[Resolved] Tata AIG General Insurance — TATA AIG General Insurance - did not settle claim | |
hi friends, Once when i called the customer care of HSBC credit card they told me about the TATA AIG health policy and my call was transferred to the TATA AIG and the executive explained me benefits of the policy, i did not want to buy but executive requested me too much for the policy so i agreed and bought the policy. Now listen how they are cheating customers, i falled ill and i was admitted in the hospital due to P. Vivax Malaria. I called the the TATA AIG customer care and registered for claim. They told me they will send the claim form and i need to attach the discharge card and doctor's report with the form to settle the claim. After 3-4 days instead of claim form i received a letter from TATA AIG that your claim can not be settled. I was shocked, i called up the customer care of TATA AIG and they told me it can not be settled because you did not exceeded 90 days, you are in short of around 15 days so your claim can not be settled. I told them to cancel my policy immediately. I dont know whether it is cancelled or not. So TATA AIG can not settle the claims, those people are interested only in taking money but they can not pay when time comes and they have different execuses when you register a claim. So please be aware of TATA AIG health policy and even all the products of TATA. They are cheating innocent customers. Faheem Baig TATA AIG Policy Number : BTHC[protected] Claim No. :[protected] Mob: [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
TATA AIG — Claim not settled
My previous certificate also shown I fall at Railway Station, but doctor wrongly mentioned there due to giddiness, as per telcon with you and you told me to submit the new certificate, as per my duties I don’t have time to go there, my problem I also told you and agree. Now I submit new certificate and you say cannot be considered, but why?Mr. Krishna Mallya, If you not considered as per your letter dated 16/09/2009, why should you say to submit a new certificate?
I already talk and you mails me also in this regards and now you tell me no change in our decision, what is your decision?
Thanking you,
Vijay Mahadik
As per my above complaint dated 17/02/2010, my policy no. HCP [protected] and claim no. 344192 submitted on month of August 2009 in this connection I have receive call from Mr Mallya (TATA-AIG) on 01/09/2009 towards non submission of certificate on 07/09/2009 I had submit certificate, in certificate shows fall at Thane Railway Station by giddiness, then Mr. Mallya say this is not a accident, this is sickness, he say please submit new certificate with fall at Thane Railway Station, as per my duties and doctor also out of station, I submit my new certificate on 07/01/2010,
In this connection of delay on 05/10/2009 I have talk with Mr. Prasad, with Ref.No. 7030154. On 30/12/2009 I got call from Mr. Mallya for submission of new certificate, and on 07/01/2010 I submit new certificate on why should you say to submit a new certificate. Now Mr. Mallya say I am not considered your new certificate, as per his letter dated 16/09/2009.
Now I mail to Mr. Mallya with customer-care of TATA AIG “they say this is by sickness” if the sickness, you confirm by your doctor and after treatment of your doctor and say this is by sickness, I will take back my claim.
Best Regards
Vijay Mahadik
In this connection of delay on 05/10/2009 I have talk with Mr. Prasad, with Ref.No. 7030154. On 30/12/2009 I got call from Mr. Mallya for submission of new certificate, and on 07/01/2010 I submit new certificate on why should you say to submit a new certificate. Now Mr. Mallya say I am not considered your new certificate, as per his letter dated 16/09/2009.
Now I mail to Mr. Mallya with customer-care of TATA AIG “they say this is by sickness” if the sickness, you confirm by your doctor and after treatment of your doctor and say this is by sickness, I will take back my claim.
Best Regards
Vijay Mahadik
TATA AIG GEN.INSURANCE — WHETHER POLICY LIVE OR NOT
Sir, Kindly let me know whether the above referred policy is in force or not. I understand that they have lapsed the policy two months back. This happened on account of one month statement was not sent and hence the delay in payment of instalment. But you have collected the two months premia and continue to collect the premium without verifying whether the policy so taken is alive or not. If it is lapsed, it is your responsibility to refund the premia collected so far. Hence please check up and do the needful. Expecting the reply from you early.K SURYA PRAKASH RAO
[protected]
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TATA AIG — Non Settlement of Claim
We had filed a claim no. 315108 with Tata AIG against our house insurance.All electronic gadgets in the house were covered against damage due to voltage fluctuation under that claim. Our BOSE Music System had got damaged due to a voltage fluctuation and the same was confirmed in writing by BOSE Corporation (a multinational company). A copy of the same was submitted to the insurance company alongwith a bill for the same. Despite which, the insurance company has been sleeping over the settlement and after repeated reminders they are delaying the process due to flimsy grounds. They want the defective parts for inspection from BOSE Corporation. However, BOSE confirms that they do not give the defective parts back to the consumer due to proprietary technology. Further they want a certificate from CESC to confirm that there was a voltage fluctuation on that day. However, BOSE has categorically confirmed that the damage was due to power fluctuation and hence it is irrelevant whether CESC confirms the same or not.
We have paid a sum of Rs. 18560/- to M/s. BOSE Corporation on 13th December,
2008 and despite submitting all relevant documents to the insurance company and their surveyor, they are not settling our claim.