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DTDC Courier & Cargo Complaints & Reviews

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Last updated Apr 19, 2024
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DTDC Courier & Cargo Phone Numbers

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+91 80 2536 5032
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+91 80 2551 4461

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DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India
560047

DTDC Courier & Cargo reviews & complaints page 159

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P
PSinghC
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Parcel not delivered

Parcel not delivered. Shows out of delivery and at end of day some other status gets updated . Already told them to try delivery attempt in between 9 am to 5 PM. Now latest it shows "Not Delivered(Paperwork required-(OTR))"

Shipment number : V59508255
Date of booking : 30th Sep

Customer care does not respond and if does, they say will check and revert and disconnects call....
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V
vishnusurendran
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Displaying that no data is available

I have to get a courier that is booked at Delhi on 3rd October 2020 at 4.00 pm
In your website it is showing since 3rd october till now as "data not available"
My awb number is D61014916
Please help me. Why the data is not avaiable even if the courier is shipped three days back. Please solve this issue...
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DTDC app courier Booking ID F30085177 status showing consignment is delivered to destination on 21Sep20 but till date it is not delivered. Even after 15-days DTDC is unable to locate the current status of consignment and keeps giving false commitment by customer care person....
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D
davinder10
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Shipment damaged

Helo sir,
i have sent a parcel sultanpur lodhi to j&k our consignment contains food supplemnts and bills are also in the box this shipment is send by air but at the time of delivery pacakge and products are damaged and missed we specially mark it with Handle With The Care please do need full

AWB-D92333986...
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R
Rishitha Tellakula
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Undelivered consignment since 1 month

I have booked a multi-piece shipment of 5 pieces on 7th September 2020 from Jalandhar to Tuni with tracking id: D92359368 under the name of Rishitha Tellakula. I received 4 of the packages but the consignment with AWB no: D[protected] is still undelivered and it's been a month, it's still in transit and hasn't been updated since 7th September. While tracking the next location says delhi apex/North T/S. I have raised many queries, sent emails...
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D
drgs
May 21, 2021
This thread was updated on May 21, 2021
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Consignment redirected

Address:DTDC opp. Guntur Bus Stand

I was supposed to receive this consignment C04085177 from DTDC on 5th Oct 2020. The delivery status when I checked showed out for delivery. At around 04:21pm I received a message with smile code. After waiting for a few hours I checked the status again which showed CONSIGNMENT NOT DELIVERED( CONSIGNMENT REDIRECTED). I've been waiting for this consignment since long. The delivery agent didn't contact me neither he ringed any bell nor the company...
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S
swetha shrine
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Package not delivered

I have placed order and while tracking, it shows undelivered missing or wrong address CIR. No one has contacted regarding the delivery. Kindly help with package delivery. AWB number C02813321...
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K25936418 is my consignment number of a sample product sent from durgapur (713216) to dankuni, kolkata on 5th sep 2020 . Shipment showing delivered on 15th sep 2020 but actually not delivered. Evertime customer care reprenstetive saying we are tracking but no solution given. I need my product back or delivered....
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A
Anindita Naskar
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Taking photo without permission

My consignment came bit late though it was supposed to be a speedy service . But the packet was torn from outside, though the sender send the package duly packed.
I was more worried as the delivery man took my picture without my consent ..as I asked him why did he do that he reluctantly said, company policy.
I would like to know, how could you take someone's picture without consent, when alreay smile code n singnature given...
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As i have couriered medicines through dtdc vadapalani arcot road branch to rajapalayam .. the medicine bottle totally damaged which cost around 10k ...this was very worst service i have gone through....
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M
Makz00001
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Package undelivered

Tracking id - D92404705
Address while booking - Balod, Pin - 491226
Address showing in tracking - Bhilai

Parcel in bhilai since 22 September after that no activity
I am trying to call them since 3-4 days and finally today they picked call and said Balod is not serviceable and started abusing me when i became angry
What kind of service is this?
What will happen to my parcel?...
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Good morning sir/madam,
it is to submit that, i am trying receive the courier that no. H98035837, and it was sent long ago, but not yet received so far, and bad thing is your customer people is responding after so many times (phone number is . [protected] ),
now i don't know how to track and collect the item booked from hyderabd.,...
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S
Sahadha
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Stolen Item and no response

Address:Old Mahabalipuram Road, Opp. Apollo Pharmacy, Navalur, Tamil Nadu 600130

I packed my items through the DTDC courier from Navalur Chennai to Kottayam, Kerala. Since it was Corona, the package agency packed everything through a video call. There was my certificates as well as two VR devices worth 45000INR.
They told the important items will pack separately such as expensive items and certificates.
They didn't send the list of items they have picked.
I lost my 2 devices. When I tried to contact...
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S
Sneha Ramireddi
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Package not received

Address:14/310, Puttappa Complex, Sy.No.192, Whitefield Road, Mahadevapura Post, Whitefield, Near-BBMP Office, Bengaluru, Karnataka 560048

I moved to Bangalore in August and shipped all my belongings on 27th August 2020 through DTDC (assuming that it is a trusted service). The packages were 3 big bags totaling to about 50 kgs of shipment. All charges were paid upfront. It has been more than a month now but I have received all 1 out of the 3 bags.
The bags are very very important to me as they have all my wedding clothes, and every other clothing and household thing that...
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A
AnkitaSingh1247
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Missing consignment from DTDC

Address:DTDC
Website:www.dtdc.in

Hello Sir/Ma'am,

I was sent my experience letter from my previous comapny via DTDC. DTDC never called or texted me for delivery completion and when i called the customer service they said the consignment is already delivered on 16th Sept 2020. I raised a complain and they said they will call me in 8 working hours which they never did. I call them daily and they just say that they are forwarding the request to some other office...
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Date of Incident : 24/09/2020
Consignment number V59554999
Value 3300rs

Issues : I had booked a Premier DTDC Courier from Bangalore to Imphal where the consignment contains Medicine where the courier shop conformed that the medicine would be delivered in 2 days time and now it is 05/10/2020 yet the medicine is not delivered and the patient has already missed his dosage due to wrong promises made by DTDC, ever...
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Packet with Z48633134 was delivered to me on 03rd OCTOBER, 2020.
1.Delivery boy without taking my signature kept it and left without even closing the gate .
2. The packet does not contain any address showing FROM whom it was sent
3.After opening I found letters and ATM card from WORLD BANK, HQ: NW WASHINGTON, Branch office:70, Lodi Estate, NEW DELHI-110003
4.These are econmic/financial fraud attempts, as you know...
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S
Subhajyoti Maity
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No Data available

Address:DTDC

Its been 3days and consignment K24827499
Still showing no data available...
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P
priyaarun
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Missing consignment

Tracking no:R37994579
Respected sir,

I would like to bring it to your knowledge that I have send through your service 2750rs worth live plants from trivandrum, kerala to nagaland on september 7 2020.They charges 540rs as for posting charge .The plants received there on sep 16.They don't make a call and they returning the parcel with out asking .Live plants not survive after three weeks .Now the plant is missing.br...
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B
bharath5963
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Package not delivered since 3 days

Sir, my package of awb no:V60060557 has not delivered since 3 days, the status is not updating since 3 days ...so please deliver my package as soon as possible.....
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