[Resolved] Standard Chartered Bank — Defaulters List | |
My name is Naveen H, I am from Bangalore. I had a Credit Card from Standard Chartered Bank in the year[protected]. As all of you know that SCB provides Insta Buys in its Card, I had bought a Cell phone and I was also making installment payments in that regard along with my Credit Card payments. Everytime I used to make payments thro' cheque I had to call up Customer care that X amount is towards to Credit Card and Y amount is for Insta Buys, since there was no separate payment for Insta Buys. Later after 7 months I started getting calls that I have not made payments to Insta Buys account at all. I tried to convince and tell them that I had made the payment but they were reluctant to oblige, so I stopped making payments to SCB account. After an year or so in 2005 Jan, they celled up and said we are ready to "Settle The Account" if you can make a payment of 16948/- and I made the payment, they issues a Letter stating as Settlement of Account and the SCB dues are Zero. By Jan 2005, the moment they have given a Settlement option they have also put my Name into Defaulters List without intimation. I got to know this only when I applied for a Personal with HDFC Bank and they were kind enough to reveal this matter of saying my name existed in CIBIL or Satyam Negative List with the Card No. The loan didn't get through. Later I approached SCB and started speaking to one person who was Team Lead or Supervisor in this regard, after 6 months of talking he said if my name is to be removed I had to make a payment of 6128/- and also sent me a Email in this regard. So in Feb'2008 I made the payment and they sent me a Letter which says that my name no longer exists in Defaulters List. But today when I have again applied for Personal Loan which I wanted in 2007, my name is still reflecting in Negative List and they have not kept their promise. I have made around 10-15 calls and the person whom I was interacting is not there. I have been upset a lot because of this. Please take serious action against these people. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 6 Comments | |
Comments
Hi
I had a SCB credit card from December 2007 which free life time credit card. I have not used this card a single time but they have charged a R.S 250 after the next bill cycle. Though SCB not communicated to me by any communication media like(E-mail, postal, even by a single phone call). The amount got incremented to R.S 3000 and for this they enterd my name to the Defaulder list (CIBIL or Satyam) with any prior notice or information which is tossing up my creditability since 2008 auguest even though there was no communication from bank. When i applied for the personnal loan from HDFC bank the bank is kind enough they informed me about the CIBIL of Satyam.
I have called the bank on 7th of November 2008 regarding this issue and on the same day they told it is a fault from the bank side and they will reveresed back the charges. After a no of calls to the bank around 50 times they have reveresed back the charges and they told they will remove the name from (CIBIL or Satyam).
After all got the confirmation via email from SCB saying your card having nil outstanding and your name will be delete from the SATYAM of CIBIL. After that also i called several times whether they have deleted my name or not and even they cofirmed it has been deleted on 3rd december 2008. But still they have not deleted yet. This is really frustrating making the relationship with Standard Charted Bank. If Bank will not take care these issue i am sure after some days SCB will here the same problem from every customer
I had a SCB credit card from December 2007 which free life time credit card. I have not used this card a single time but they have charged a R.S 250 after the next bill cycle. Though SCB not communicated to me by any communication media like(E-mail, postal, even by a single phone call). The amount got incremented to R.S 3000 and for this they enterd my name to the Defaulder list (CIBIL or Satyam) with any prior notice or information which is tossing up my creditability since 2008 auguest even though there was no communication from bank. When i applied for the personnal loan from HDFC bank the bank is kind enough they informed me about the CIBIL of Satyam.
I have called the bank on 7th of November 2008 regarding this issue and on the same day they told it is a fault from the bank side and they will reveresed back the charges. After a no of calls to the bank around 50 times they have reveresed back the charges and they told they will remove the name from (CIBIL or Satyam).
After all got the confirmation via email from SCB saying your card having nil outstanding and your name will be delete from the SATYAM of CIBIL. After that also i called several times whether they have deleted my name or not and even they cofirmed it has been deleted on 3rd december 2008. But still they have not deleted yet. This is really frustrating making the relationship with Standard Charted Bank. If Bank will not take care these issue i am sure after some days SCB will here the same problem from every customer
It has been a practice for SCB to levy unlawful charges and make the acount irregular if the same are not paid. I am also a victim of such arbitrary and unilateral decision of SCB. My name has been put on the CIBIL as a result of which I am unable to avail loan from any bank. We need to put up cases against such bank which does business by adopting these types of tactful unlawful means.
CS Chinmoy
[protected]
CS Chinmoy
[protected]
Please note my changed cell phone no. [protected]
I completely agree with what is being said on this page.
My Standard Chartered card was misused to the tune of Rs 60, 000 and despite providing all proofs of my innocence, I was harassed by the company. There was no mobile alert, nothing whatsoever to tell me of the abnormal transactions on my card. Like so many banks, SC is more than willing to give you the card, but offer no protection against its misuse.
I have a Citibank credit card which I have been using for so many years without any defaults. I am the last person on this planet to keep a credit history. The bank treated me like a petty criminal, and paid no heed to any of my woes.
After going through this thread, I realize that even if I try to clear my name the chances of that happening are very bleak.
If there is someone from Standard Chartered here who is genuninely interested in listening to grievances, please email me at [protected]@gmail.com.
My Standard Chartered card was misused to the tune of Rs 60, 000 and despite providing all proofs of my innocence, I was harassed by the company. There was no mobile alert, nothing whatsoever to tell me of the abnormal transactions on my card. Like so many banks, SC is more than willing to give you the card, but offer no protection against its misuse.
I have a Citibank credit card which I have been using for so many years without any defaults. I am the last person on this planet to keep a credit history. The bank treated me like a petty criminal, and paid no heed to any of my woes.
After going through this thread, I realize that even if I try to clear my name the chances of that happening are very bleak.
If there is someone from Standard Chartered here who is genuninely interested in listening to grievances, please email me at [protected]@gmail.com.
directly go to customer care head office of SCB bank and start yelling their ... they will remove outstanding from ur account... it is BRIGADE TOWERS NEXT TO ITPL WHITEFIELD BANGALORE.
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+91 11 3940 4444
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19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
I am not able to avail any credit card or credit facilities from other banks as my name was amonng the defaulter's list.
Please help me out what to do next in this matter
Give me a line of action to take up further proceedings.