Standard Chartered Bank Complaints & Reviews

Hi All

I got a call from SC bank 1 week back telling me that a fraud transaction of 10000 rupees on card happened from france a night before.Though the guy over the phone said i wont have to pay up the amount and they have blocked my card immediately. I told him i did not get any sms about the transaction either.
However 2 things bothering me are:

1:The helpdesk lady said they have not received any merchant...

I, Rahul Jain, was a credit card with Standard Chartered Bank. I had cancelled the credit card and at the time of cancellation the card had a credit balance of Rs. 4,544.57. After repeated request for months, the credit balance was processed and a cheque/ demand draft was sent to me.

The cheque/ demand draft was collected by my office security but they misplaced the courier and it is still not traceable. Therefore, because...

Kindly note that I was using your credit card no mentioned above in subject line. Please note that this card was fraudulently used by someone else on 21 Oct 2011 in the night time. Early morning of 22nd Oct 2011 when I checked the SMS, I immediately informed to bank and got the card blocked and also raised the dispute form to your head office.
But in this case nobody from your side was ready to hear me and told that I have to pay the...

Dear All,

This is Ashish Singh From Lucknow. I got similar kind of fraud transaction with my SC credit card. In One (06th Dec'12) month back one Friday late night 12 pm i got 10 sms's that somebody did online transaction on my behalf in $ (~30K in RS) 10 times. I called up bank immediately and asked them to stop my card and even block payments. They said it will take 48 hours to claim from merchant. after that they...

Hi,

I received SMS of the transaction on my Manhattan Stan Chart card for 62,233 Rs. dated 9 Jan 2013. I called the customer service immediately to report the transaction as fraud. Transaction is done in Bangalore and I'm in Pune. Customer service blocked the card and assured me that transaction will not appear on my card. She also placed the request for new card.

On 11th Jan, member from fraud detection...

Hi,
Standard Chartered credit cards are one of the worst cards anyone can get, i have purchased my mobile on EMI scheme and for no reason and without my consent they created seperate account for it and every time i m making payment against my card they are showing that account is unpaid and they are charging late fee and interest on it where my card has credit balance and this is happening when i have written them several mails and...

This is with reference to outstanding amount showing in my CIBIL report for credit card (account no [protected]) which I had in 2005 as free card without annual fees which has been closed same year.

In last 7 years SCB has not reported me that this credit card is still active neither sent me monthly/quarterly account statement where I can know any outstanding amount pending.

now am applying for loan where...

Dear Sir,

I have two SC Credit Card (Gold & Platinum). In Dec'12 Statement SC generate combined Bill amount Rs.13891.36 (for Gold Card Rs.12950.30 & Platinum Card Rs.941.06), payment due date is 26/12/12. But due to my mistake I paid online payment, both the amount dt.10/12 & 11/12 paid in Platinum Card. After opening online position I see that one card (Platinum) shows Cr balance & the other one (Gold...

Hi,
i am a new customer of standard charted credit card, having MANHATTAN platinum card(Card No-[protected]).
Bank have charged on me Interest of 4715 and 700 late payment fee, whereas delay was from bank in giving reply on my mails and without given a solution they closed my complaint([protected]).

1. got call from standard Charted bank to take insurance policy of royal sundram, i.e.16k premium, this...

This is to complain that recently i have recived your card statement which shows rs.1883.
there is some sort of mistake done by your company as i have not spent this amount. so i request you to call me urgently on my cell mb-[protected]

with regards
piyush a nagrecha...

मा. महोदय,
मै स्टैंडर्ड चार्टट बैंक का क्रेडीट कार्ड ग्राहक हूँ. पिछले पाँच महिने से कुछ कारणवश मै भुगतान करने में असमर्थ रहा. मगर जैसे ही बैक की तरफ से संपर्क हुवा मैने...

Hi,

I have done the complete payment of my credit card and surrendered the card enhancement pack as well as my credit card

Still amount of Rs.3401.09 is being levied on my Instabuys Classic Card #[protected]. This was the card enhancement pack which I have surrendered with all the dues clear.

My credit card number is: [protected]

When I have done the complete payment and...

There were fraud transactions on my standard chartered credit card for an amount of around rs. 15000 between 9:28pm and 9:33pm on 22 December. When I called up customer care they gave me reference number 546627 and asked to call in 2 days.. they also confirmed that these transactions are towards AIRTEL..

I request standard chartered team to wipe of this amount from amount outstanding.

nagesh verma
[protected]...

One of my credit card 9SCB Manhattan) is in dispute. When I last used it in 2006, the bank applied financial charge because of late payment by 1 day. I called up customer care and informed them to revert the charges that they agree. However, the charges was never reverted and therefore I asked the bank to close my account. Instead of closing the account, they keep billing me by rolling over the financial charges. Finally, they marked the...

I have a salary account in Standard Chartered Bank and applied for Manhattan Credit card at around beginning of 2011. I was using Standard Chartered Manhattan Credit Card for about one and a half year and was quite satisfied with the services till an interest charge of Rs. 2093.49 along with service tax of Rs. 258.76 was added on 25/10/2012.

In 2012 itself, according to my record I have made transactions of around Rs. 1,40,000...

Dear sir / Madam
I'm holding SC Inner Circle credit Card from past 2 months. On 23rd November I purchased a Micromax Tablet of rs 7249 + 99 = 7349 with 6 EMI offer. My CC Bill was generated on very next day i.e 24th November. In the card statement, the amount was not converted into EMI (Rs.1225 ) instead it was generated with total amount of
Rs.7349/- . While verifying with EZone, they told it was already...

Hi,

I have a Standard Chartered Credit card. I bought a mobile using this card on a EMI scheme. Although I payed the total bill amount of a particular month within the stipulated date, they charged an extra amount of more than 600 rupees quoting the reasons as Late Payment fee and Interest charges. When I lodged a complaint with them, they verified the transactions and promised me that whatever the extra amount leived on my...

I had a home loan from Standard Chartered Bank and from another bank against 2 different properties. I was encouraged by Stan C RM to foreclose loan through other bank, and take a top up from Stan C on existing loan/ property. i was never informed that this top up would entail a high 4% foreclosure charge. On Closing the loan after 2 years of availing the loan, I was informed that there would be 4.49% foreclosure charge, with the service...

Dear Sir,

I had *Titanium Super Value Card No. [protected]*. There is a two

fraud transaction in my credit card,
1- Dated : 27.10.2012 MCAFEE its original Amount is CAD 19.99 I.E. INR 1109.24*
2. dated : 28.10.2012 CHEAPANDGO - VIJAS INTE PALMA its original Amount EUR 379.88 INR 27,151.89

which I had already complaint to your customer care on *28.10.2012* in the...

Recently i received a mail from Standard Chartered Bank stating that now you can buy any Iphone in 12 equal monthly installments at zero percent interest and Zero Processing fees. As i was always wanting to buy one but couldn't afford it at one go. I thought of buying it through this scheme. So on 19th Nov i bought the Iphone 5 and even got a receipt from SCB bank stating that it was on 12 months EMI. I was very happy for my purchase...