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DTDC Courier & Cargo Complaints & Reviews

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Last updated May 6, 2024
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DTDC Courier & Cargo reviews & complaints page 117

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Dear Sir
I would like to lure your attention to an important issue that I have faced lately due to your services.
we have sent to courier from Renukot to Jabalpur (Bhitoni)with highly paid from next day service
but today is 5th day courier is does not received, sorry to say very waste service from your side
even nobody pick up call also

Tracking details is below :-

Tracking no...
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B
Bhanu Prakash Kundeti
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Package is in transit mode for last 3 days

Hi, we have given a parcel to dtdc on 05/05/21 7:00pm and opted for one day delivery. and they told, package will be consider for 06/05/21 for courier. and based on their input, my package should have been reached by 07/05/2021. but still the package is showing in transit mode from the package receiving location. and we called multiple times and raised complaint about package. but no one is aware of where my package is. it contains valuable...
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Address:Manikonda Hyderabad DTDC branch

Hi Team,
I send a courier of my new apple data cable through courier from Manikonda branch on April24th DTDC, and received a damaged cable with not working condition to my destination place in Andhrapradesh Narayanapuram branch.
I went to shop and asked them they are simply saying we don’t know it is not our responsibility is this way of such reputeted company will respond to customers
I dropped an email to Dtdc support...
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A
Anoop Yelamanchili
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TV

Address:Poranki,vijayawada

I gave my TV on 06/05/2021 to dtdc from vijayawada to anakapalle.
They have charged 2500/- for 360km distance for 43'inch TV which weighs around 12kg
When I received the package at destination it has cracks at the edges of the screen.i request you to provide a technician to repair my TV screen or provide refund for my courier...
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Address:G.S.Saiilendra, advocate Sompeta AP. 532284

I received a phone call from the number[protected] at 5.15 pm today 08.05.2021 claiming that he is from DTDC courier office at Kanchili in Srikakulam dist A P and informed that there is article and I should collect from their office. I think that it is the duty of the office to deliver the article to the addressee instead of calling the addressee to come to the his office to collect. Hope you will take necessary steps to see the articles...
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S
Salaams
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Delay in delivery

Hi
Yesterday someone did a speed post at 5:15 pm on 7/5/2021 to deliver the order from kadiri to Banglore and the guy told it will delivered on 8/5/2021
When I called customer service he couldn't able to recognise where is my order exactly at the moment and it will delivered on Monday
Now my concern is due to urgency I did a speed post by paying 250rs

If it is delivering on Monday what's the use of paying...
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I have shipped my office laptop which is belongs to L&T Infotech Pvt Ltd., Client's-Maersk Drilling laptop. And there is no proper response from DTDC about Courier.

I have booked laptop shipment on 21st April and with Risk Surcharges from Erode Head Office(worst customer support) to Pune

My DTDC courier AWB no. V71506032. I really feel very bad experience with DTDC, DTDC is not properly responding. If laptop...
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V
VishP84
from Mumbai, Maharashtra
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Misplacement of the package

Address:Latur

On 26th april from Latur to Nanded parcel was sent through DDTC NANDED ROAD OFFICE, LATUR(413512).The parcel was carrying very important books worth 15K.Now after 10 days they are saying that parcel is lost.From the first day they had careless and rude behavior.please look into the matter as soon as possible.order id - D86201425...
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My consignment no: is D65598035 and it is to be delivered at Ayyangode, pin 676123.but the tracking history shows it will be delivered to Kottakkal, pin : 676122 which is totally wrong.the address onn the package is my address.bit I don't know how then the destination and pin changed .I want my parcel to be in my hands not others .give me a solution immediately as my package is in transit and before it reaches to someone else haand...
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Hi Sir/Madam,

Your executive don't know how to behave with customers and they don't have minimum sense how to behave with customers and how to deliver the product to delivery address. I understand that your organisation doesn't have values and manners to deal with customers.
This second time your executive are not coming to deliver address to deliver the product . How waste services you do provide.
From Bodhan...
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S
Safia sai
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Order not delivered

Address:DTDC KOTTAKKAL

I was supposed to get delivered an order (K[protected] today. But suddenly the status is showing 'Not Delivered'. The delivery guy did not even bother to call me. It was an urgent product...
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Hello Sir,
I have recently order a medical book from Meripusthak.com whose headquarters is at new delhi and they have chosen dtdc to send the courrier to Perinthalmanna, Kerala (pin 679322).The consignment no. I received is Z30118124. But when I entered this number to track my order, dtdc website states that "The code is invalid".Now I don't know where my order is and when would I receive this very important courrier in the midst...
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R
RLakshminarayana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Apple data cable misplaced with damaged cable not working condition

Address:Manikonda Hyderabad Telangana

Hi Team
This is Lakshminarayana I parceled my new Apple data cable from
Hyderabad Manikonda branch to native place Narayanapuram branch in Andhra Pradesh and we received it on may01st with damaged cable which is not working condition and then on next day I went to shop located on Manikonda where I send courier they respond saying we don’t know there is no fault from our side I took snap before sending courier from their shop...
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Address:Hubballi - 580032

One courier shipped to Hubballi Karnataka from Mumbai on 28th April has reached Hubballi in 1st May itself. But so far not delivered.

AWB no M04207338

Check and enable delivery immediately....
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1
16Sukamalroy
from Kolkata, West Bengal
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Wrong Pincode Delivered

I have a most importnt and very urgent parcel through DTDC Courier,
They delivered my parcel to the wrong place/pin code.kindly look my mention concignee pin code no (246001) and they are delivered to the wrong pin code no 249201
I am complaining to DTDC Customer care (complain no:[protected] that they didn't receive the parcel that I will sent to
Leeway Handicraft, Mandakhal, P.O.Bubakhal, PAURI UTTARAKHAND 246001.br...
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K
Koustav Narayan Maity
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Product not delivered properly

Address:DTDC – Kolkata DTDC Bhawan, 404/405, kaji Nazrul Islam Sarani, VIP road, Raghunathpur, Kolkata, Kolkata – 700059 Contact Number : 033-40329834 Email :

I packed two luggage with books and copies(weighted about 67 kg) and it was delivered today. To my surprise, it was delivered to me when it was raining and almost 50% of the things that was inside the two bag was completely wet. May be it was kept open outside without any care for at least 2-3 hours. I have spent almost 5000 and in return I got this type of service. It's ridiculous!...
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S
Sreehari7278
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Product delivered to someone else

Address:DTDC Taliparamba (670141)

A package containing a slipper that I purchased was delivered to someone else. Courier details - Z80282213 to Sreehari
Delivered to Anurag T....
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Address:DTDC Express Limited, No.-3, Victoria road, bengaluru-560047
Website:www.dtdc.in

Hi,
I booked a consingment to transfer from Trivandrum to Azamgarh U.P. After 7 days I got a call ([protected]) from DTDC center at Delhi (probably wrong) informing my curior is stuck and need to make payment of 5 Rs. for release. Then they sent a link for payment (image 1) and once I clicked got to add only bank name, mob number, amount plus UPI pin (image 2). Then they send a msg (image 3) asking it to forward on their number ([protected])...
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Address:Meerut

Hi Sir.

Hi have surrendered the Franchise on 17/07/2020. And submitted all required documents.

DTDC team is not replying. I tried all numbers.

The application letter given to Meerut UP officer MOHIT TYAGI - [protected]

Please help. Support team is closing my tickets everytime.

Thanks and Regards,
Anuj Kumar
[protected]...
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K
kumer Satish
from Dharmsala, Himachal Pradesh
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DTDC Courier company not deliver my packet in my home address

Address:Satish Kumar C/O sh Chand thakur h.no 325 verma complex lakkar bazar near thakur trader solan 173212 HP Contact no. 9560482900

The management team,
DTDC Courier
Sub: Complaint Letter to Courier Company

Dear Sir,

I would like to lure your attention to an important issue that I have faced lately due to your services. My Company sent me a courier on (20.04.2021) and company members told me your courier packet is recived in solan mall road office please collect the your packet but my company all ready pay in home delivey...
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