[Resolved]  Tata Docomo — Balance Deduction

[protected] from this tata docomo number there are many prank calls and vulgar message are coming plz stop this i will be very thnkful of you..

My no. Is [protected].
My earlier balance was 35.79
Now it is reduced to 23.19.
Balance has been deducted for no reason.
Kindly see through it.

My docomo number is [protected].
Earlier balance was 35.79.
Now it has been reduced to 23.19.
Balance has been deducted for no reason.
Plz see through it.

Dear Mr. Saxena,

As per our discussion over call, please be inform that we have registered the complaint with the docket number ABAL[protected] and the same will be resolved soon.

Thanks and Regards,
Customer care,
Tata Docomo.

Hi Team,

I am facing issue in balance deduction from the two days. I have recharged 250 on 23/08/13. My main balance was around 200Rs on 26/08/13, it is deducted completely to zero. Then i rechareged 30 Rs then i called customer care the told i have used the data. They said to check me to send SMS DATA to 121. I dont see any related information of last data usage. After that my main balance was showing again zero. Then i again rechaged 30 then it was showing 40Rs. I am confused about the billing system of docom. There might be it is considering my last mont data pack and showing main balance. Please check with Docom team to resolve it leagaly.

Thanks,
Niranjan
[protected]

Sir/Madam,
My mobile [protected] Balance stilling every month.
There are no VAS and services activated. But service provider deduct as data usage. My handset is Nokia-1662.Customer care executive say me that after your double confirmation we activate this service.
I had delete SMS center no, Any SMS cannot send, then how they received confirmation. They are not refund my amount Rs.30/-.
Please check record for my confirmation and help to refund above amount.
Every month customer care executive refund amount and say we have close all service and next time no balance will deduct.
Every time I have facing this problem.
How may people are facing this problem and they are not taken action to service provider.

I had face this problem for amount Rs.25.34 on 01/08/2013 also.

Thanks
Yogesh Saxena

15.8rs was deducted from my balance on 5th Oct as below.

0 05-OCT-2013 03:22:54 PM 15.8 0 2GCALL

May I know the reason behind?

My name is suyog patil my cell number is [protected] on 11/10/3013 from my main balance 37Rs was deductet as i asked the customer care executive they told me that i access Gprs without having balance this is not true that i access net without having balance and care executive can't cooprate well and they disconnect the phone, so i request you that refund my balance immediately.

As i had balance of 2100rs in my prepaid account, every month i activate net pack. If there is no net pack i just use my email service for some emergency. As I am aware that without net pack my balance may get deduct. But this docomo people have deducted my 500rs and when I call customer service they ignore my calls saying its a net usage deduction. 500rs for using net is something I don't buy this words. Please check on this and help me.
[protected] is my contact number and the complaint from this number.

Tata DoCoMo — PAYMENT OF TATA PHONE BILL

dear sir,
today i made a bill payment for my TATAPHOTONE bill for my mobile no[protected] for RS281.amount has been debited from my account but response was transaction unsuccessful due error.pls advise if my TATAPHOTONE account will be credited to my account.

Hello sir, I am Rahul Piprade and my no. is [protected]
I have rechared it with 30 and 50 rs. And i have also activated the 11 rs 3g plan.but the balance is deducting from my main account and still the net is not working and it is showing insufficient funds while i have around 36 rs in my account.please help me sir as soon as possible.

hi i am using tata docomo GSM service. my number is [protected] i have mobile internet balance. today i found 106 rupees has been deducted from my balance for internet usage. when i check with the customer cars they are saying hidden charges by website and they are not providing the details of the website. please do the needful to get back my money.

since a week i am facing the problem of deduction from balance.i used to do special recharge of 72 and all the balance used to get deucted in one call which was only for less than a minute.Today i recharegd for 30 and whn i called it said u dont have enough balance.my no [protected]

my docomo number is [protected] I requested for internet plan active on 20/12/13 9:30am and compny actives on 21/12/13 9:46am I have recharged for internet and than actived and I lost my balance 15rs and 250 mb data r pls refund me

hi,

My number is [protected]. I had 30 Rs balance in 14/01/2013 morning and I made only 1 call of 5 minute duration and my balance is over. Please fix this issue ASAP.

Thanks,
Safil

Tata DoCoMo — transaction failed but amount billed

Sir, I has recharged my number of amount 333 at tatadocomo online recharge through visa credit card.as after entering all payment details it processed and displayed that your session has expired but the amount has billed to account and recharge was not done.i kindly requesting for refund of money.

Dear Customer,


We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

hello sir i have mistakenly blocked my sim.puk no is required . my mobile no is [protected]

im using idea number [protected] & getting messages from 56363 evry day so request you to deactivate the service sms...

Tata DoCoMo — non activation of 156 rs data stretched plan of 60 days

i have recharged rs 156 data stretched plan of 60 days on 12/05/2014 at 10.16 a.m for 500 mb trabsaction id 902868903310000084278203 but the plan is still not activated. pl activate the same immediately or return my monery. ashok thosar