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DTDC Courier & Cargo Complaints & Reviews

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Last updated May 16, 2024
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DTDC Courier & Cargo reviews & complaints page 119

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V
vmeruguchennai
from Angamali, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Parcel is not delivered and DTDC team is not responding

We have courier the parcel on 24-April-2021, last 2 days the DTDC courier tracking is not changing and customer support team is not giving reply on my request and opted for DTDC Plus with extra money.

Why this happen? Even after complaining to customer care, daily calling from last 2 days no response, just saying we will look after it....
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My DTDC tracking number : V62092274.

I have booked DTDC plus courier for shipping my Mobile from Hyderabad to Bangalore (Pin 560100) on 26th April. I was told that the parcel will be delivered by 27th April. But delivery agent uploaded status as -"RECEIVER REQUESTED DELIVERY ON ANOTHER DATE-(CIR)".

The recipient has not received any phone call from DTDC on 27th April. I was trying to call the Bommasandra branch...
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H
Heart touch
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Broken my 32" LED Tv

Address:INS VALSURA JAMNAGAR

Dear sir I have courier my MI LED through DTDC on 13 Apr by consignment no. D81262787 . I have received my LED on 21 Apr.But when I open my courier Screen of my LED is damage from various place.It damage fully.I have complain many time but till to date no action taken. I also send condition photo of broken screen through email.I want to claimed against my broken LED....
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S
sruthi chandrika
from Vizianagaram, Andhra Pradesh
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My order related

Address:Flat no:85,bongloor gate, ganaga nagar colony, Hyderabad pin code :501510

I was supposed to get my orders on 23 April and after the day till now no update nor call I will attach the screenshots of dtdc courier people who I have contacted they were online and not at all responding. I was supposed to go to my hometown as given work from home don't know when I will be back Hyderabad. They are not even responding I made n number of calls even in watsapp and normal calls also...
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K
KK Rathod
Jul 18, 2021
This thread was updated on Jul 18, 2021
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Parcel Not Delivered, laying at office from 4 days

Address:rajkot

Issue Track no.[protected]

I got sms on 23-April-2021, that my parcel is out for delievery. But suddenly after 2 hours there is online remarks"of Covid 19, could not attempt."
Even no have contacted me before this remark, even neither me or no any near by my residence have covid.
Why this happen? Even after complaining to customer care, daily calling from last 4 days no response, just saying we will look after...
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Address:Dtdc Mumbai

This is my tracking number M99812307 and since last 10 days I am trying to get the details about my package and yet there is no information about it and i have aslo raised a complaint about it but still their is no update about my package DTDC please try to ensure xou dont make you customer suffer so much...
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The package was sent out around 24 Feb 2021 and was supposed to go to Singapore. After several delays it got rejected by the recipient so I have been looking to get it returned to me. Despite raising a ticket several days ago I have received no information about how to even begin that process. I have no idea where the package is and need it returned to me immediately.

The tracking number is No. N21617964 and the ticket number...
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P
Prateek Bharadwaj
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Regarding delivery delay by dtdc

Dear sir / mam,

I would like to inform you. I had booked DTDC courier for delivery from Mumbai to panna Madhya Pradesh inside the courier medicines of my mother of heart
It reached at Jabalpur Madhya Pradesh on. 18 April 2021 and also Fdm showing on status still I didn't get medicines
I have mentioned consignment number below of complaint details

Regards
Prateek Bharadwaj
Consignment...
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P
Papiyarudra
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Parcel not delivered to my address

Simpi Baruah Dispatched one parcel to my address with DTDC courier service which AWB No is K29276643 on 14th April 2021. The parcel is showing delivered in dtdc portal, and the receiver name showing there is not any one from my family. I have not got any call from dtdc office Garia branch, or not have received the parcel. Please register a complaint for this.

Destination address:
Papiya Rudra
6, Vidyasagar park,...
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R
Ramyashree K R
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Shipment not delivered

Address:#36 lakshmi nilaya 4th main 4th cross shambavinagar laggere, Near gnanodaya international school

I have order on 8th April but then now the tracking is showing that last mile misroute
And I had mentioned correct address but still I have not received my product ...so please check it...
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I
Indranil Mukherjee2
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Shipment not delivered.

Address:Flat- A/3, Urmila Apartment, 124 Aghore Sarani, Baikanthapur, P.O:- Rajpur, Sonarpur

My shipment number is D75666298.
My shipment is not delivered. The status online shows "ADDRESS INCOMPLETE OR WRONG (CIR)"
My phone number is provided in the shipment, can't you guys call if you are confused with the address? I have taken multiple deliveries at the same address by dtdc, don't know how come address can be wrong.
You guys should have the minimum sense to call. Local dtdc office is unreachable on call. Pathetic...
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S
Saneela Krishna
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I want my order to redelivery

I was not able to attend the call when the courier boy called me ...so I want to my order to redelivery....
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A
Astha Bijarnia
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Item not delivered

Hi! My brother is currently an Officer Trainee at Officers Training Academy, Gaya, Bihar. He broke his specs and I sent him a new one which he required very urgently since there are a lot of activities (firing etc) which require accurate vision. The status now is 'Not Delivered (Non- Servicable Area- Dir). OTA Gaya is a serviceable area. I know this for a fact. Please get that parcel delivered asap. It's vvvvv urgent.

Consignment...
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I
iamrameshbathula_
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DTDC Courier - Address is incomplete

Address:Bathula Ramesh S. NO 66/2A, Door No.S4, SECOND FLOOR - SAI HOMES Dharmaraja Koil Street Karanodai, Sholavaram post, Ponneri Taluk, Thiruvallur Distr

My DTDC courier tracking No. is B95518071. I haven't received my parcel yet. While tracking it in your site - status is showing Undelivered Address is incomplete. You could have called my number and confirm with me instead of keeping quiet.

Kindly deliver it to the following address:

Bathula Ramesh
S. NO 66/2A, Door No.S4,
SECOND FLOOR - SAI HOMES
Dharmaraja Koil Street
Karanodai,...
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S
siri prashanthi
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Lost our food items

Hi iam prashanthi, we couriered food items on Saturday 17 apr 2021 awb number# D65242031 from medipally center NTPc to East marredpally Secundrabad the we received our parcel on 22nd Apr thursday but all food items were stolen or ate by the DTDC service men which was not acceptable
We should get delivered by 20th Apr but the service guy updated as not delivered (RECEIVER REQUESTED DELIVERY ON ANOTHER DATE (CIR))

We...
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Courier not received ( domestic). Called to branch... No response...
R41086067...
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I booked 1 document for Raipur delivery on 7th of April 21 but still not deliver even over customer no. They misbehaving and say go to booking office don't ask me I am not liable for late delivery Document no. K29002689.
Even lodge complaint over mail but still not get positive feedback till date please help me out the document is very very urgent....
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A
anandgha
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Shipment not delivered

Address:SUJAN INDUSTRIES-VASAI

M/s omega industries- bhayandar not received shipment book on 14.04.2021 against docket no. D86129460
kindly delivered shipment on urgent basis
below contact no -[protected]
pls contact above person if shipment delivery not possible they will come and collect the shipment...
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S
Siva Durga Obulasetty
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Order

Address:Karmanghat

HI, I have not received my parcel on Tracking Id- A91646916. But in DTDC Tracking sites there is mentioned "SUCCESSFULLY DELIVERED". Please tell me where is my parcel. I have not received any call from DTDC also. This is serious thing. Please show me your deliver slip. Please reply Thanks SIVA DURGA...
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T
tiredoffraudinindia
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery not attempted, and false status updates of DOOR CLOSED

Address:Pune

No one has come to deliver the package, and the status has been updated in 10 minutes as DOOR CLOSED. When I called up local DTDC, the person shouted at me, and spoke rudely.
This was today. See the snapshot. 2022 out for delivery, 2032 delivery failed. This is very normal for DTDC, and they do not care. They charge exorbitant rates, and then they play this, and customer is harassed. If you cannot deliver, then at least do not post...
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