.U.N.Bramhachari Street.
>>>>Kolkata-700016, West Bengal, India
>>>>Phone: +[protected]
>>>>Fax: +[protected]
>>>>Mobile:[protected]
>>>>
>>>>From: Bhattacharya G [mailto:[protected]@rediffmail.com]
>>>>Sent: Wednesday, June 17, 2009 3:38 PM
>>>>To: [protected]@innovativemail.in
>>>>Cc: Thakur, Arnab; Mukhopadhyay, Amit
>>>>Subject: Re: RE: RE: RE: FW: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>
>>>>Dear Reetie,
>>>>
>>>>I don't know what is happenig
>>>>Re: my mail dt 10.6.2009, I have given the address as per below :
>>>>
>>>>>>>GOPAL BHATTACHARYYA
>>>>>>>C/O QUAKER CHEMICAL INDIA LTD
>>>>>>>7B, PRETORIA STREET, 2nd FLOOR (ALOM HOUSE)
>>>>>>>KOLKATA - 700 071 (WEST BENGAL)
>>>>>>>
>>>>>>>LAND MARK :(NTPC LTD OFFICE is also in the same BUILDING.)
>>>>>>>OPPOSITE :ICICI MILLENNIUM BUILDING -
>>>>>>>AJC BOSE ROAD -KOLKATA.
>>>>
>>>>How can you find the PIN No 743123 for the above address ?
>>>>
>>>>Really I am fedup with your efforts. If you have mentioned
>>>>the above address, I am certain the Courier company will again
>>>>return the goods without delivering at the above address.
>>>>
>>>>Please revert me and check your C/N copy what you have mentioned there ?
>>>>
>>>>
>>>>Regards
>>>>Gopal Bhattacharya
>>>>
>>>>On Wed, 17 Jun 2009 13:05:29 +0530 wrote
>>>>>Dear All
>>>>>
>>>>>
>>>>>
>>>>>Delivery address is
>>>>>
>>>>>
>>>>>
>>>>>GOPAL BHATTACHARYYA
>>>>>C/O QUAKER CHEMICAL INDIA LTD
>>>>>7B, PRETORIA STREET, 2ND FLOOR (ALOM HOUSE)
>>>>>OPP-ICICI MILLENNIUM BUILDING, AJC BOSE ROAD
>>>>>KOLKATA-743123
>>>>>WEST BENGAL
>>>>>[protected], [protected]
>>>>>
>>>>>
>>>>>
>>>>>DOD June 16, 09
>>>>>
>>>>>
>>>>>
>>>>>Thanks & Regards
>>>>>
>>>>>Reetie
>>>>>
>>>>>
>>>>>
>>>>>From: Bhattacharya G [mailto:[protected]@rediffmail.com]
>>>>>Sent: Wednesday, June 17, 2009 12:30 PM
>>>>>To: [protected]@innovativemail.in
>>>>>Cc: [protected]@hp.com; amit.[protected]@hp.com
>>>>>Subject: Re: RE: RE: FW: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>Dear Sir,
>>>>>Just recd an SMS in my mobile [protected], that you have despatched the gift
>>>>>material vide Overnite express, Docket no[protected].
>>>>>
>>>>>BUT I DON't KNOW On which Address you have despatched the same, as I had
>>>>>already given yout the alternate address along with the registered address.
>>>>>
>>>>>Secondly you did not mentioned the date of the dispatch.
>>>>>
>>>>>Please let me know the above asap.
>>>>>
>>>>>IF YOU DO HAVE PROBLEM IN MAKING CALLS, PLEASE PROVIDE ME YOUR DIRECT NO.
>>>>>
>>>>>Thanking You
>>>>>Regards
>>>>>Gopal Bhattacharya
>>>>>(M) [protected]
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>On Thu, 11 Jun 2009 17:41:39 +0530 wrote
>>>>>>Dear Sir
>>>>>>
>>>>>>
>>>>>>
>>>>>>For your very kind information this was the latest mail I sent you, I do
>>>>>not
>>>>>>know for what reasons you sent the previous mail
>>>>>>
>>>>>>But I think the trail mail is self explanatory and not RIDICULOUS
>>>>>>
>>>>>>
>>>>>>
>>>>>>Thanks
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>From: Innovative Incentives, RE1 [mailto:[protected]@innovativemail.in]
>>>>>>Sent: Thursday, June 11, 2009 3:56 PM
>>>>>>To: 'Bhattacharya G'; '[protected]@hp.com'
>>>>>>Cc: 'amit.[protected]@hp.com'
>>>>>>Subject: RE: RE: FW: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>>>
>>>>>>
>>>>>>
>>>>>>Dear Sir
>>>>>>
>>>>>>
>>>>>>
>>>>>>Gift will be dispatched with in 7 to 10 days time when ever it will be
>>>>>>dispatched you will get the dispatch details at your registered email id
>>>>>>i.e. [protected]@rediffmail.com
>>>>>>
>>>>>>
>>>>>>
>>>>>>Regards
>>>>>>
>>>>>>
>>>>>>
>>>>>>From: Bhattacharya G [mailto:[protected]@rediffmail.com]
>>>>>>Sent: Thursday, June 11, 2009 12:04 PM
>>>>>>To: [protected]@hp.com
>>>>>>Cc: [protected]@innovativemail.in; [protected]@rediffmail.com;
>>>>>>amit.[protected]@hp.com
>>>>>>Subject: Re: RE: FW: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>>>
>>>>>>
>>>>>>
>>>>>>Dear Sirs/ Madam
>>>>>>
>>>>>>Re :your mail of 10.6.2009, It is an request to you, to let me
>>>>>>have an intimation over my mobile [protected] or thru email about the
>>>>>>dispatch schedule, as I will be at my office and will not be able to check
>>>>>>the details of your gift items as referred by you below:
>>>>>>YOU ARE REQUESTED TO DISPATCH THE GIFT AT MY OFFICE ADDRESS ALREADY GIVEN
>>>>>TO
>>>>>>YOU, IF THERE IS NO PROBLEM AT YOUR END.
>>>>>>
>>>>>>>..." Kindly be advised that before signing the delivery receipt an on
>>>>>>Receipt of the gift from Courier, please open the packaging and check the
>>>>>>contents for quantity as it would have been mentioned at the time of
>>>>>>registration.
>>>>>>
>>>>>>>In case there are any discrepancies, please do make a note of same on the
>>>>>>delivery receipt, and send us a mail using send us a mail button on the
>>>>>home
>>>>>>page of our redemptions support portal,
>>>>>>www.hpredemptions.innovativesupport.in
>>>>>>>
>>>>>>>In absence of any note on the delivery receipt, representations shall not
>>>>>>be accepted in this regard.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>With Warm Regards
>>>>>>>
>>>>>>>Innovative Support
>>>>>>>
>>>>>>>Ticket Details
>>>>>>
>>>>>>On Wed, 10 Jun 2009 11:51:30 +0530 wrote
>>>>>>>Hi Reeti,
>>>>>>>
>>>>>>>Pls note the address where the gift has to be dispatched
>>>>>>>
>>>>>>>Rdgs
>>>>>>>Arnab
>>>>>>>
>>>>>>>From: Bhattacharya G [mailto:[protected]@rediffmail.com]
>>>>>>>Sent: Wednesday, June 10, 2009 11:46 AM
>>>>>>>To: Thakur, Arnab
>>>>>>>Cc: [protected]@innovativemail.in
>>>>>>>Subject: Re: FW: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>>>>
>>>>>>>Dear Mr Thakur,
>>>>>>>
>>>>>>>As required by you, please find below my Registered Address as per below
>>>>>:
>>>>>>>
>>>>>>>GOPAL BHATTACHARYA
>>>>>>>S/O LATE SIBAPADO BHATTACHARYYA
>>>>>>>12, JOYRAM NAYA BHUSON LANE, BHATPARA
>>>>>>>PO BHATPARA, DT- 24 PGS(N),
>>>>>>>PIN-743123 (WEST BENGAL)
>>>>>>>
>>>>>>>IF YOU FIND IT DIFFICULT TO DELIVER THE GOODS AT MY ABOVE RESIDENTIAL
>>>>>>ADDRESS, YOU CAN SEND THE SAME TO MY OFFICE ADDRESS AS PER BELOW :
>>>>>>>
>>>>>>>GOPAL BHATTACHARYYA
>>>>>>>C/O QUAKER CHEMICAL INDIA LTD
>>>>>>>7B, PRETORIA STREET, 2nd FLOOR (ALOM HOUSE)
>>>>>>>KOLKATA - 700 071 (WEST BENGAL)
>>>>>>>
>>>>>>>LAND MARK :(NTPC LTD OFFICE is also in the same BUILDING.)
>>>>>>>OPPOSITE :ICICI MILLENNIUM BUILDING -
>>>>>>>AJC BOSE ROAD -KOLKATA.
>>>>>>>
>>>>>>>BUT BEFORE THAT PLEASE CONFIRM ME OVER MY MOBLIE ON WHICH ADDRESS YOU
>>>>>WOULD
>>>>>>LIKE TO DISPATCH THE GIFT.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>On Tue, 09 Jun 2009 14:55:49 +0530 wrote
>>>>>>>>Dear Sir,
>>>>>>>>
>>>>>>>>Pls provide your complete postal address for us to dispatch the gifts
>>>>>asap
>>>>>>>>
>>>>>>>>Rdgs
>>>>>>>>Arnab
>>>>>>>>
>>>>>>>>From: Innovative Incentives, RE1 [mailto:[protected]@innovativemail.in]
>>>>>>>>Sent: Tuesday, June 09, 2009 12:30 PM
>>>>>>>>To: Mukhopadhyay, Amit
>>>>>>>>Cc: Arora, Anurag; Rathod, Anant D; Mishra, Samit; Thakur, Arnab
>>>>>>>>Subject: RE: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>>>>>
>>>>>>>>Dear Sir
>>>>>>>>
>>>>>>>>Registered address is incomplete, kindly provide the complete /
>>>>>alternate
>>>>>>address to dispatch the gift
>>>>>>>>Gift will be dispatched at the very same day
>>>>>>>>
>>>>>>>>Regards
>>>>>>>>
>>>>>>>>
>>>>>>>>From: Mukhopadhyay, Amit [mailto:amit.[protected]@hp.com]
>>>>>>>>Sent: Tuesday, June 09, 2009 11:43 AM
>>>>>>>>To: Innovative Incentives, RE1
>>>>>>>>Cc: Arora, Anurag; Rathod, Anant D; Mishra, Samit; Thakur, Arnab
>>>>>>>>Subject: FW: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>>>>>
>>>>>>>>Hi Reeti,
>>>>>>>>
>>>>>>>>Pls let me know the status of the case sos,
>>>>>>>>
>>>>>>>>Regards
>>>>>>>>Amit Mukhopadhyay
>>>>>>>>Regional Manager
>>>>>>>>Imaging and Printing Group
>>>>>>>>HP India Sales (P) Limited.
>>>>>>>>"Vikas Building"
>>>>>>>>Ground & 3rd Floor.
>>>>>>>>1, Dr.U.N.Bramhachari Street.
>>>>>>>>Kolkata-700016, West Bengal, India
>>>>>>>>Phone: +[protected]
>>>>>>>>Fax: +[protected]
>>>>>>>>Mobile:[protected]
>>>>>>>>
>>>>>>>>From: Thakur, Arnab
>>>>>>>>Sent: Tuesday, June 09, 2009 11:40 AM
>>>>>>>>To: Mukhopadhyay, Amit; Arora, Anurag
>>>>>>>>Subject: FW: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>>>>>
>>>>>>>>Pls approve as priority
>>>>>>>>
>>>>>>>>From: Bhattacharya G [mailto:[protected]@rediffmail.com]
>>>>>>>>Sent: Thursday, June 04, 2009 11:48 AM
>>>>>>>>To: Thakur, Arnab
>>>>>>>>Cc: innovative.[protected]@gmail.com; Mishra, Samit;
>>>>>>[protected]@rediffmail.com
>>>>>>>>Subject: Re: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>>>>>
>>>>>>>>Dear Mr Thakur,
>>>>>>>>
>>>>>>>>Please go thru thebelow mail recd fromthe custoemr Support,
>>>>>>>>after approval dt 13.4.2009, already 7 weeeks past, till
>>>>>>>>I could not recd any responsess from them, would please
>>>>>>>>kind enough to let me know the status of the redeemption?
>>>>>>>>
>>>>>>>>I have made so many communications but it seems that HP
>>>>>>>>Customer suport does not think it is necessery to pay heed to
>>>>>>>>the existing customer, I don't know if I face any problem with the
>>>>>>>>Computer, I have purchased, what sort of support I will get from
>>>>>>>>them, though at the time of purchase it was written for 3 years onsite
>>>>>>warranty. Please let me know or advise me if I should
>>>>>>>>proceed for the necessery steps in the course of law which is applicable.
>>>>>>>>
>>>>>>>>
>>>>>>>>Regards
>>>>>>>>Gopal Bhattacharya
>>>>>>>>(M) [protected]
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>Dear Sir /Madam,
>>>>>>>>
>>>>>>>>Your claim has been approved on 13 april Vide file number 95999 .It takes
>>>>>>a minimum of 8 weeks from the date of approval of your claim to dispatch
>>>>>>your gift, however this may sometimes increase for reasons and
>>>>>>circumstances which are beyond our control .
>>>>>>>>
>>>>>>>>Also, please note that depending upon your locations and the type of
>>>>>gift
>>>>>>, the transit time may take up to 10 days .
>>>>>>>>
>>>>>>>>Kindly be advised that before signing the delivery receipt an on Receipt
>>>>>>of the gift from Courier, please open the packaging and check the contents
>>>>>>for quantity as it would have been mentioned at the time of registration.
>>>>>>>>
>>>>>>>>In case there are any discrepancies, please do make a note of same on the
>>>>>>delivery receipt, and send us a mail using send us a mail button on the
>>>>>home
>>>>>>page of our redemptions support portal,
>>>>>>www.hpredemptions.innovativesupport.in
>>>>>>>>
>>>>>>>>In absence of any note on the delivery receipt, representations shall not
>>>>>>be accepted in this regard.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>With Warm Regards
>>>>>>>>
>>>>>>>>Innovative Support
>>>>>>>>
>>>>>>>>Ticket Details
>>>>>>>>===================
>>>>>>>>Ticket ID: DXB-181311
>>>>>>>>Department: HP Redemption Support
>>>>>>>>Priority: High
>>>>>>>>Status: On Hold
>>>>>>>>
>>>>>>>>On Mon, 06 Apr 2009 13:08:52 +0530 wrote
>>>>>>>>>
>>>>>>>>>Hi Gunjan,
>>>>>>>>>
>>>>>>>>>Can you pls update status
>>>>>>>>>
>>>>>>>>>Rdgs
>>>>>>>>>Arnab
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>________________________________
>>>>>>>>>From: Bhattacharya G [mailto:[protected]@rediffmail.com]
>>>>>>>>>Sent: Friday, March 27, 2009 2:32 PM
>>>>>>>>>To: Thakur, Arnab
>>>>>>>>>Subject: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>Dear Sir,
>>>>>>>>>
>>>>>>>>>on 28.2.2009, I had purchased a Compaq Pressario- SG3640IL Pc from
>>>>>>>>>saboo computers Pvt Ltd - kolkata, and immediately I had registered
>>>>>>>>>the same online on 28.2.2009 vide Regn no. :E9JDQU8ZOQ.
>>>>>>>>>
>>>>>>>>>I also sent you the necessery documenst along with a Cheque of
>>>>>>Rs.999/-couriered thru DTDC C/N K33715699 dt 2.3.2009, which is also being
>>>>>>acknowledged by you on 4.3.2009 with Stamp.
>>>>>>>>>
>>>>>>>>>Can I Please know the status, as I am eagerly waiting for the same.
>>>>>>>>>
>>>>>>>>>in case I have to collect the offred gifts from anywhere from KOLKATA
>>>>>>, please let me know the same.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>Thanking You
>>>>>>>>>Regards
>>>>>>>>>GOPAL BHATTACHARYA
>>>>>>>>>12, JOYRAM NAYA BHUSON LANE, PO BHATPARA,
>>>>>>>>>DT- 24 PGS(N), PIN-742123 (WEST BENGAL)
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>On Sat, 28 Feb 2009 HP India wrote :
>>>>>>>>>>Compaq Presario Desktop Offer
>>>>>>>>>>Do not reply to this
>>>>>>>>>>email
>>>>>>>>>>Dear Customer
>>>>>>>>>>,
>>>>>>>>>>Thank you for Registering with us
>>>>>>>>>>Your Redemption Code is: -
>>>>>>>>>>( E9JDQU8ZOQ )
>>>>>>>>>>Please pay attention to the Important Instructions, on Completing the
>>>>>>Desktop Web Redemption Claim Process, as incorrect / incomplete information
>>>>>>&/or documents may cause delays or rejection of your claim.
>>>>>>>>>>For Important Instruction on Completing the Desktop Web Redemption
>>>>>>Process,
>>>>>>>>>>Click Here
>>>>>>>>>>Note: This is a system generated email. Please do not reply
>>>>>>>>>>(c) 2008 Hewlett-Packard Development Company, L.P.
>>>>>>>>>
>>>>>>>>>G Bhattacharya
>>>>>>>>>(M) [protected]
>>>>>>>>>
>>>>>>>>>[http://sigads.rediff.com/RealMedia/ads/adstream_nx.ads/www.rediffmail.c
>>>>>o
>>>>>>m/signatureline.[protected]@Middle]
>>>>>>>>>
>>>>>>>>
>>>>>>>>G Bhattacharya
>>>>>>>>
>>>>>>>>(M) [protected]
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>On Mon, 06 Apr 2009 13:08:52 +0530 wrote
>>>>>>>>>
>>>>>>>>>Hi Gunjan,
>>>>>>>>>
>>>>>>>>>Can you pls update status
>>>>>>>>>
>>>>>>>>>Rdgs
>>>>>>>>>Arnab
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>________________________________
>>>>>>>>>From: Bhattacharya G [mailto:[protected]@rediffmail.com]
>>>>>>>>>Sent: Friday, March 27, 2009 2:32 PM
>>>>>>>>>To: Thakur, Arnab
>>>>>>>>>Subject: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>Dear Sir,
>>>>>>>>>
>>>>>>>>>on 28.2.2009, I had purchased a Compaq Pressario- SG3640IL Pc from
>>>>>>>>>saboo computers Pvt Ltd - kolkata, and immediately I had registered
>>>>>>>>>the same online on 28.2.2009 vide Regn no. :E9JDQU8ZOQ.
>>>>>>>>>
>>>>>>>>>I also sent you the necessery documenst along with a Cheque of
>>>>>>Rs.999/-couriered thru DTDC C/N K33715699 dt 2.3.2009, which is also being
>>>>>>acknowledged by you on 4.3.2009 with Stamp.
>>>>>>>>>
>>>>>>>>>Can I Please know the status, as I am eagerly waiting for the same.
>>>>>>>>>
>>>>>>>>>in case I have to collect the offred gifts from anywhere from KOLKATA,
>>>>>>please let me know the same.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>Thanking You
>>>>>>>>>Regards
>>>>>>>>>GOPAL BHATTACHARYA
>>>>>>>>>12, JOYRAM NAYA BHUSON LANE, PO BHATPARA,
>>>>>>>>>DT- 24 PGS(N), PIN-742123 (WEST BENGAL)
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>On Sat, 28 Feb 2009 HP India wrote :
>>>>>>>>>>Compaq Presario Desktop Offer
>>>>>>>>>>Do not reply to this
>>>>>>>>>>email
>>>>>>>>>>Dear Customer
>>>>>>>>>>,
>>>>>>>>>>Thank you for Registering with us
>>>>>>>>>>Your Redemption Code is: -
>>>>>>>>>>( E9JDQU8ZOQ )
>>>>>>>>>>Please pay attention to the Important Instructions, on Completing the
>>>>>>Desktop Web Redemption Claim Process, as incorrect / incomplete information
>>>>>>&/or documents may cause delays or rejection of your claim.
>>>>>>>>>>For Important Instruction on Completing the Desktop Web Redemption
>>>>>>Process,
>>>>>>>>>>Click Here
>>>>>>>>>>Note: This is a system generated email. Please do not reply
>>>>>>>>>>(c) 2008 Hewlett-Packard Development Company, L.P.
>>>>>>>>>
>>>>>>>>>G Bhattacharya
>>>>>>>>>(M) [protected]
>>>>>>>>>
>>>>>>>>>[http://sigads.rediff.com/RealMedia/ads/adstream_nx.ads/www.rediffmail.c
>>>>>o
>>>>>>m/signatureline.[protected]@Middle]
>>>>>>>>>
>>>>>>>>
>>>>>>>>G Bhattacharya
>>>>>>>>
>>>>>>>>(M) [protected]
>>>>>>>>[cid:~WRD000.jpg]
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>>G Bhattacharya
>>>>>>>
>>>>>>>(M) [protected]
>>>>>>>[http://sigads.rediff.com/RealMedia/ads/adstream_nx.ads/www.rediffmail.com
>>>>>/
>>>>>>signatureline.[protected]@Middle]
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>>G Bhattacharya
>>>>>>
>>>>>>(M) [protected]
>>>>>>
>>>>>>
>>>>>>
>>>>>> >atureline.[protected]@Middle?> Image removed by sender.
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>G Bhattacharya
>>>>>
>>>>>(M) [protected]
>>>>>
>>>>>
>>>>>
>>>>> >atureline.[protected]@Middle?> Image removed by sender.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>
>>>>G Bhattacharya
>>>>
>>>>(M) [protected]
>>>>[http://sigads.rediff.com/RealMedia/ads/adstream_nx.ads/www.rediffmail.com/signatureline.[protected]@Middle]
>>>>
>>>>
>>>>
>>>
>>>G Bhattacharya
>>>
>>>(M) [protected]
>>>[http://sigads.rediff.com/RealMedia/ads/adstream_nx.ads/www.rediffmail.com/signatureline.[protected]@Middle]
>>>
>>>
>>>
>>
>>G Bhattacharya
>>
>>(M) [protected]
>>
>>
>>
>>On Thu, 18 Jun 2009 11:00:48 +0530 wrote
>>>Dear Sir,
>>>
>>>We have dispatched the gift on your corrected pin code only and that has been confirmed by Innovative only,
>>>
>>>Secondly, If you receive the gift on damaged condition, we have got our DOA/Transit damage policy for which you need to take it to the Service centre for replacement or call up the call centre for a replacement of the damaged item. Courier or the forwarding agency has got nothing to do with it.
>>>
>>>However, you can be in touch with Arnab Thakur @[protected] for any further assistance post receipt the same.
>>>
>>>Regards
>>>Amit Mukhopadhyay
>>>Regional Manager
>>>Imaging and Printing Group
>>>HP India Sales (P) Limited.
>>>"Vikas Building"
>>>Ground & 3rd Floor.
>>>1, Dr.U.N.Bramhachari Street.
>>>Kolkata-700016, West Bengal, India
>>>Phone: +[protected]
>>>Fax: +[protected]
>>>Mobile:[protected]
>>>
>>>From: Bhattacharya G [mailto:[protected]@rediffmail.com]
>>>Sent: Thursday, June 18, 2009 10:35 AM
>>>To: Mukhopadhyay, Amit
>>>Cc: [protected]@innovativemail.in; Thakur, Arnab; [protected]@rediffmail.com
>>>Subject: Re: RE: RE: RE: RE: FW: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>
>>>Dear Mr Thakur / Mr Mukherjee
>>>
>>>Appropos telecon of date with Mr Thakur, can I have
>>>the information whether the materials were sent to the corrected address or if there is any special instruction given to the
>>>Courier company, if they can take care of the wrong address, as the PIN CODE MENTIONED there in was wrong per your mail as per below :
>>>
>>>Secondly, Mr Mukherjee, as per your mail, if the Courier company agres to deliver the same at their place, whether they wil allow me
>>>to check the materials whether it is in proper condition / or not as
>>>per your instruction given below :
>>>
>>>>>>>>Kindly be advised that before signing the delivery receipt an on Receipt
>>>>>>of the gift from Courier, please open the packaging and check the contents
>>>>>>for quantity as it would have been mentioned at the time of registration.
>>>>>>>>
>>>>>>>>In case there are any discrepancies, please do make a note of same on the
>>>>>>delivery receipt, and send us a mail using send us a mail button on the
>>>>>home
>>>>>>page of our redemptions support portal,
>>>>>>www.hpredemptions.innovativesupport.in
>>>>>>>>
>>>>>>>>In absence of any note on the delivery receipt, representations shall not
>>>>>>be accepted in this regard.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>With Warm Regards
>>>>>>>>
>>>>>>>>Innovative Support
>>>>>>>>
>>>
>>>
>>>PLEASE REVERT IN THIS MATTER.
>>>
>>>Thanking You
>>>Regards
>>>Gopal Bhattacharyya
>>>(M) [protected]
>>>
>>>
>>>
>>>On Wed, 17 Jun 2009 16:19:58 +0530 wrote
>>>>Hi Reeti,
>>>>
>>>>Could u pls let me know whether what is the address we have sent, can we change that in case it is wrong?
>>>>
>>>>Or by showing the identity proof or the copy of the mail, can the customer collect it from the courier office?
>>>>
>>>>Pls confirm ASAP,
>>>>
>>>>Regards
>>>>Amit Mukhopadhyay
>>>>Regional Manager
>>>>Imaging and Printing Group
>>>>HP India Sales (P) Limited.
>>>>"Vikas Building"
>>>>Ground & 3rd Floor.
>>>>1, Dr.U.N.Bramhachari Street.
>>>>Kolkata-700016, West Bengal, India
>>>>Phone: +[protected]
>>>>Fax: +[protected]
>>>>Mobile:[protected]
>>>>
>>>>From: Bhattacharya G [mailto:[protected]@rediffmail.com]
>>>>Sent: Wednesday, June 17, 2009 3:38 PM
>>>>To: [protected]@innovativemail.in
>>>>Cc: Thakur, Arnab; Mukhopadhyay, Amit
>>>>Subject: Re: RE: RE: RE: FW: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>
>>>>Dear Reetie,
>>>>
>>>>I don't know what is happenig
>>>>Re: my mail dt 10.6.2009, I have given the address as per below :
>>>>
>>>>>>>GOPAL BHATTACHARYYA
>>>>>>>C/O QUAKER CHEMICAL INDIA LTD
>>>>>>>7B, PRETORIA STREET, 2nd FLOOR (ALOM HOUSE)
>>>>>>>KOLKATA - 700 071 (WEST BENGAL)
>>>>>>>
>>>>>>>LAND MARK :(NTPC LTD OFFICE is also in the same BUILDING.)
>>>>>>>OPPOSITE :ICICI MILLENNIUM BUILDING -
>>>>>>>AJC BOSE ROAD -KOLKATA.
>>>>
>>>>How can you find the PIN No 743123 for the above address ?
>>>>
>>>>Really I am fedup with your efforts. If you have mentioned
>>>>the above address, I am certain the Courier company will again
>>>>return the goods without delivering at the above address.
>>>>
>>>>Please revert me and check your C/N copy what you have mentioned there ?
>>>>
>>>>
>>>>Regards
>>>>Gopal Bhattacharya
>>>>
>>>>On Wed, 17 Jun 2009 13:05:29 +0530 wrote
>>>>>Dear All
>>>>>
>>>>>
>>>>>
>>>>>Delivery address is
>>>>>
>>>>>
>>>>>
>>>>>GOPAL BHATTACHARYYA
>>>>>C/O QUAKER CHEMICAL INDIA LTD
>>>>>7B, PRETORIA STREET, 2ND FLOOR (ALOM HOUSE)
>>>>>OPP-ICICI MILLENNIUM BUILDING, AJC BOSE ROAD
>>>>>KOLKATA-743123
>>>>>WEST BENGAL
>>>>>[protected], [protected]
>>>>>
>>>>>
>>>>>
>>>>>DOD June 16, 09
>>>>>
>>>>>
>>>>>
>>>>>Thanks & Regards
>>>>>
>>>>>Reetie
>>>>>
>>>>>
>>>>>
>>>>>From: Bhattacharya G [mailto:[protected]@rediffmail.com]
>>>>>Sent: Wednesday, June 17, 2009 12:30 PM
>>>>>To: [protected]@innovativemail.in
>>>>>Cc: [protected]@hp.com; amit.[protected]@hp.com
>>>>>Subject: Re: RE: RE: FW: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>Dear Sir,
>>>>>Just recd an SMS in my mobile [protected], that you have despatched the gift
>>>>>material vide Overnite express, Docket no[protected].
>>>>>
>>>>>BUT I DON't KNOW On which Address you have despatched the same, as I had
>>>>>already given yout the alternate address along with the registered address.
>>>>>
>>>>>Secondly you did not mentioned the date of the dispatch.
>>>>>
>>>>>Please let me know the above asap.
>>>>>
>>>>>IF YOU DO HAVE PROBLEM IN MAKING CALLS, PLEASE PROVIDE ME YOUR DIRECT NO.
>>>>>
>>>>>Thanking You
>>>>>Regards
>>>>>Gopal Bhattacharya
>>>>>(M) [protected]
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>On Thu, 11 Jun 2009 17:41:39 +0530 wrote
>>>>>>Dear Sir
>>>>>>
>>>>>>
>>>>>>
>>>>>>For your very kind information this was the latest mail I sent you, I do
>>>>>not
>>>>>>know for what reasons you sent the previous mail
>>>>>>
>>>>>>But I think the trail mail is self explanatory and not RIDICULOUS
>>>>>>
>>>>>>
>>>>>>
>>>>>>Thanks
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>From: Innovative Incentives, RE1 [mailto:[protected]@innovativemail.in]
>>>>>>Sent: Thursday, June 11, 2009 3:56 PM
>>>>>>To: 'Bhattacharya G'; '[protected]@hp.com'
>>>>>>Cc: 'amit.[protected]@hp.com'
>>>>>>Subject: RE: RE: FW: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>>>
>>>>>>
>>>>>>
>>>>>>Dear Sir
>>>>>>
>>>>>>
>>>>>>
>>>>>>Gift will be dispatched with in 7 to 10 days time when ever it will be
>>>>>>dispatched you will get the dispatch details at your registered email id
>>>>>>i.e. [protected]@rediffmail.com
>>>>>>
>>>>>>
>>>>>>
>>>>>>Regards
>>>>>>
>>>>>>
>>>>>>
>>>>>>From: Bhattacharya G [mailto:[protected]@rediffmail.com]
>>>>>>Sent: Thursday, June 11, 2009 12:04 PM
>>>>>>To: [protected]@hp.com
>>>>>>Cc: [protected]@innovativemail.in; [protected]@rediffmail.com;
>>>>>>amit.[protected]@hp.com
>>>>>>Subject: Re: RE: FW: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>>>
>>>>>>
>>>>>>
>>>>>>Dear Sirs/ Madam
>>>>>>
>>>>>>Re :your mail of 10.6.2009, It is an request to you, to let me
>>>>>>have an intimation over my mobile [protected] or thru email about the
>>>>>>dispatch schedule, as I will be at my office and will not be able to check
>>>>>>the details of your gift items as referred by you below:
>>>>>>YOU ARE REQUESTED TO DISPATCH THE GIFT AT MY OFFICE ADDRESS ALREADY GIVEN
>>>>>TO
>>>>>>YOU, IF THERE IS NO PROBLEM AT YOUR END.
>>>>>>
>>>>>>>..." Kindly be advised that before signing the delivery receipt an on
>>>>>>Receipt of the gift from Courier, please open the packaging and check the
>>>>>>contents for quantity as it would have been mentioned at the time of
>>>>>>registration.
>>>>>>
>>>>>>>In case there are any discrepancies, please do make a note of same on the
>>>>>>delivery receipt, and send us a mail using send us a mail button on the
>>>>>home
>>>>>>page of our redemptions support portal,
>>>>>>www.hpredemptions.innovativesupport.in
>>>>>>>
>>>>>>>In absence of any note on the delivery receipt, representations shall not
>>>>>>be accepted in this regard.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>With Warm Regards
>>>>>>>
>>>>>>>Innovative Support
>>>>>>>
>>>>>>>Ticket Details
>>>>>>
>>>>>>On Wed, 10 Jun 2009 11:51:30 +0530 wrote
>>>>>>>Hi Reeti,
>>>>>>>
>>>>>>>Pls note the address where the gift has to be dispatched
>>>>>>>
>>>>>>>Rdgs
>>>>>>>Arnab
>>>>>>>
>>>>>>>From: Bhattacharya G [mailto:[protected]@rediffmail.com]
>>>>>>>Sent: Wednesday, June 10, 2009 11:46 AM
>>>>>>>To: Thakur, Arnab
>>>>>>>Cc: [protected]@innovativemail.in
>>>>>>>Subject: Re: FW: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>>>>
>>>>>>>Dear Mr Thakur,
>>>>>>>
>>>>>>>As required by you, please find below my Registered Address as per below
>>>>>:
>>>>>>>
>>>>>>>GOPAL BHATTACHARYA
>>>>>>>S/O LATE SIBAPADO BHATTACHARYYA
>>>>>>>12, JOYRAM NAYA BHUSON LANE, BHATPARA
>>>>>>>PO BHATPARA, DT- 24 PGS(N),
>>>>>>>PIN-743123 (WEST BENGAL)
>>>>>>>
>>>>>>>IF YOU FIND IT DIFFICULT TO DELIVER THE GOODS AT MY ABOVE RESIDENTIAL
>>>>>>ADDRESS, YOU CAN SEND THE SAME TO MY OFFICE ADDRESS AS PER BELOW :
>>>>>>>
>>>>>>>GOPAL BHATTACHARYYA
>>>>>>>C/O QUAKER CHEMICAL INDIA LTD
>>>>>>>7B, PRETORIA STREET, 2nd FLOOR (ALOM HOUSE)
>>>>>>>KOLKATA - 700 071 (WEST BENGAL)
>>>>>>>
>>>>>>>LAND MARK :(NTPC LTD OFFICE is also in the same BUILDING.)
>>>>>>>OPPOSITE :ICICI MILLENNIUM BUILDING -
>>>>>>>AJC BOSE ROAD -KOLKATA.
>>>>>>>
>>>>>>>BUT BEFORE THAT PLEASE CONFIRM ME OVER MY MOBLIE ON WHICH ADDRESS YOU
>>>>>WOULD
>>>>>>LIKE TO DISPATCH THE GIFT.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>On Tue, 09 Jun 2009 14:55:49 +0530 wrote
>>>>>>>>Dear Sir,
>>>>>>>>
>>>>>>>>Pls provide your complete postal address for us to dispatch the gifts
>>>>>asap
>>>>>>>>
>>>>>>>>Rdgs
>>>>>>>>Arnab
>>>>>>>>
>>>>>>>>From: Innovative Incentives, RE1 [mailto:[protected]@innovativemail.in]
>>>>>>>>Sent: Tuesday, June 09, 2009 12:30 PM
>>>>>>>>To: Mukhopadhyay, Amit
>>>>>>>>Cc: Arora, Anurag; Rathod, Anant D; Mishra, Samit; Thakur, Arnab
>>>>>>>>Subject: RE: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>>>>>
>>>>>>>>Dear Sir
>>>>>>>>
>>>>>>>>Registered address is incomplete, kindly provide the complete /
>>>>>alternate
>>>>>>address to dispatch the gift
>>>>>>>>Gift will be dispatched at the very same day
>>>>>>>>
>>>>>>>>Regards
>>>>>>>>
>>>>>>>>
>>>>>>>>From: Mukhopadhyay, Amit [mailto:amit.[protected]@hp.com]
>>>>>>>>Sent: Tuesday, June 09, 2009 11:43 AM
>>>>>>>>To: Innovative Incentives, RE1
>>>>>>>>Cc: Arora, Anurag; Rathod, Anant D; Mishra, Samit; Thakur, Arnab
>>>>>>>>Subject: FW: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>>>>>
>>>>>>>>Hi Reeti,
>>>>>>>>
>>>>>>>>Pls let me know the status of the case sos,
>>>>>>>>
>>>>>>>>Regards
>>>>>>>>Amit Mukhopadhyay
>>>>>>>>Regional Manager
>>>>>>>>Imaging and Printing Group
>>>>>>>>HP India Sales (P) Limited.
>>>>>>>>"Vikas Building"
>>>>>>>>Ground & 3rd Floor.
>>>>>>>>1, Dr.U.N.Bramhachari Street.
>>>>>>>>Kolkata-700016, West Bengal, India
>>>>>>>>Phone: +[protected]
>>>>>>>>Fax: +[protected]
>>>>>>>>Mobile:[protected]
>>>>>>>>
>>>>>>>>From: Thakur, Arnab
>>>>>>>>Sent: Tuesday, June 09, 2009 11:40 AM
>>>>>>>>To: Mukhopadhyay, Amit; Arora, Anurag
>>>>>>>>Subject: FW: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>>>>>
>>>>>>>>Pls approve as priority
>>>>>>>>
>>>>>>>>From: Bhattacharya G [mailto:[protected]@rediffmail.com]
>>>>>>>>Sent: Thursday, June 04, 2009 11:48 AM
>>>>>>>>To: Thakur, Arnab
>>>>>>>>Cc: innovative.[protected]@gmail.com; Mishra, Samit;
>>>>>>[protected]@rediffmail.com
>>>>>>>>Subject: Re: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>>>>>
>>>>>>>>Dear Mr Thakur,
>>>>>>>>
>>>>>>>>Please go thru thebelow mail recd fromthe custoemr Support,
>>>>>>>>after approval dt 13.4.2009, already 7 weeeks past, till
>>>>>>>>I could not recd any responsess from them, would please
>>>>>>>>kind enough to let me know the status of the redeemption?
>>>>>>>>
>>>>>>>>I have made so many communications but it seems that HP
>>>>>>>>Customer suport does not think it is necessery to pay heed to
>>>>>>>>the existing customer, I don't know if I face any problem with the
>>>>>>>>Computer, I have purchased, what sort of support I will get from
>>>>>>>>them, though at the time of purchase it was written for 3 years onsite
>>>>>>warranty. Please let me know or advise me if I should
>>>>>>>>proceed for the necessery steps in the course of law which is applicable.
>>>>>>>>
>>>>>>>>
>>>>>>>>Regards
>>>>>>>>Gopal Bhattacharya
>>>>>>>>(M) [protected]
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>Dear Sir /Madam,
>>>>>>>>
>>>>>>>>Your claim has been approved on 13 april Vide file number 95999 .It takes
>>>>>>a minimum of 8 weeks from the date of approval of your claim to dispatch
>>>>>>your gift, however this may sometimes increase for reasons and
>>>>>>circumstances which are beyond our control .
>>>>>>>>
>>>>>>>>Also, please note that depending upon your locations and the type of
>>>>>gift
>>>>>>, the transit time may take up to 10 days .
>>>>>>>>
>>>>>>>>Kindly be advised that before signing the delivery receipt an on Receipt
>>>>>>of the gift from Courier, please open the packaging and check the contents
>>>>>>for quantity as it would have been mentioned at the time of registration.
>>>>>>>>
>>>>>>>>In case there are any discrepancies, please do make a note of same on the
>>>>>>delivery receipt, and send us a mail using send us a mail button on the
>>>>>home
>>>>>>page of our redemptions support portal,
>>>>>>www.hpredemptions.innovativesupport.in
>>>>>>>>
>>>>>>>>In absence of any note on the delivery receipt, representations shall not
>>>>>>be accepted in this regard.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>With Warm Regards
>>>>>>>>
>>>>>>>>Innovative Support
>>>>>>>>
>>>>>>>>Ticket Details
>>>>>>>>===================
>>>>>>>>Ticket ID: DXB-181311
>>>>>>>>Department: HP Redemption Support
>>>>>>>>Priority: High
>>>>>>>>Status: On Hold
>>>>>>>>
>>>>>>>>On Mon, 06 Apr 2009 13:08:52 +0530 wrote
>>>>>>>>>
>>>>>>>>>Hi Gunjan,
>>>>>>>>>
>>>>>>>>>Can you pls update status
>>>>>>>>>
>>>>>>>>>Rdgs
>>>>>>>>>Arnab
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>________________________________
>>>>>>>>>From: Bhattacharya G [mailto:[protected]@rediffmail.com]
>>>>>>>>>Sent: Friday, March 27, 2009 2:32 PM
>>>>>>>>>To: Thakur, Arnab
>>>>>>>>>Subject: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>Dear Sir,
>>&g
I HAD PURCHASED ONE COMPAQ PRESSARIO- SG3640IL COMPUTER IN THE MONTH
OF FEBRUARY-2009 FROM HP WHICH HAD SOME PROMOTIONAL OFFER WITH IT,
UPON PAYMENT OF A SUM OF RS.999/- THAT PROMOTIONAL GIFT HAS TO BE
REDEEMED FROM HP.
I WAS REPITITIVELY TOLD FROM THE HP THAT THE MATERIAL IS ALREADY
BEEN DESPATCHED THRU OVENITE COURIER REF NO AS PER MY TRAILING MAIL BELOW :
I HAD ALREADY ARCHIVE ALL THE COMMUNICATION WITH THEM AS PER DETAILS BELOW :
THOSE PEOPLE ARE ABSOLUTELY BLUFFING WITH THE CUSTOMERS LIKE ME. I
WOULD REQUEST ALL OF YOU TO SEND ME THE ADVISE ASAP AND PLEASE CIRCULATE THIS MAIL TO AS MANY PEOPLE AS YOU CAN. ALSO IF YOU CAN
SEND ME CONTACT DETAILS OF HP PROMOTIONAL OFFICER. - IN INDIA & ABROAD.
THANKING YOU
REGARDS
REMINDER-4
It is almost 9 days past since I recd the below information from your
Innovative also 7 days past the conirmation your sent on 18.6.09,
till date the shipment has not been reached at Kolkata.
Please look into the matter asap.
C.C. :
On Wed, 24 Jun 2009 16:20:00 +0530 wrote
>REMINDER-3
>
>On Wed, 24 Jun 2009 10:33:07 +0530 wrote
>>Dear Mr Mukherjee / Mr Thakur,
>>
>>REMINDER -2
>>
>>It is almost 8 days past since I recd the below information from your
>>Innovative also 6 days past the conirmation your sent on 18.6.09,
>>till date the shipment has not been reached at Kolkata.
>>
>>Please look into the matter asap.
>>
>>Secondly, as per telephonic talk with Mr Thakur, I am totally
>>dissatisfied with the nature of promotional service your company
>>launched from time to time. If you cannot commit upto the mark
>>you should not play with the customer in this way.
>>
>>Thirdly if necessery I would definitely campaign thru email, as a dis-satisfied customer of your product.
>>
>>
>>Regards
>>Gopal Bhattacharya
>>(M) [protected]
>>
>>Dear All
>>
>>
>>
>>Gift has been dispatched with below mentioned details
>>
>>
>>
>>Printer AWB No.[protected]
>>
>>UPS AWB No.[protected]
>>
>>Courier Name Overnite
>>
>>
>>
>>
>>
>>
>>
>>Thanks & Regards
>>
>>Reetie
>>
>>
>>
>>On Thu, 18 Jun 2009 11:00:48 +0530 wrote
>>>Dear Sir,
>>>
>>>We have dispatched the gift on your corrected pin code only and that has been confirmed by Innovative only,
>>>
>>>Secondly, If you receive the gift on damaged condition, we have got our DOA/Transit damage policy for which you need to take it to the Service centre for replacement or call up the call centre for a replacement of the damaged item. Courier or the forwarding agency has got nothing to do with it.
>>>
>>>However, you can be in touch with Arnab Thakur @[protected] for any further assistance post receipt the same.
>>>
>>>Regards
>>>Amit Mukhopadhyay
>>>Regional Manager
>>>Imaging and Printing Group
>>>HP India Sales (P) Limited.
>>>"Vikas Building"
>>>Ground & 3rd Floor.
>>>1, Dr.U.N.Bramhachari Street.
>>>Kolkata-700016, West Bengal, India
>>>Phone: +[protected]
>>>Fax: +[protected]
>>>Mobile:[protected]
>>>
>>>From: Bhattacharya G [mailto:[protected]@rediffmail.com]
>>>Sent: Thursday, June 18, 2009 10:35 AM
>>>To: Mukhopadhyay, Amit
>>>Cc: [protected]@innovativemail.in; Thakur, Arnab; [protected]@rediffmail.com
>>>Subject: Re: RE: RE: RE: RE: FW: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>
>>>Dear Mr Thakur / Mr Mukherjee
>>>
>>>Appropos telecon of date with Mr Thakur, can I have
>>>the information whether the materials were sent to the corrected address or if there is any special instruction given to the
>>>Courier company, if they can take care of the wrong address, as the PIN CODE MENTIONED there in was wrong per your mail as per below :
>>>
>>>Secondly, Mr Mukherjee, as per your mail, if the Courier company agres to deliver the same at their place, whether they wil allow me
>>>to check the materials whether it is in proper condition / or not as
>>>per your instruction given below :
>>>
>>>>>>>>Kindly be advised that before signing the delivery receipt an on Receipt
>>>>>>of the gift from Courier, please open the packaging and check the contents
>>>>>>for quantity as it would have been mentioned at the time of registration.
>>>>>>>>
>>>>>>>>In case there are any discrepancies, please do make a note of same on the
>>>>>>delivery receipt, and send us a mail using send us a mail button on the
>>>>>home
>>>>>>page of our redemptions support portal,
>>>>>>www.hpredemptions.innovativesupport.in
>>>>>>>>
>>>>>>>>In absence of any note on the delivery receipt, representations shall not
>>>>>>be accepted in this regard.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>With Warm Regards
>>>>>>>>
>>>>>>>>Innovative Support
>>>>>>>>
>>>
>>>
>>>PLEASE REVERT IN THIS MATTER.
>>>
>>>Thanking You
>>>Regards
>>>Gopal Bhattacharyya
>>>(M) [protected]
>>>
>>>
>>>
>>>On Wed, 17 Jun 2009 16:19:58 +0530 wrote
>>>>Hi Reeti,
>>>>
>>>>Could u pls let me know whether what is the address we have sent, can we change that in case it is wrong?
>>>>
>>>>Or by showing the identity proof or the copy of the mail, can the customer collect it from the courier office?
>>>>
>>>>Pls confirm ASAP,
>>>>
>>>>Regards
>>>>Amit Mukhopadhyay
>>>>Regional Manager
>>>>Imaging and Printing Group
>>>>HP India Sales (P) Limited.
>>>>"Vikas Building"
>>>>Ground & 3rd Floor.
>>>>1, Dr.U.N.Bramhachari Street.
>>>>Kolkata-700016, West Bengal, India
>>>>Phone: +[protected]
>>>>Fax: +[protected]
>>>>Mobile:[protected]
>>>>
>>>>From: Bhattacharya G [mailto:[protected]@rediffmail.com]
>>>>Sent: Wednesday, June 17, 2009 3:38 PM
>>>>To: [protected]@innovativemail.in
>>>>Cc: Thakur, Arnab; Mukhopadhyay, Amit
>>>>Subject: Re: RE: RE: RE: FW: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>
>>>>Dear Reetie,
>>>>
>>>>I don't know what is happenig
>>>>Re: my mail dt 10.6.2009, I have given the address as per below :
>>>>
>>>>>>>GOPAL BHATTACHARYYA
>>>>>>>C/O QUAKER CHEMICAL INDIA LTD
>>>>>>>7B, PRETORIA STREET, 2nd FLOOR (ALOM HOUSE)
>>>>>>>KOLKATA - 700 071 (WEST BENGAL)
>>>>>>>
>>>>>>>LAND MARK :(NTPC LTD OFFICE is also in the same BUILDING.)
>>>>>>>OPPOSITE :ICICI MILLENNIUM BUILDING -
>>>>>>>AJC BOSE ROAD -KOLKATA.
>>>>
>>>>How can you find the PIN No 743123 for the above address ?
>>>>
>>>>Really I am fedup with your efforts. If you have mentioned
>>>>the above address, I am certain the Courier company will again
>>>>return the goods without delivering at the above address.
>>>>
>>>>Please revert me and check your C/N copy what you have mentioned there ?
>>>>
>>>>
>>>>Regards
>>>>Gopal Bhattacharya
>>>>
>>>>On Wed, 17 Jun 2009 13:05:29 +0530 wrote
>>>>>Dear All
>>>>>
>>>>>
>>>>>
>>>>>Delivery address is
>>>>>
>>>>>
>>>>>
>>>>>GOPAL BHATTACHARYYA
>>>>>C/O QUAKER CHEMICAL INDIA LTD
>>>>>7B, PRETORIA STREET, 2ND FLOOR (ALOM HOUSE)
>>>>>OPP-ICICI MILLENNIUM BUILDING, AJC BOSE ROAD
>>>>>KOLKATA-743123
>>>>>WEST BENGAL
>>>>>[protected], [protected]
>>>>>
>>>>>
>>>>>
>>>>>DOD June 16, 09
>>>>>
>>>>>
>>>>>
>>>>>Thanks & Regards
>>>>>
>>>>>Reetie
>>>>>
>>>>>
>>>>>
>>>>>From: Bhattacharya G [mailto:[protected]@rediffmail.com]
>>>>>Sent: Wednesday, June 17, 2009 12:30 PM
>>>>>To: [protected]@innovativemail.in
>>>>>Cc: [protected]@hp.com; amit.[protected]@hp.com
>>>>>Subject: Re: RE: RE: FW: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>Dear Sir,
>>>>>Just recd an SMS in my mobile [protected], that you have despatched the gift
>>>>>material vide Overnite express, Docket no[protected].
>>>>>
>>>>>BUT I DON't KNOW On which Address you have despatched the same, as I had
>>>>>already given yout the alternate address along with the registered address.
>>>>>
>>>>>Secondly you did not mentioned the date of the dispatch.
>>>>>
>>>>>Please let me know the above asap.
>>>>>
>>>>>IF YOU DO HAVE PROBLEM IN MAKING CALLS, PLEASE PROVIDE ME YOUR DIRECT NO.
>>>>>
>>>>>Thanking You
>>>>>Regards
>>>>>Gopal Bhattacharya
>>>>>(M) [protected]
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>On Thu, 11 Jun 2009 17:41:39 +0530 wrote
>>>>>>Dear Sir
>>>>>>
>>>>>>
>>>>>>
>>>>>>For your very kind information this was the latest mail I sent you, I do
>>>>>not
>>>>>>know for what reasons you sent the previous mail
>>>>>>
>>>>>>But I think the trail mail is self explanatory and not RIDICULOUS
>>>>>>
>>>>>>
>>>>>>
>>>>>>Thanks
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>From: Innovative Incentives, RE1 [mailto:[protected]@innovativemail.in]
>>>>>>Sent: Thursday, June 11, 2009 3:56 PM
>>>>>>To: 'Bhattacharya G'; '[protected]@hp.com'
>>>>>>Cc: 'amit.[protected]@hp.com'
>>>>>>Subject: RE: RE: FW: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>>>
>>>>>>
>>>>>>
>>>>>>Dear Sir
>>>>>>
>>>>>>
>>>>>>
>>>>>>Gift will be dispatched with in 7 to 10 days time when ever it will be
>>>>>>dispatched you will get the dispatch details at your registered email id
>>>>>>i.e. [protected]@rediffmail.com
>>>>>>
>>>>>>
>>>>>>
>>>>>>Regards
>>>>>>
>>>>>>
>>>>>>
>>>>>>From: Bhattacharya G [mailto:[protected]@rediffmail.com]
>>>>>>Sent: Thursday, June 11, 2009 12:04 PM
>>>>>>To: [protected]@hp.com
>>>>>>Cc: [protected]@innovativemail.in; [protected]@rediffmail.com;
>>>>>>amit.[protected]@hp.com
>>>>>>Subject: Re: RE: FW: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>>>
>>>>>>
>>>>>>
>>>>>>Dear Sirs/ Madam
>>>>>>
>>>>>>Re :your mail of 10.6.2009, It is an request to you, to let me
>>>>>>have an intimation over my mobile [protected] or thru email about the
>>>>>>dispatch schedule, as I will be at my office and will not be able to check
>>>>>>the details of your gift items as referred by you below:
>>>>>>YOU ARE REQUESTED TO DISPATCH THE GIFT AT MY OFFICE ADDRESS ALREADY GIVEN
>>>>>TO
>>>>>>YOU, IF THERE IS NO PROBLEM AT YOUR END.
>>>>>>
>>>>>>>..." Kindly be advised that before signing the delivery receipt an on
>>>>>>Receipt of the gift from Courier, please open the packaging and check the
>>>>>>contents for quantity as it would have been mentioned at the time of
>>>>>>registration.
>>>>>>
>>>>>>>In case there are any discrepancies, please do make a note of same on the
>>>>>>delivery receipt, and send us a mail using send us a mail button on the
>>>>>home
>>>>>>page of our redemptions support portal,
>>>>>>www.hpredemptions.innovativesupport.in
>>>>>>>
>>>>>>>In absence of any note on the delivery receipt, representations shall not
>>>>>>be accepted in this regard.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>With Warm Regards
>>>>>>>
>>>>>>>Innovative Support
>>>>>>>
>>>>>>>Ticket Details
>>>>>>
>>>>>>On Wed, 10 Jun 2009 11:51:30 +0530 wrote
>>>>>>>Hi Reeti,
>>>>>>>
>>>>>>>Pls note the address where the gift has to be dispatched
>>>>>>>
>>>>>>>Rdgs
>>>>>>>Arnab
>>>>>>>
>>>>>>>From: Bhattacharya G [mailto:[protected]@rediffmail.com]
>>>>>>>Sent: Wednesday, June 10, 2009 11:46 AM
>>>>>>>To: Thakur, Arnab
>>>>>>>Cc: [protected]@innovativemail.in
>>>>>>>Subject: Re: FW: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>>>>
>>>>>>>Dear Mr Thakur,
>>>>>>>
>>>>>>>As required by you, please find below my Registered Address as per below
>>>>>:
>>>>>>>
>>>>>>>GOPAL BHATTACHARYA
>>>>>>>S/O LATE SIBAPADO BHATTACHARYYA
>>>>>>>12, JOYRAM NAYA BHUSON LANE, BHATPARA
>>>>>>>PO BHATPARA, DT- 24 PGS(N),
>>>>>>>PIN-743123 (WEST BENGAL)
>>>>>>>
>>>>>>>IF YOU FIND IT DIFFICULT TO DELIVER THE GOODS AT MY ABOVE RESIDENTIAL
>>>>>>ADDRESS, YOU CAN SEND THE SAME TO MY OFFICE ADDRESS AS PER BELOW :
>>>>>>>
>>>>>>>GOPAL BHATTACHARYYA
>>>>>>>C/O QUAKER CHEMICAL INDIA LTD
>>>>>>>7B, PRETORIA STREET, 2nd FLOOR (ALOM HOUSE)
>>>>>>>KOLKATA - 700 071 (WEST BENGAL)
>>>>>>>
>>>>>>>LAND MARK :(NTPC LTD OFFICE is also in the same BUILDING.)
>>>>>>>OPPOSITE :ICICI MILLENNIUM BUILDING -
>>>>>>>AJC BOSE ROAD -KOLKATA.
>>>>>>>
>>>>>>>BUT BEFORE THAT PLEASE CONFIRM ME OVER MY MOBLIE ON WHICH ADDRESS YOU
>>>>>WOULD
>>>>>>LIKE TO DISPATCH THE GIFT.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>On Tue, 09 Jun 2009 14:55:49 +0530 wrote
>>>>>>>>Dear Sir,
>>>>>>>>
>>>>>>>>Pls provide your complete postal address for us to dispatch the gifts
>>>>>asap
>>>>>>>>
>>>>>>>>Rdgs
>>>>>>>>Arnab
>>>>>>>>
>>>>>>>>From: Innovative Incentives, RE1 [mailto:[protected]@innovativemail.in]
>>>>>>>>Sent: Tuesday, June 09, 2009 12:30 PM
>>>>>>>>To: Mukhopadhyay, Amit
>>>>>>>>Cc: Arora, Anurag; Rathod, Anant D; Mishra, Samit; Thakur, Arnab
>>>>>>>>Subject: RE: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>>>>>
>>>>>>>>Dear Sir
>>>>>>>>
>>>>>>>>Registered address is incomplete, kindly provide the complete /
>>>>>alternate
>>>>>>address to dispatch the gift
>>>>>>>>Gift will be dispatched at the very same day
>>>>>>>>
>>>>>>>>Regards
>>>>>>>>
>>>>>>>>
>>>>>>>>From: Mukhopadhyay, Amit [mailto:amit.[protected]@hp.com]
>>>>>>>>Sent: Tuesday, June 09, 2009 11:43 AM
>>>>>>>>To: Innovative Incentives, RE1
>>>>>>>>Cc: Arora, Anurag; Rathod, Anant D; Mishra, Samit; Thakur, Arnab
>>>>>>>>Subject: FW: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>>>>>
>>>>>>>>Hi Reeti,
>>>>>>>>
>>>>>>>>Pls let me know the status of the case sos,
>>>>>>>>
>>>>>>>>Regards
>>>>>>>>Amit Mukhopadhyay
>>>>>>>>Regional Manager
>>>>>>>>Imaging and Printing Group
>>>>>>>>HP India Sales (P) Limited.
>>>>>>>>"Vikas Building"
>>>>>>>>Ground & 3rd Floor.
>>>>>>>>1, Dr.U.N.Bramhachari Street.
>>>>>>>>Kolkata-700016, West Bengal, India
>>>>>>>>Phone: +[protected]
>>>>>>>>Fax: +[protected]
>>>>>>>>Mobile:[protected]
>>>>>>>>
>>>>>>>>From: Thakur, Arnab
>>>>>>>>Sent: Tuesday, June 09, 2009 11:40 AM
>>>>>>>>To: Mukhopadhyay, Amit; Arora, Anurag
>>>>>>>>Subject: FW: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>>>>>
>>>>>>>>Pls approve as priority
>>>>>>>>
>>>>>>>>From: Bhattacharya G [mailto:[protected]@rediffmail.com]
>>>>>>>>Sent: Thursday, June 04, 2009 11:48 AM
>>>>>>>>To: Thakur, Arnab
>>>>>>>>Cc: innovative.[protected]@gmail.com; Mishra, Samit;
>>>>>>[protected]@rediffmail.com
>>>>>>>>Subject: Re: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>>>>>
>>>>>>>>Dear Mr Thakur,
>>>>>>>>
>>>>>>>>Please go thru thebelow mail recd fromthe custoemr Support,
>>>>>>>>after approval dt 13.4.2009, already 7 weeeks past, till
>>>>>>>>I could not recd any responsess from them, would please
>>>>>>>>kind enough to let me know the status of the redeemption?
>>>>>>>>
>>>>>>>>I have made so many communications but it seems that HP
>>>>>>>>Customer suport does not think it is necessery to pay heed to
>>>>>>>>the existing customer, I don't know if I face any problem with the
>>>>>>>>Computer, I have purchased, what sort of support I will get from
>>>>>>>>them, though at the time of purchase it was written for 3 years onsite
>>>>>>warranty. Please let me know or advise me if I should
>>>>>>>>proceed for the necessery steps in the course of law which is applicable.
>>>>>>>>
>>>>>>>>
>>>>>>>>Regards
>>>>>>>>Gopal Bhattacharya
>>>>>>>>(M) [protected]
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>Dear Sir /Madam,
>>>>>>>>
>>>>>>>>Your claim has been approved on 13 april Vide file number 95999 .It takes
>>>>>>a minimum of 8 weeks from the date of approval of your claim to dispatch
>>>>>>your gift, however this may sometimes increase for reasons and
>>>>>>circumstances which are beyond our control .
>>>>>>>>
>>>>>>>>Also, please note that depending upon your locations and the type of
>>>>>gift
>>>>>>, the transit time may take up to 10 days .
>>>>>>>>
>>>>>>>>Kindly be advised that before signing the delivery receipt an on Receipt
>>>>>>of the gift from Courier, please open the packaging and check the contents
>>>>>>for quantity as it would have been mentioned at the time of registration.
>>>>>>>>
>>>>>>>>In case there are any discrepancies, please do make a note of same on the
>>>>>>delivery receipt, and send us a mail using send us a mail button on the
>>>>>home
>>>>>>page of our redemptions support portal,
>>>>>>www.hpredemptions.innovativesupport.in
>>>>>>>>
>>>>>>>>In absence of any note on the delivery receipt, representations shall not
>>>>>>be accepted in this regard.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>With Warm Regards
>>>>>>>>
>>>>>>>>Innovative Support
>>>>>>>>
>>>>>>>>Ticket Details
>>>>>>>>===================
>>>>>>>>Ticket ID: DXB-181311
>>>>>>>>Department: HP Redemption Support
>>>>>>>>Priority: High
>>>>>>>>Status: On Hold
>>>>>>>>
>>>>>>>>On Mon, 06 Apr 2009 13:08:52 +0530 wrote
>>>>>>>>>
>>>>>>>>>Hi Gunjan,
>>>>>>>>>
>>>>>>>>>Can you pls update status
>>>>>>>>>
>>>>>>>>>Rdgs
>>>>>>>>>Arnab
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>________________________________
>>>>>>>>>From: Bhattacharya G [mailto:[protected]@rediffmail.com]
>>>>>>>>>Sent: Friday, March 27, 2009 2:32 PM
>>>>>>>>>To: Thakur, Arnab
>>>>>>>>>Subject: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>Dear Sir,
>>>>>>>>>
>>>>>>>>>on 28.2.2009, I had purchased a Compaq Pressario- SG3640IL Pc from
>>>>>>>>>saboo computers Pvt Ltd - kolkata, and immediately I had registered
>>>>>>>>>the same online on 28.2.2009 vide Regn no. :E9JDQU8ZOQ.
>>>>>>>>>
>>>>>>>>>I also sent you the necessery documenst along with a Cheque of
>>>>>>Rs.999/-couriered thru DTDC C/N K33715699 dt 2.3.2009, which is also being
>>>>>>acknowledged by you on 4.3.2009 with Stamp.
>>>>>>>>>
>>>>>>>>>Can I Please know the status, as I am eagerly waiting for the same.
>>>>>>>>>
>>>>>>>>>in case I have to collect the offred gifts from anywhere from KOLKATA
>>>>>>, please let me know the same.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>Thanking You
>>>>>>>>>Regards
>>>>>>>>>GOPAL BHATTACHARYA
>>>>>>>>>12, JOYRAM NAYA BHUSON LANE, PO BHATPARA,
>>>>>>>>>DT- 24 PGS(N), PIN-742123 (WEST BENGAL)
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>On Sat, 28 Feb 2009 HP India wrote :
>>>>>>>>>>Compaq Presario Desktop Offer
>>>>>>>>>>Do not reply to this
>>>>>>>>>>Dear Customer
>>>>>>>>>>,
>>>>>>>>>>Thank you for Registering with us
>>>>>>>>>>Your Redemption Code is: -
>>>>>>>>>>( E9JDQU8ZOQ )
>>>>>>>>>>Please pay attention to the Important Instructions, on Completing the
>>>>>>Desktop Web Redemption Claim Process, as incorrect / incomplete information
>>>>>>&/or documents may cause delays or rejection of your claim.
>>>>>>>>>>For Important Instruction on Completing the Desktop Web Redemption
>>>>>>Process,
>>>>>>>>>>Click Here
>>>>>>>>>>Note: This is a system generated email. Please do not reply
>>>>>>>>>>(c) 2008 Hewlett-Packard Development Company, L.P.
>>>>>>>>>
>>>>>>>>>G Bhattacharya
>>>>>>>>>(M) [protected]
>>>>>>>>>
>>>>>>>>>[http://sigads.rediff.com/RealMedia/ads/adstream_nx.ads/www.rediffmail.c
>>>>>o
>>>>>>m/signatureline.[protected]@Middle]
>>>>>>>>>
>>>>>>>>
>>>>>>>>G Bhattacharya
>>>>>>>>
>>>>>>>>(M) [protected]
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>On Mon, 06 Apr 2009 13:08:52 +0530 wrote
>>>>>>>>>
>>>>>>>>>Hi Gunjan,
>>>>>>>>>
>>>>>>>>>Can you pls update status
>>>>>>>>>
>>>>>>>>>Rdgs
>>>>>>>>>Arnab
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>________________________________
>>>>>>>>>From: Bhattacharya G [mailto:[protected]@rediffmail.com]
>>>>>>>>>Sent: Friday, March 27, 2009 2:32 PM
>>>>>>>>>To: Thakur, Arnab
>>>>>>>>>Subject: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>Dear Sir,
>>>>>>>>>
>>>>>>>>>on 28.2.2009, I had purchased a Compaq Pressario- SG3640IL Pc from
>>>>>>>>>saboo computers Pvt Ltd - kolkata, and immediately I had registered
>>>>>>>>>the same online on 28.2.2009 vide Regn no. :E9JDQU8ZOQ.
>>>>>>>>>
>>>>>>>>>I also sent you the necessery documenst along with a Cheque of
>>>>>>Rs.999/-couriered thru DTDC C/N K33715699 dt 2.3.2009, which is also being
>>>>>>acknowledged by you on 4.3.2009 with Stamp.
>>>>>>>>>
>>>>>>>>>Can I Please know the status, as I am eagerly waiting for the same.
>>>>>>>>>
>>>>>>>>>in case I have to collect the offred gifts from anywhere from KOLKATA,
>>>>>>please let me know the same.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>Thanking You
>>>>>>>>>Regards
>>>>>>>>>GOPAL BHATTACHARYA
>>>>>>>>>12, JOYRAM NAYA BHUSON LANE, PO BHATPARA,
>>>>>>>>>DT- 24 PGS(N), PIN-742123 (WEST BENGAL)
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>On Sat, 28 Feb 2009 HP India wrote :
>>>>>>>>>>Compaq Presario Desktop Offer
>>>>>>>>>>Do not reply to this
>>>>>>>>>>Dear Customer
>>>>>>>>>>,
>>>>>>>>>>Thank you for Registering with us
>>>>>>>>>>Your Redemption Code is: -
>>>>>>>>>>( E9JDQU8ZOQ )
>>>>>>>>>>Please pay attention to the Important Instructions, on Completing the
>>>>>>Desktop Web Redemption Claim Process, as incorrect / incomplete information
>>>>>>&/or documents may cause delays or rejection of your claim.
>>>>>>>>>>For Important Instruction on Completing the Desktop Web Redemption
>>>>>>Process,
>>>>>>>>>>Click Here
>>>>>>>>>>Note: This is a system generated email. Please do not reply
>>>>>>>>>>(c) 2008 Hewlett-Packard Development Company, L.P.
>>>>>>>>>
>>>>>>>>>G Bhattacharya
>>>>>>>>>(M) [protected]
>>>>>>>>>
>>>>>>>>>[http://sigads.rediff.com/RealMedia/ads/adstream_nx.ads/www.rediffmail.c
>>>>>o
>>>>>>m/signatureline.[protected]@Middle]
>>>>>>>>>
>>>>>>>>
>>>>>>>>G Bhattacharya
>>>>>>>>
>>>>>>>>(M) [protected]
>>>>>>>>[cid:~WRD000.jpg]
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>>G Bhattacharya
>>>>>>>
>>>>>>>(M) [protected]
>>>>>>>[http://sigads.rediff.com/RealMedia/ads/adstream_nx.ads/www.rediffmail.com
>>>>>/
>>>>>>signatureline.[protected]@Middle]
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>>G Bhattacharya
>>>>>>
>>>>>>(M) [protected]
>>>>>>
>>>>>>
>>>>>>
>>>>>> >atureline.[protected]@Middle?> Image removed by sender.
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>G Bhattacharya
>>>>>
>>>>>(M) [protected]
>>>>>
>>>>>
>>>>>
>>>>> >atureline.[protected]@Middle?> Image removed by sender.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>
>>>>G Bhattacharya
>>>>
>>>>(M) [protected]
>>>>[http://sigads.rediff.com/RealMedia/ads/adstream_nx.ads/www.rediffmail.com/signatureline.[protected]@Middle]
>>>>
>>>>
>>>>
>>>
>>>G Bhattacharya
>>>
>>>(M) [protected]
>>>[http://sigads.rediff.com/RealMedia/ads/adstream_nx.ads/www.rediffmail.com/signatureline.[protected]@Middle]
>>>
>>>
>>>
>>
>>G Bhattacharya
>>
>>(M) [protected]
>>
>>
>>
>>On Thu, 18 Jun 2009 11:00:48 +0530 wrote
>>>Dear Sir,
>>>
>>>We have dispatched the gift on your corrected pin code only and that has been confirmed by Innovative only,
>>>
>>>Secondly, If you receive the gift on damaged condition, we have got our DOA/Transit damage policy for which you need to take it to the Service centre for replacement or call up the call centre for a replacement of the damaged item. Courier or the forwarding agency has got nothing to do with it.
>>>
>>>However, you can be in touch with Arnab Thakur @[protected] for any further assistance post receipt the same.
>>>
>>>Regards
>>>Amit Mukhopadhyay
>>>Regional Manager
>>>Imaging and Printing Group
>>>HP India Sales (P) Limited.
>>>"Vikas Building"
>>>Ground & 3rd Floor.
>>>1, Dr.U.N.Bramhachari Street.
>>>Kolkata-700016, West Bengal, India
>>>Phone: +[protected]
>>>Fax: +[protected]
>>>Mobile:[protected]
>>>
>>>From: Bhattacharya G [mailto:[protected]@rediffmail.com]
>>>Sent: Thursday, June 18, 2009 10:35 AM
>>>To: Mukhopadhyay, Amit
>>>Cc: [protected]@innovativemail.in; Thakur, Arnab; [protected]@rediffmail.com
>>>Subject: Re: RE: RE: RE: RE: FW: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>
>>>Dear Mr Thakur / Mr Mukherjee
>>>
>>>Appropos telecon of date with Mr Thakur, can I have
>>>the information whether the materials were sent to the corrected address or if there is any special instruction given to the
>>>Courier company, if they can take care of the wrong address, as the PIN CODE MENTIONED there in was wrong per your mail as per below :
>>>
>>>Secondly, Mr Mukherjee, as per your mail, if the Courier company agres to deliver the same at their place, whether they wil allow me
>>>to check the materials whether it is in proper condition / or not as
>>>per your instruction given below :
>>>
>>>>>>>>Kindly be advised that before signing the delivery receipt an on Receipt
>>>>>>of the gift from Courier, please open the packaging and check the contents
>>>>>>for quantity as it would have been mentioned at the time of registration.
>>>>>>>>
>>>>>>>>In case there are any discrepancies, please do make a note of same on the
>>>>>>delivery receipt, and send us a mail using send us a mail button on the
>>>>>home
>>>>>>page of our redemptions support portal,
>>>>>>www.hpredemptions.innovativesupport.in
>>>>>>>>
>>>>>>>>In absence of any note on the delivery receipt, representations shall not
>>>>>>be accepted in this regard.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>With Warm Regards
>>>>>>>>
>>>>>>>>Innovative Support
>>>>>>>>
>>>
>>>
>>>PLEASE REVERT IN THIS MATTER.
>>>
>>>Thanking You
>>>Regards
>>>Gopal Bhattacharyya
>>>(M) [protected]
>>>
>>>
>>>
>>>On Wed, 17 Jun 2009 16:19:58 +0530 wrote
>>>>Hi Reeti,
>>>>
>>>>Could u pls let me know whether what is the address we have sent, can we change that in case it is wrong?
>>>>
>>>>Or by showing the identity proof or the copy of the mail, can the customer collect it from the courier office?
>>>>
>>>>Pls confirm ASAP,
>>>>
>>>>Regards
>>>>Amit Mukhopadhyay
>>>>Regional Manager
>>>>Imaging and Printing Group
>>>>HP India Sales (P) Limited.
>>>>"Vikas Building"
>>>>Ground & 3rd Floor.
>>>>1, Dr.U.N.Bramhachari Street.
>>>>Kolkata-700016, West Bengal, India
>>>>Phone: +[protected]
>>>>Fax: +[protected]
>>>>Mobile:[protected]
>>>>
>>>>From: Bhattacharya G [mailto:[protected]@rediffmail.com]
>>>>Sent: Wednesday, June 17, 2009 3:38 PM
>>>>To: [protected]@innovativemail.in
>>>>Cc: Thakur, Arnab; Mukhopadhyay, Amit
>>>>Subject: Re: RE: RE: RE: FW: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>
>>>>Dear Reetie,
>>>>
>>>>I don't know what is happenig
>>>>Re: my mail dt 10.6.2009, I have given the address as per below :
>>>>
>>>>>>>GOPAL BHATTACHARYYA
>>>>>>>C/O QUAKER CHEMICAL INDIA LTD
>>>>>>>7B, PRETORIA STREET, 2nd FLOOR (ALOM HOUSE)
>>>>>>>KOLKATA - 700 071 (WEST BENGAL)
>>>>>>>
>>>>>>>LAND MARK :(NTPC LTD OFFICE is also in the same BUILDING.)
>>>>>>>OPPOSITE :ICICI MILLENNIUM BUILDING -
>>>>>>>AJC BOSE ROAD -KOLKATA.
>>>>
>>>>How can you find the PIN No 743123 for the above address ?
>>>>
>>>>Really I am fedup with your efforts. If you have mentioned
>>>>the above address, I am certain the Courier company will again
>>>>return the goods without delivering at the above address.
>>>>
>>>>Please revert me and check your C/N copy what you have mentioned there ?
>>>>
>>>>
>>>>Regards
>>>>Gopal Bhattacharya
>>>>
>>>>On Wed, 17 Jun 2009 13:05:29 +0530 wrote
>>>>>Dear All
>>>>>
>>>>>
>>>>>
>>>>>Delivery address is
>>>>>
>>>>>
>>>>>
>>>>>GOPAL BHATTACHARYYA
>>>>>C/O QUAKER CHEMICAL INDIA LTD
>>>>>7B, PRETORIA STREET, 2ND FLOOR (ALOM HOUSE)
>>>>>OPP-ICICI MILLENNIUM BUILDING, AJC BOSE ROAD
>>>>>KOLKATA-743123
>>>>>WEST BENGAL
>>>>>[protected], [protected]
>>>>>
>>>>>
>>>>>
>>>>>DOD June 16, 09
>>>>>
>>>>>
>>>>>
>>>>>Thanks & Regards
>>>>>
>>>>>Reetie
>>>>>
>>>>>
>>>>>
>>>>>From: Bhattacharya G [mailto:[protected]@rediffmail.com]
>>>>>Sent: Wednesday, June 17, 2009 12:30 PM
>>>>>To: [protected]@innovativemail.in
>>>>>Cc: [protected]@hp.com; amit.[protected]@hp.com
>>>>>Subject: Re: RE: RE: FW: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>Dear Sir,
>>>>>Just recd an SMS in my mobile [protected], that you have despatched the gift
>>>>>material vide Overnite express, Docket no[protected].
>>>>>
>>>>>BUT I DON't KNOW On which Address you have despatched the same, as I had
>>>>>already given yout the alternate address along with the registered address.
>>>>>
>>>>>Secondly you did not mentioned the date of the dispatch.
>>>>>
>>>>>Please let me know the above asap.
>>>>>
>>>>>IF YOU DO HAVE PROBLEM IN MAKING CALLS, PLEASE PROVIDE ME YOUR DIRECT NO.
>>>>>
>>>>>Thanking You
>>>>>Regards
>>>>>Gopal Bhattacharya
>>>>>(M) [protected]
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>On Thu, 11 Jun 2009 17:41:39 +0530 wrote
>>>>>>Dear Sir
>>>>>>
>>>>>>
>>>>>>
>>>>>>For your very kind information this was the latest mail I sent you, I do
>>>>>not
>>>>>>know for what reasons you sent the previous mail
>>>>>>
>>>>>>But I think the trail mail is self explanatory and not RIDICULOUS
>>>>>>
>>>>>>
>>>>>>
>>>>>>Thanks
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>From: Innovative Incentives, RE1 [mailto:[protected]@innovativemail.in]
>>>>>>Sent: Thursday, June 11, 2009 3:56 PM
>>>>>>To: 'Bhattacharya G'; '[protected]@hp.com'
>>>>>>Cc: 'amit.[protected]@hp.com'
>>>>>>Subject: RE: RE: FW: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>>>
>>>>>>
>>>>>>
>>>>>>Dear Sir
>>>>>>
>>>>>>
>>>>>>
>>>>>>Gift will be dispatched with in 7 to 10 days time when ever it will be
>>>>>>dispatched you will get the dispatch details at your registered email id
>>>>>>i.e. [protected]@rediffmail.com
>>>>>>
>>>>>>
>>>>>>
>>>>>>Regards
>>>>>>
>>>>>>
>>>>>>
>>>>>>From: Bhattacharya G [mailto:[protected]@rediffmail.com]
>>>>>>Sent: Thursday, June 11, 2009 12:04 PM
>>>>>>To: [protected]@hp.com
>>>>>>Cc: [protected]@innovativemail.in; [protected]@rediffmail.com;
>>>>>>amit.[protected]@hp.com
>>>>>>Subject: Re: RE: FW: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>>>
>>>>>>
>>>>>>
>>>>>>Dear Sirs/ Madam
>>>>>>
>>>>>>Re :your mail of 10.6.2009, It is an request to you, to let me
>>>>>>have an intimation over my mobile [protected] or thru email about the
>>>>>>dispatch schedule, as I will be at my office and will not be able to check
>>>>>>the details of your gift items as referred by you below:
>>>>>>YOU ARE REQUESTED TO DISPATCH THE GIFT AT MY OFFICE ADDRESS ALREADY GIVEN
>>>>>TO
>>>>>>YOU, IF THERE IS NO PROBLEM AT YOUR END.
>>>>>>
>>>>>>>..." Kindly be advised that before signing the delivery receipt an on
>>>>>>Receipt of the gift from Courier, please open the packaging and check the
>>>>>>contents for quantity as it would have been mentioned at the time of
>>>>>>registration.
>>>>>>
>>>>>>>In case there are any discrepancies, please do make a note of same on the
>>>>>>delivery receipt, and send us a mail using send us a mail button on the
>>>>>home
>>>>>>page of our redemptions support portal,
>>>>>>www.hpredemptions.innovativesupport.in
>>>>>>>
>>>>>>>In absence of any note on the delivery receipt, representations shall not
>>>>>>be accepted in this regard.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>With Warm Regards
>>>>>>>
>>>>>>>Innovative Support
>>>>>>>
>>>>>>>Ticket Details
>>>>>>
>>>>>>On Wed, 10 Jun 2009 11:51:30 +0530 wrote
>>>>>>>Hi Reeti,
>>>>>>>
>>>>>>>Pls note the address where the gift has to be dispatched
>>>>>>>
>>>>>>>Rdgs
>>>>>>>Arnab
>>>>>>>
>>>>>>>From: Bhattacharya G [mailto:[protected]@rediffmail.com]
>>>>>>>Sent: Wednesday, June 10, 2009 11:46 AM
>>>>>>>To: Thakur, Arnab
>>>>>>>Cc: [protected]@innovativemail.in
>>>>>>>Subject: Re: FW: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>>>>
>>>>>>>Dear Mr Thakur,
>>>>>>>
>>>>>>>As required by you, please find below my Registered Address as per below
>>>>>:
>>>>>>>
>>>>>>>GOPAL BHATTACHARYA
>>>>>>>S/O LATE SIBAPADO BHATTACHARYYA
>>>>>>>12, JOYRAM NAYA BHUSON LANE, BHATPARA
>>>>>>>PO BHATPARA, DT- 24 PGS(N),
>>>>>>>PIN-743123 (WEST BENGAL)
>>>>>>>
>>>>>>>IF YOU FIND IT DIFFICULT TO DELIVER THE GOODS AT MY ABOVE RESIDENTIAL
>>>>>>ADDRESS, YOU CAN SEND THE SAME TO MY OFFICE ADDRESS AS PER BELOW :
>>>>>>>
>>>>>>>GOPAL BHATTACHARYYA
>>>>>>>C/O QUAKER CHEMICAL INDIA LTD
>>>>>>>7B, PRETORIA STREET, 2nd FLOOR (ALOM HOUSE)
>>>>>>>KOLKATA - 700 071 (WEST BENGAL)
>>>>>>>
>>>>>>>LAND MARK :(NTPC LTD OFFICE is also in the same BUILDING.)
>>>>>>>OPPOSITE :ICICI MILLENNIUM BUILDING -
>>>>>>>AJC BOSE ROAD -KOLKATA.
>>>>>>>
>>>>>>>BUT BEFORE THAT PLEASE CONFIRM ME OVER MY MOBLIE ON WHICH ADDRESS YOU
>>>>>WOULD
>>>>>>LIKE TO DISPATCH THE GIFT.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>On Tue, 09 Jun 2009 14:55:49 +0530 wrote
>>>>>>>>Dear Sir,
>>>>>>>>
>>>>>>>>Pls provide your complete postal address for us to dispatch the gifts
>>>>>asap
>>>>>>>>
>>>>>>>>Rdgs
>>>>>>>>Arnab
>>>>>>>>
>>>>>>>>From: Innovative Incentives, RE1 [mailto:[protected]@innovativemail.in]
>>>>>>>>Sent: Tuesday, June 09, 2009 12:30 PM
>>>>>>>>To: Mukhopadhyay, Amit
>>>>>>>>Cc: Arora, Anurag; Rathod, Anant D; Mishra, Samit; Thakur, Arnab
>>>>>>>>Subject: RE: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>>>>>
>>>>>>>>Dear Sir
>>>>>>>>
>>>>>>>>Registered address is incomplete, kindly provide the complete /
>>>>>alternate
>>>>>>address to dispatch the gift
>>>>>>>>Gift will be dispatched at the very same day
>>>>>>>>
>>>>>>>>Regards
>>>>>>>>
>>>>>>>>
>>>>>>>>From: Mukhopadhyay, Amit [mailto:amit.[protected]@hp.com]
>>>>>>>>Sent: Tuesday, June 09, 2009 11:43 AM
>>>>>>>>To: Innovative Incentives, RE1
>>>>>>>>Cc: Arora, Anurag; Rathod, Anant D; Mishra, Samit; Thakur, Arnab
>>>>>>>>Subject: FW: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>>>>>
>>>>>>>>Hi Reeti,
>>>>>>>>
>>>>>>>>Pls let me know the status of the case sos,
>>>>>>>>
>>>>>>>>Regards
>>>>>>>>Amit Mukhopadhyay
>>>>>>>>Regional Manager
>>>>>>>>Imaging and Printing Group
>>>>>>>>HP India Sales (P) Limited.
>>>>>>>>"Vikas Building"
>>>>>>>>Ground & 3rd Floor.
>>>>>>>>1, Dr.U.N.Bramhachari Street.
>>>>>>>>Kolkata-700016, West Bengal, India
>>>>>>>>Phone: +[protected]
>>>>>>>>Fax: +[protected]
>>>>>>>>Mobile:[protected]
>>>>>>>>
>>>>>>>>From: Thakur, Arnab
>>>>>>>>Sent: Tuesday, June 09, 2009 11:40 AM
>>>>>>>>To: Mukhopadhyay, Amit; Arora, Anurag
>>>>>>>>Subject: FW: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>>>>>
>>>>>>>>Pls approve as priority
>>>>>>>>
>>>>>>>>From: Bhattacharya G [mailto:[protected]@rediffmail.com]
>>>>>>>>Sent: Thursday, June 04, 2009 11:48 AM
>>>>>>>>To: Thakur, Arnab
>>>>>>>>Cc: innovative.[protected]@gmail.com; Mishra, Samit;
>>>>>>[protected]@rediffmail.com
>>>>>>>>Subject: Re: RE: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>>>>>
>>>>>>>>Dear Mr Thakur,
>>>>>>>>
>>>>>>>>Please go thru thebelow mail recd fromthe custoemr Support,
>>>>>>>>after approval dt 13.4.2009, already 7 weeeks past, till
>>>>>>>>I could not recd any responsess from them, would please
>>>>>>>>kind enough to let me know the status of the redeemption?
>>>>>>>>
>>>>>>>>I have made so many communications but it seems that HP
>>>>>>>>Customer suport does not think it is necessery to pay heed to
>>>>>>>>the existing customer, I don't know if I face any problem with the
>>>>>>>>Computer, I have purchased, what sort of support I will get from
>>>>>>>>them, though at the time of purchase it was written for 3 years onsite
>>>>>>warranty. Please let me know or advise me if I should
>>>>>>>>proceed for the necessery steps in the course of law which is applicable.
>>>>>>>>
>>>>>>>>
>>>>>>>>Regards
>>>>>>>>Gopal Bhattacharya
>>>>>>>>(M) [protected]
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>Dear Sir /Madam,
>>>>>>>>
>>>>>>>>Your claim has been approved on 13 april Vide file number 95999 .It takes
>>>>>>a minimum of 8 weeks from the date of approval of your claim to dispatch
>>>>>>your gift, however this may sometimes increase for reasons and
>>>>>>circumstances which are beyond our control .
>>>>>>>>
>>>>>>>>Also, please note that depending upon your locations and the type of
>>>>>gift
>>>>>>, the transit time may take up to 10 days .
>>>>>>>>
>>>>>>>>Kindly be advised that before signing the delivery receipt an on Receipt
>>>>>>of the gift from Courier, please open the packaging and check the contents
>>>>>>for quantity as it would have been mentioned at the time of registration.
>>>>>>>>
>>>>>>>>In case there are any discrepancies, please do make a note of same on the
>>>>>>delivery receipt, and send us a mail using send us a mail button on the
>>>>>home
>>>>>>page of our redemptions support portal,
>>>>>>www.hpredemptions.innovativesupport.in
>>>>>>>>
>>>>>>>>In absence of any note on the delivery receipt, representations shall not
>>>>>>be accepted in this regard.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>With Warm Regards
>>>>>>>>
>>>>>>>>Innovative Support
>>>>>>>>
>>>>>>>>Ticket Details
>>>>>>>>===================
>>>>>>>>Ticket ID: DXB-181311
>>>>>>>>Department: HP Redemption Support
>>>>>>>>Priority: High
>>>>>>>>Status: On Hold
>>>>>>>>
>>>>>>>>On Mon, 06 Apr 2009 13:08:52 +0530 wrote
>>>>>>>>>
>>>>>>>>>Hi Gunjan,
>>>>>>>>>
>>>>>>>>>Can you pls update status
>>>>>>>>>
>>>>>>>>>Rdgs
>>>>>>>>>Arnab
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>________________________________
>>>>>>>>>From: Bhattacharya G [mailto:[protected]@rediffmail.com]
>>>>>>>>>Sent: Friday, March 27, 2009 2:32 PM
>>>>>>>>>To: Thakur, Arnab
>>>>>>>>>Subject: Redemption Code is: - ( E9JDQU8ZOQ )
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>Dear Sir,
>>&g
Dear Sir,
Keeping in good faith, we have sent a Demand Draft No. 036149 dated 8th April, 2009 on Bank of India, Adityapur, Jamshedpur Branch in favour of Innovative Incentives & Events Pvt Ltd, Chandigarh, on 8th April, 2009 but till date neithter the Printer has been sent to us nor any reply has been given, as a result, we facing a cricitical problem sir.
Therefore, keeping in view of above, fact, we earnestly once again requesting your goodself sir kinldy look into this matter seriously and send us Printer as early as possible Sir,
Thanking you,
Yours faithfully
D. Mukherjee
Flat No.3, Block No.1
Basera Apartment, Sonari
Jamshedpur-831 011
Phone No.[protected]
Mobile No. [protected]
Keeping in good faith, we have sent a Demand Draft No. 036149 dated 8th April, 2009 on Bank of India, Adityapur, Jamshedpur Branch in favour of Innovative Incentives & Events Pvt Ltd, Chandigarh, on 8th April, 2009 but till date neithter the Printer has been sent to us nor any reply has been given, as a result, we facing a cricitical problem sir.
Therefore, keeping in view of above, fact, we earnestly once again requesting your goodself sir kinldy look into this matter seriously and send us Printer as early as possible Sir,
Thanking you,
Yours faithfully
D. Mukherjee
Flat No.3, Block No.1
Basera Apartment, Sonari
Jamshedpur-831 011
Phone No.[protected]
Mobile No. [protected]
Dear Sir,
I have purchased my hp product on[protected], but till date i have not received the gift told by them as offer a printer and ups. But I have send the required dd on[protected].
please look into this matter sir.
DEBJIT MUKHOPADHYAY
BURNPUR
WEST BENGAL
I have purchased my hp product on[protected], but till date i have not received the gift told by them as offer a printer and ups. But I have send the required dd on[protected].
please look into this matter sir.
DEBJIT MUKHOPADHYAY
BURNPUR
WEST BENGAL
Model Name.:HP COMPAQ
Model No: dc 5850
Serial No.: INA91502QZ
Product No.: AJ456AV
Problem: when we scan photo "show Bulrred Image" in photoshop
Taken Action : show the problem on all model in Pudhari
reinstall photoshop, display driver, instaii dot net framewok 2.0
when this image open another compuer it is seen ok
Pls give me solucatiom
Thanking you
Model No: dc 5850
Serial No.: INA91502QZ
Product No.: AJ456AV
Problem: when we scan photo "show Bulrred Image" in photoshop
Taken Action : show the problem on all model in Pudhari
reinstall photoshop, display driver, instaii dot net framewok 2.0
when this image open another compuer it is seen ok
Pls give me solucatiom
Thanking you
To
The Scheme Coordinator,
Presario Promo Offer
c/o Innovative Incetives,
Chandigarh
Sub:- Regarding Free Gift Option-3( HP-Printer and HP UPS)
Sir/Madam
I have received HP F4288 Printer on dated 10.07.2009 but you have not send the UPS.As I redemed for option No. 3 ( HP-Printer and HP UPS). Please send me UPS immediately as I can use the desktop properly.
Redemption Code: RVX6C8Z97Z
File No. 67783
With Regards,
Suresh Chandra Durgapal
C-11, Phase-II,
Radio Colony, All India Radio,
ALMORA-263601,
(Uttarakhand)
Mobile No. [protected]
Phone No.[protected]
E-Mail: [protected]@gmail.com
The Scheme Coordinator,
Presario Promo Offer
c/o Innovative Incetives,
Chandigarh
Sub:- Regarding Free Gift Option-3( HP-Printer and HP UPS)
Sir/Madam
I have received HP F4288 Printer on dated 10.07.2009 but you have not send the UPS.As I redemed for option No. 3 ( HP-Printer and HP UPS). Please send me UPS immediately as I can use the desktop properly.
Redemption Code: RVX6C8Z97Z
File No. 67783
With Regards,
Suresh Chandra Durgapal
C-11, Phase-II,
Radio Colony, All India Radio,
ALMORA-263601,
(Uttarakhand)
Mobile No. [protected]
Phone No.[protected]
E-Mail: [protected]@gmail.com
DEAR SIR / MAM
PLEASE INFORM ME ABOUT MY HP FREE GIFT, WHO REDEMPTIO CODE IS J1E1950Y6C
THANKS
VIKASH KUMAR
[protected]
[protected]
PLEASE INFORM ME ABOUT MY HP FREE GIFT, WHO REDEMPTIO CODE IS J1E1950Y6C
THANKS
VIKASH KUMAR
[protected]
[protected]
Dear sir,
We have purchased hp products as per offer given by the company. As per terms/condition we have registered for redemption code -DXBDRZXNZU on dated 27/02/2009.
I have purchased a COMPAQ 3630 HP, that purchasing was with a scheme free Hp all in one printer+ hp 600va UPS .I attached all supporting papers + an amount of Rs 999/- as required by at par Draft no.489571 bank Syndicate Agra.
but till date neithter the Printer+UPS has been sent to us nor any reply has been given, as a result, we facing a cricitical problem sir.
Therefore, keeping in view of above, fact, we earnestly once again requesting your goodself sir kinldy look into this matter seriously and send us Printer +UPS as early as possible Sir,
..
Regards
Manoj Gangwar
Ph[protected]
M-[protected]
Address -Manoj Gangwar, C/o Naveen Gangwar
Gangwar & Sons, Infront of Durga Cinema, By Pass Road, Kaimganj, Distt-Farrukhabad(U.P.)
We have purchased hp products as per offer given by the company. As per terms/condition we have registered for redemption code -DXBDRZXNZU on dated 27/02/2009.
I have purchased a COMPAQ 3630 HP, that purchasing was with a scheme free Hp all in one printer+ hp 600va UPS .I attached all supporting papers + an amount of Rs 999/- as required by at par Draft no.489571 bank Syndicate Agra.
but till date neithter the Printer+UPS has been sent to us nor any reply has been given, as a result, we facing a cricitical problem sir.
Therefore, keeping in view of above, fact, we earnestly once again requesting your goodself sir kinldy look into this matter seriously and send us Printer +UPS as early as possible Sir,
..
Regards
Manoj Gangwar
Ph[protected]
M-[protected]
Address -Manoj Gangwar, C/o Naveen Gangwar
Gangwar & Sons, Infront of Durga Cinema, By Pass Road, Kaimganj, Distt-Farrukhabad(U.P.)
Dear sir.
i have purchased a COMPAQ 3640IL HP from your authorised dealer in Ayyappankavu, Ernakulam, kerala..that purchasing was is with a scheme free Hp all in one printer+ hp 600va UPS
I send a document to your office on 28.01.2009 & our claim approved on 13 april Vide file number 68484 but till now i didnt recieved Hp all in one printer.
Still we are waiting for those offer for more than SEVEN MONTS,
now i realise weather we, have made an purchase to an improper company. that dosent show intrest on us.
so pls do as soon as possible in the faver of me.
thanks,
Baskar
i have purchased a COMPAQ 3640IL HP from your authorised dealer in Ayyappankavu, Ernakulam, kerala..that purchasing was is with a scheme free Hp all in one printer+ hp 600va UPS
I send a document to your office on 28.01.2009 & our claim approved on 13 april Vide file number 68484 but till now i didnt recieved Hp all in one printer.
Still we are waiting for those offer for more than SEVEN MONTS,
now i realise weather we, have made an purchase to an improper company. that dosent show intrest on us.
so pls do as soon as possible in the faver of me.
thanks,
Baskar
Dear Sir, i have purchased a COMPAQ AQ3630 HP from your authorised dealer Ideal Computer Center in Golden Palace, Opp, PGVCL, G.K. general hospital road, Bhuj-Kutch, Gujrat-[protected] that purchasing waswith a scheme free HP all in one printer+hp600va UPS. I send the document to your office through your authorised dealer on 30-01-09 &our claim approved my vide file no-INA85201KS but till now ididnt recieved Hp all in one printer. Still i am waiting for those for more than SIX MONTHS. This is not the correct way to deal a consumer. So pls take action as soon as possible in faver of me. thanks, Ramgopal Ph no-[protected]
for HP Pavilion NOW OR NEVER Desktop Offer we have paid Rs.1499 through DD No.046187 but received only UPS, through docker no.[protected].We have send e-mail in tnis regard a week ago but did not get any answer yet.Why the customer is being harassed by such a reputed company?How long to wait for all in one printer(F4288) as promised by the company?The concerned authorities please take note and answer.
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HP desktops — not in working condition presently
1.Refer to suuply order B/79627/PMO HIS/DGMS(army)/ICT FA/PC/LI dated 22 june 2007.2.Three CPU`s out of five in that supply order are presently not working.
3.kindly take a necessary action as soon as possible.