[Resolved]  Tata Photon Plus — Fraud

Address:

Tamil Nadu

Dear Customer,

Greetings from Tata Indicom!

We have received your complaint about your Tata Indicom number [protected].

Your complaint has been registered with our customer service team. The Reference No. is 181774.

You will be receiving a call from our customer representative, within 6 business hours, who shall attend to your complaint and provide a resolution at the earliest. It is our aim to provide you a satisfactory resolution as early as possible.

We assure you the best service at all times and look forward to a warm and long-standing association with you.

For any assistance please feel free to call us at 121 our 24x7 Customer Care toll-free number from any Tata Indicom phone.
We are also accessible from non Tata Indicom phones on [protected].

Our Photon customers can get in touch with us on[protected]Toll free).We shall be glad to be of assistance.

You can also get in touch with our Nodal Officer Sripriya N on [protected],[protected] in case your complaint is not resolved in the stipulated time or you are not satisfied with the resolution provided.

Thanks and Regards,
Hari Priya
Customer Care TAMIL NADU
Tata Teleservices Limited
Ph: [protected]

Mail sent on 31st August 2010 and guess what nothing happens so i call them on the 2nd Sept 2010 and shout, they say that some one will come to rectify within next 4 hours. Guess......... I receive a mail


From: [protected]@tatatel.co.in [mailto:[protected]@tatatel.co.in]
Sent: Thursday, September 02, 2010 3:51 PM
To: [protected]@ecokitchen.org
Subject: Complaint Request Closed

Dear Mr. Aravind ,

Greetings from Tata Indicom!

This is in reference to your complaint number 181774 regarding your Tata Indicom number [protected].This is a confirmation that your request has been resolved.

We deeply regret the inconvenience caused to you and promise to provide you with superior and eminent personalized service.

For any assistance please feel free to call us at 121 our 24x7 Customer Care toll-free number from any Tata Indicom phone. We are also accessible from non Tata Indicom phones on [protected]. You may also write to us at customercare.[protected]@tatatel.co.in

(You being our Photon+ customer, can also get in touch with us on[protected]Toll free). We shall be glad to be of assistance.)

You can also get in touch with our Nodal Officer Sripriya N on [protected],[protected] or write to him at harish.[protected]@tatatel.co.in in case your complaint is not resolved in the stipulated time or you are not satisfied with the resolution provided.


Thanks and Regards,
Hari Priya
Customer Care TAMIL NADU
Tata Teleservices Limited
Ph: [protected]

The case is closed without solving the problem and when i write to them


Mr. Harish

Its almost a week that my problem is to be solved and I get a bomb of a mail. Now the time is 4.15pm and @ 4.11pm your executive gives me a call and asks for an appointment.

Can you tell if you have any details about my problem getting solved. Its been one of the worst customer care I have ever seen in my life. This is clear case of cheating now I have all the proof that my issue is not resolved I will very much will go to the consumer court and don’t think I am just like that telling you . I represent one of the biggest NGO’s in Chennai.

I am also trying to get your head’s number along with Mr. Ratan Tata and telling him how can irresponsible people and executives spoils the companies name.

Thanks & Regards
Aravind J

Guess!!!! Guess!!!! The mail Id given one Harish bounces.