Comments
Dear Sir
I took membership for Car on Road Breakdown from Speed Car Helpline.
Today on 25th Feb ,I had a need to avail their services as my Car got punchured.
Below are the sequence of incidents
(1) Called them first at 8.15 AM after trying hard their numbers[protected],emergency number(which is never picked )[protected]
(2) The Complain Number given is : 31742
(3) It has been over 4 hours that my complain is not attended however the claim is within one hour.
(4) I have been keep on calling them however after many trials someone is reacheble.
The person will again take all the details and tells to call back however it never happens
(5) Their markeing executive Miss Aashi (Mob Number : [protected]) picked my phone once and promise to send the mechanic at site by 12.00 PM but it didn't happen.I tried her calling many times after that but she is not picking up the phone
I feel I have been cheated badly by giving false promises for the services.
Please look into the matter
I took membership for Car on Road Breakdown from Speed Car Helpline.
Today on 25th Feb ,I had a need to avail their services as my Car got punchured.
Below are the sequence of incidents
(1) Called them first at 8.15 AM after trying hard their numbers[protected],emergency number(which is never picked )[protected]
(2) The Complain Number given is : 31742
(3) It has been over 4 hours that my complain is not attended however the claim is within one hour.
(4) I have been keep on calling them however after many trials someone is reacheble.
The person will again take all the details and tells to call back however it never happens
(5) Their markeing executive Miss Aashi (Mob Number : [protected]) picked my phone once and promise to send the mechanic at site by 12.00 PM but it didn't happen.I tried her calling many times after that but she is not picking up the phone
I feel I have been cheated badly by giving false promises for the services.
Please look into the matter
Regards,
Marghoob Suleman