Cross Roads Complaints & Reviews

I am writing you this complaint against below crossroad policy which taken last week on commitment by your sales executive but after received terms and condition completely wrong as given information about this policy. Whatever your sales executive informed me about this package its completely changed. Kindly look this matter rest i will go to take legal action on this.

Name - meena rani

Transaction id
Cria[protected]br...

Cross roads provides break down services for cars in delhi ncr. The card renewal date is on 31st august 2017. But their renewal department starts calling for renewal from march, april. The whole year they keep calling to get the card renewal. Its a nuisance and makes one frustrated. Just to avoid their calls if i tell them to call after sometime let us say 3 weeks. On that date as many as 8 to 10 calls start coming in since morning when their...

Dear sir/mam
Myself rishabh singh, i took the life time plan from crossroads for road assistant for my car (Up 16 u 2199) tata indica white color on 18 july 2016
I would like to inform you that without prior notice the terms and conditions of the company have been changed. I have gone through all the terms and conditions for life time plan at the time of taking up the same from the company. But recently the very meaning of "life...

Crossroad is fraud company, first at the time of booking for car service they said they will provide you with 2 car service at home or authorised service station (Honda patpatganj) and will provide you with 2 car kit, 1 air pump, at the time of booking. Then they said they will send you by corrior after 2 days, then said at the time of service they will provide you. Called for service they said they won't provide service in service center,...

I have made the booking thru app (Booking id 415414) on 21st june 2017 for service on 08th july 2017.

On 8th july 2017, when i tried to contact cross road helpline, they said the service is not available when it is booked thru app and they were sorry to say that the service cannot be provided on 8th july 2017.

Alternatively, they offered for service on 9th july 2017 at indirapuran warehosuse and promised the...

Hi all,
Plz do not buy any policy or services from this company as they are a cheat and duped me and my friends we took 2 car service sow for 4700 rs which included 2 complete car services in 2 yrs with additional gift like car air pump and car care kit which after 20 days also did not reach us

Along with this when 1 of my friend availed their service they came with only 1 guy in a van who insisted to take the vehicle...

Hello crossroad,

I have booked service on wheels for saturday 15 july but crossroad refuse to provide services on this date and it was already booked on their app, same has been informed to them by call. I need my refund for service on wheels package amount at the earliest. I am not satisfied with your support services. I need the call back for my request at the earliest.

Atul
[protected]...

I have purchased package for my another vehicle via app on 23 June 2017. But neither I have received any confirmation from Crossroads, nor any reply of my mails. Since then I have I have followed up many times, but it seems crossroads want to eat my money. Everyday customer care executives give me consolation but no one is serious there to resolve my problm. Now I want to refund....

I am writing this to request you that government houses people residing in sector 19-b chandigarh have covered road areas. They have built their walls and covered the road area.The area which was once a parking area. So i would like to request the higher authorities that please visit once to see this locality of 19- b and convert the covered area into roads.

Hope to hear from the authorities soon....

Car No. UP14AX0346
Waganar- Petrole
Sir,

My Membership ID is [protected]
My name: Kuriakose V.K.

I had paid Rs. 5000 on 20-06-17 by cheque which got cleared from my account.

I was given date of service of my car on 29th June which you could not do.. When I called your customer care they gave me 3rd July as the next date but till now neither a call or the team for service...

My father was contacted by the sales representative of the company on his mobile. They were selling at home car service for which they said 4 of their car service mechanics will come and service our car at home. We bought 2 at home car service for our Honda City Car for INR 6, 000. The payment was made through Paytm on 09th June 2017 (Paytm order #[protected]; Paytm Txn ID # [protected]). We were told that the first car service will be done...

Cross road contacted me to provide services for my car tavera .

Thenceforth I paid rs 2999 on 22/10/216 for my tavera car services .

Thereafter your office fixed car services on 28/10/2016.

To the utter shock your office contacted to me before the car services day that your company do not provide services for tavera car.

This was surprising to me as i have already informed that...

To
Bbmp officer,

Dear sir/ madam,

Our neighbours are dumping the digged clay on cross roads and waste bricks also. Due to this we are unable to reach home.in raining season not able go out side. Totally need to get into water, that too mud water. Two wheeler cannot pass in this way. And road side dogs are barking always. Its looking as a slum area. Even two wheeler cannot ride on this roads. Not two...

I took the member ship for my car service from crossroads on 24/02/17 vide member ship no. [protected]. After some time when ever i called up for car service for particular date, reply was, no slot is available that day. Finally i got the date of 15/06/17 with service no. 412009. When i called up in the morning, they said the mechanic is not available today & gave me the another date for 21/06/17.
I think this is their business to...

Cross road guy called me to take cross road service at door step and said they will provide best service which includes (Oil and coolant change, complete car check up, denting and painting, scratch removal, car cleaner kit and air filter) but at the time of service they only changed the oil and did car wash only. I called customer care and told the story but still no help. Even i wrote email at [protected]@crossroadhelpline.com so many time but...

I have a lifetime membership of cross road for my vehicle no. Dl 4c ap 3034, i10 magna. As per the payments made it was a "pan india life time membership", however as per the discussions held with the customer care executive, its only a "delhi ncr life time membership"

The form filled and confirmed by your executive at the time of activation of plan was sent on may 18 followed by a reminder mail on 22nd may, however no response...

Crossroad is fraud company, first at the time of booking for car service they said they will provide you with 2 car service at home or authorised service station (Honda patpatganj) and will provide you with 2 car kit, 1 air pump, at the time of booking. Then they said they will send you by corrior after 2 days, then said at the time of service they will provide you. Called for service they said they won't provide service in service center,...

I booked my car service with crossroads on 09th may, and their executive (Swati: contact number: [protected]/[protected]) confirmed that the service would be done on 10th may, upon which i made the payments (Of rs. 5000 for 2 cars) online.
However, no mechanic came on 10th may, and swati did not respond to my numerous calls (On mobile), upon calling on landline, it was told that there was no service booked and swati is on leave.br...

I was sold your 'sow premium p2-delhi ncr' package by crossroads telesales team on 13th feb 2017.

I was promised the following very clearly:
One additional (Complimentary) car service besides the two car services that are a part of the package.
One electrical car air pump.
Rs 2500/- cash-back which will be provided by the mechanic who will visit to service the car.

I have the following...

I have purchased a coupon for srvices of my vehicle from cross roads on 24.02.2017 vide receipt no. 40183 for the services of my car. Since then i am chasing for the services but they have not provided me any services on the agreed dates. It seems the company is collecting money in the name of service of car but utilising the money for other purposes.
It is feared that this company has a large base and may have collected the money...