[Resolved] Tata Photon Plus — Not issuing no due certificate and disconnection notice in spite of several request

Rafikul Islam

from Bengaluru, Karnataka

Address:

West Bengal

I have requested on 23.11.2011 at tata indicom office, Kolkata for permanent disconnection of service for Tata photon plus no [protected]. I also requested them to issue me no due certificate and disconnection notice in my favour but inspite of several request they have not complying the same. There is no option to take acknowledgement from them as they have refused to received any letter accross the counter/Table. However they have noted the complain in their computer and verwally assured me that they will take action to disconnect the above said service.
I am fearing and unable to understand their motive
Requested to look into the matter so that my connection may be disconnected permanently w,e,f 23.11.2011

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Tata DoCoMo Customer Care

from Pune, Maharashtra

Dear Customer,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that as per our records your Tata Indicom connection has been disconnected on 10-Dec-2011.

However, we would like to inform you that as per our process form 4th day billing will stop and from registered date for cancellation the amount will refund in 67 days through cheque.
We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at customer.[protected]@tatatel.Co.In or you can call us on[protected].

Thanks and regards,
customer care,
Tata Docomo.