Tata Photon Plus — Fraud Scheme

Tata Photon Plus — poor speed, fraud service

tata photon plus
(high level fraud+high cost+very very high level low speed+poor team work+ very poor customer service+++++++++++++++++++++++++++++++++++++++......................

offers internet speed upto 10kbps.... 20 times slower than current wireless technology.... these lines are suitable for tata indicom plus(name only got plus others are minus)

finally i will tell from all users of tata products
say "TATA" to it's products.... otherwise beat them with "BATA"

Tata Photon + is not at all transparent. They can generate any amount of bill any time. I never manage to get through using toll free call number. When I use tall number, it gets connected very fast. They are not solution provider rather they are problem creator.

When I try calling the Nodal Officer for complain, he drops the call. There is no one to listen to the complain of the customers. Have they become begger? They are just snatching away extra money from the customers. Is there any solution to this problem.

Tata Photon Plus — Tata Photon Plus Fraud

Dear Sir,

I bought an tata photon plus prepaid connection no. [protected], At that time tata promise me to give an 4 gb download free at only rupees 300/- for one time only, I bought the device and Tata Photon Plus was failed to avail this scheme for me I raised ticket with customer care at 12 Aug 2010 ticket no. NTT[protected], they told me that they will give me the resolution in max 3 days and from us anyone will call you on your mobile no. I wait for the call and when I confirm with customer care I got that my ticket is closed and reason mentioned that I didnt respond to the call, I dont have any other option then I open a second ticket with customer care NTT[protected] and they insure me it will not happen again and again it closed without any resolution or any call. anyone please help me what leagal action I can take against this fraud company.

INDIA SERVICE CENTER — FRAUDULENT schemes

This person Named "Dipankar Das" phone number "[protected]" FRAUDULENTLY presented me this scheme of earning money from home by sending sms and asked me to submit the admission money into the account in below mentioned account:
STATE BANK OF INDIA
NAME : NIBHA DAS
BRANCH : MIRZA
NO - [protected]
CODE - 5242
I did what I was asked after few telephonic conversation on the above mentioned number with below mentioned details:
Payment confirmation number: 5670376
Time: 14:55
Payee Bank: IDBI
Customer Id: IND004878VVVRQCAZ/20048
User name : IDNIASER[protected]VCVD
After this transaction the person never contacted me also never picked my phone.
kindly help me with all the options i have against this person.

FRAUDULENT schemes
This person Named "Dipankar Das" phone number "[protected]" FRAUDULENTLY presented me this scheme of earning money from home by sending sms and asked me to submit the admission money into the account in below mentioned account:
STATE BANK OF INDIA
NAME : NIBHA DAS
BRANCH : MIRZA
NO - [protected]
CODE - 5242



If he will tell u nethng like i told him to do dis he dis tht ... thn tell him to make a conference wid me...




MY No. is
[protected]
call me netym

Deepesh golash

TATA PHOTON (INTERNET DEVICE) — NOT RESPONDING ON REGISTERED COMPLAINT BY CUSTOMER CARE

SIR,
MYSELF SANGAM VARMA STATING ON THE BEHALF OF MY YOUNGER BROTHER Mr.ATUL KUMAR.
THAT ON DATED.7/4/2011 HE PURCHASED AN INTERNET DEVICE OF TATA-PHOTON MEID:A000002D4D188E FROM SAMPARK ENTERPRISES(AUTHORISED DSA FOR TATA TELE SERVICES),WHICH WAS OFFERED BY AN TELEPHONIC COMMUNICATION.
THAT AN AGENT WAS COME TO MY RESIDENCE WITH DEVICE AND COLLECT ALL THE NECCESSARY DOCUMENTS i.e. ADDRESS PROOF & I.D.
THAT ONWARDS SUCH DATE THE SERVICE OF INTERNET WAS FREE FOR 100mins WHICH IS GIVEN BY THE COMPANY FOR VERIFICATION OF DOCUMENTS. AFTERWARDS I RECIEVED A VERIFICATION MESSAGE ON MY CELL.
THAT AFTERWARDS ON THE 4th DAY FROM THE CONNECTION OF THE INTERNET SERVICES DISCCONNECTED.
THAT AFTERWARDS I INFORMED MY AGENT SEVERAL TIMES AND ALSO MADE AN COMPLAINT AT CUSTOMER CARE COMPLAINT NO.[protected] BUT TILL THE DATE OF COMPLAINT NO ACTION WAS TAKEN.
THAT I GONE PERSONALLY TO MEET SUCH AUTHORISED AGENT BUT THE GIVEN ADDRESS WAS NOT FOUND.
THAT I DOING MY BUSSINESS THROUGH INTERNET AND SUFFERED SOME RESONABLE LOSS AND MY TIME AND MENTALLY AND PHYSICALLY HARRASSED BY SUCH AN SERVICE.

THAT CURRENTLY I AM USING SAME INTERNET SERVICE WHICH WAS PURCHASED FROM TATA-PHOTON SHOP.
THAT I WANT TO RETURN THE UNUSE DEVICE AND ALSO MY MONEY.

REQUEST TO TAKE NECESSARY ACTION IMMEDIATLY IN SUCH ABOVE MENTIONED CONDITIONS.

SANGAM VARMA
[protected]

Customer Care
Tata Indicom,

For your kind information i am using the same internet service on such failed verified documents.
I am asking that how it can happen when such relevant document is failed and in such case how you can
give me justice. This is my another Tata Photon MEID-A000002D4D1044 whic is currently in use.

Tata Photon+ — Fraud

I was Buy Tata photon+ No.[protected]. and it was Sell by Mr. Anuj Mishra. and they told me.. u have pay Rs.1200/- and u get 3 month without rental plan for 3 month limited unlimited plan at 3.1 Mbps speed. and after three months Rs. 750/ month bill cycle start. i was say OK..i told him.. give me the details in written.. he told me .. sir i give to you. day after tommorow. then i gave Rs. 1200 & my passport id to Mr Anuj Mishra and he give me the device next day.. i ask for the plan details in written.. he told me sir i give it to u tommorow. and i call him.. many times but he never picked my phone..and also the Tata Photon+ data card plan is different.. and bill cycle is start from 3 rd month and it is not unlimited plan it is a 5 GB at 3.1 Mbps and then speed will be slow at 128kbps. i was to customer care but no body listen. then i decide.. stop using the device. but after few months company call me and ask for dew bill.. i told him that Ur employ Mr Anuj .. was lie to me.. first u talk to him and then with me.. but they threat me for illegal action against me. i told him do what u want. but i will not pay the illegal bill.. until u not taken the strict actin against Mr. Anuj Mishra.

From,
Dr Deepak Kumar Singhal
Ghaziabad

Hi Sir, I start using Tata Photon Plus (2 G) from the past 1 year. I mostly recharged it by a limited data usage only, but on 30/06/2013 i recharge it by Rs. 750(Rs.750/- 3GB Data Unlimited – 30 Days validity). I was told that after using 3 GB, the speed will go down a little bit, but can browse internet unlimited.

Daily i get a message of my Photon balance out of that 3 GB, and once that 3GB balance was over(on 3rd of July, 2013), i could not access internet at all. The next day, on 4th of July 2013, i called up customer care department and told them the problem. That customer care executive told me to change the setting, i changed the settings as per his instruction while I was still on the phone, but that didn't help. I even reinstall the software, but still that didn't help. Finally, he told me to go to the nearest service center if there's any defect/glitch in the hardware or, if there's any other issue.

The next day, on 5th of July, 2013, i went to the nearest service center(which is located in Brahman chowk, Pune). The guy who was in that center was trying figure out the problem for about 30 minutes and finally said that the device was working fine, the reason I couldn't access internet was due to insufficient balance(zero balance). I told him that i recently recharged with unlimited usage plan, and even if that initial balance(3GB) was over, the speed may go down alittle, but should able to access internet. He then said, "Well, maybe there's another problem. I'll lodge a complain for you and you'll get a call from one of our Customer Care Executives within 24 hours."

The next day, i waited impatiantly but didn't get any call. I still didn't give up. I waited for the next whole week and in the mean time, i kept on checking if i could connect into the internet by chance, but in vain. I still neither get a call from them, nor the able to connect into the internet.

This was not the first time i faced this type of problem. Earlier also the same kind of problem happened(I don't remember the date exactly), that day too i called up the customer care and told me the same thing, but instead of going to their service center, i recharge it and it was working find again. I didn't suspect suspect any fraudulent at that time.

But now, i strongly believe that Tata Docomo is playing some dirty tricks with their customers and snatch their money from their back. Even now, if i recharge it again, i'm pretty sure that the device will work again.

I'm really tired of calling their customer care as well, they never try to listen the actual problem.

Please do something so that they will not cheat any more customer.

My Device Number is [protected].

Thanks.

Note: Apart from that complaint, I would like to add a note that their internet usage meter is also going too fast. Even when i browse only facebook just about an hour, about 200-250 MB of my internet balance was deducted, I really have no idea how it goes too fast. When i tried to trace my usage, i couldn't trace it too. Initially, it never goes that fast. If i access only facebook, then sometimes i used 500 mb for the whole months too, but now 2 GB is also not sufficient.

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

As per the discussion, we would like to inform you that the complaint docket number TEST12021946 has been registered.

Further, we request you to kindly mark an E-Mail to [protected]@tatadocomo.com.


Thanks and Regards,
Customer Care
Tata Docomo.

Even I faced the same problem, I registered a complain in their appellate also but got no response even after 2 months passed.

Tata photon sucks a big time...

Thanks, i appreciate that, but what is the point of looking for a solution while even the validity is already over?? I've been waiting for weeks hoping that the problem might be solved, but nothing happened so far...

Hi Speed Internet in Remote Area
How to get 3g speed in remote area, Watch in the following youtube video:
http://youtu.be/JYt6NnHhzpo

Not able to access internet

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