[Resolved]  Standard Chartered Bank — Charged unnecessary on Manhattan credit card

SCB CREDIT CARD — Unnecessary Charges

Would like to inform you that despite my several request to your customer service department (through telephone) I am not getting monthly statement for my above mentioned credit card. It was informed to your customer service desk that I need this statement every month on time to make the payment on time but it seems that your office is not interested in sending the statement to me because they are more interested in charging late penalty and interest on outstanding amount. Several times I informed you that I will not pay any late penalty or interest on the outstanding amount for no fault of mine. So please delete all late penalty charges and interest amount from the bill and send me final bill to make the payment.



Also please issue suitable instruction to your concerned department that they should send me the statement every month without fail so that payment is released on time. I would also like to inform you that I made the payment of approximate amount every month. So I fail to understand why you are putting late penalty and interest on the bill to unnecessarily harass me. Kindly look into this and waive off all late penalty and interest.

Standard Chartered Credit Cards — Unnecessary Late Payment Charges

StanChart Bank Card is the WORST Card Service Your can ever get. These People there are just thieves.

I Have a Statement which shows that despite receiving the Payment 1 Day Before the Due Date, I was Charged Late Payment Charges. Which was reversed. Even if I Drop A Cheque 5days in advance, day do charge late payment charges.

Kindly note: Behind The Bill There are terms and conditions. Which says ' we encourage you to drop the cheque atleast 3days in advance. HOWEVER THE CHEQUE CAN BE DATED OF THE DUE DATE'

I Seriously fell RBI shud take a serious note of this and give them a warning or take some serious action against them.

WARNING ! STAN CHART S*CK* !

credit care — adding of unnecessary charges

FROM: - HIREN BIPIN SHAH
A/21, RASHMI SOCIETY,
KARELIBAUG,
VADODARA 390018.
GUJARAT STATE.
DATE: 12/08/2009.
TO,
CONSENT OFFICER-IN-CHARGE,
ABN AMRO CREDIT CARD DEPT.

Dear Sir/Madam,

Sub.: Mental & Physical Harassment in Adding Unnecessary Charges from your end.
Ref.: AAB CARD NO. [protected]

I was shock on received of a SMS from your end regarding the bill of Rs. 6401.93 with due dated 10/08/2009. It seems that it has been practice from your end to add by hook or crook any amount to the customer. Let me put some facts for your knowledge.

On statement dated 10/06/2009, it was addition of Rs. 2500 as upgrade fee debit dated 30may2009 with service tax incl. education cess of Rs. 257.50. So total amount is Rs. 2757.50. Than on received of your statement, I had call to your customer care department on 18/06/2009 at 7.40 a.m. and talk to Rohan. He had given an assurance that your charges will be reverse.

On statement dated 10/07/2009, it was again addition of Rs. 5000 as MMT MONEY SAVER FEE with service tax incl. education cess of Rs. 265.98. So total amount is Rs. 5265.98. Then again on received of your statement, I had call to your customer care department on 28/07/2009 at 10.50 a.m. and talk with shweta. She had given transfer to other department and talk with Jay. The person was not ready to understand the facts that I had not said to any promotion department with using any of the scheme which is liable to pay any charges. After long discuss he told me that I will put the request and given assurance that your charges will be reverse.

But it seems that the charges have been not reverse and also been added unnecessary penalty or interest. Many of people had told me that ABN AMRO had a practice of cheating by way of adding unnecessary charges, so I had stop using after 13may2009.

So I request you to kindly reverse the charges and want an explanation from your end to stop giving mental harassment.

Waiting for your earliest reply.

Thanking you,

Yours truly,

Hiren Shah

manhattan card scb — credit card reactivated

dear sir


this is my credit card details : sathishkumar s manhattan card no [protected]

I was credit card last 5 years i have but still am not using 24 month resation iam in out of station my credit card at my home still not use i came to chennai use the card but card is deactive pls active the card useful for me pls kindly active my card.check my repayment schedule



regards

card member
sathishkumar s
[protected]
mail id: [protected]@gmail.com,[protected]@gmail.com

being a standard chartered bank credit card holder since 7-8 years, i never failed to pay with in due date. and one payment i did not pay with in due date as i did not get the statement when i saw the portal and they charged me almost Rs 1200 + charges then i contacted customer care for waive off the amount considering the association, then they assured me and asked me to pay the remaining amount and i paid but when it comes to next bill i was surprised o see the other late payment and A3 A4 charges and the again i contacted the customer care many times abut they did not listen properly and say the same thing those are valid charges.

for rs 8000+ they almost charged me Rs 12000+ in a month time

i am not going to pay the rest of the amount except which i am supposed to pay, and i paid the amount.
i have one load account on that card and i was doing separate payments for both accounts and they send separate bills for both accounts. they simply transferred some amount to main card account where i did not even do single transaction and they them selves transferred and some amount to loan account from that main account and started charging late payment A3, A4 charges etc.

completely un ethical and worst customer care ever seen in my life.