Tata Photon Prepaid — Recharge Problem

Address:

Bangalore, Karnataka

I recharged my a/c with Rs. 500/- on 06-Jul-2010 using ichoose portal. After clicking on Pay button the payment widow was closed automatically and said amound was deducted from bank a/c. There was no error message or success message. I called the CC number and was told that that might be technical problem and if it's successfull then a/c will be recharged in next 3 hrs. next dat I again called CC that a/c is not rechaged with said amount. CC person logged my compalint and told me that we will resolve it with in 24 hrs. on 08-Jul-2010, I got call from CC and person told me that the transaction had failed on 06-JUL-10 so they will refund it and amount will come to my a/c with in 5 working days. then I went to tataindicom shop and recharge my photon a/c with 500/-. then it was successfully rechaged. On 09-Jul10 i got message on my cell that ur a/c again recharged with 500/- (The failed transaction amount). I called CC and they told that they can't help me. and amount is applied to a/c so will not refund that 500/-
500/- recharge means 650/- Mb usages for 30 days.
So after recharged with 1000/- I am getting only 1300Mb usages for 30 days.
But if you recharge it with 1000/- then you will get 4GB for a month.
tata photon guys are cheating people and spoling the name of TATA brand.
They closed my complain with out resolving it.

Same on such indians who are cheating their own indians....