Eureka Forbes Complaints & Reviews

My recently purchased still under warranty health pro vaccume cleaner uv light, carpet brushing roller and the high low sucction button is not working. I have hardly used the device. I purchased it along with the water pufier reviva uv last september. Already the water purifier pcb is changed due to some technical fault. The exchange offer old water purifier is not yet taken from my home. Promised life time warranty documents which was supposed...

Had bought AquaSure water filter in 2015, since I am an NRI used for maximum of 3 months in last 2 years . Was not functioning since June 2107, had complained multiple times through toll free customer care, no response, more over the attitude is no care. Had received complaint number [protected]. Multiple times the answer is same - Mr.Manaf called stating will come asking detail about location . Every thing fall in deaf ear, fed up, contacted...

Sir,
Last 3 days, installation my new purchased aqua-guard on date (04/07/17) from csd, but no any person come for installation. Customer care says only today... Today service man provided. I have purchased many other companies ro. But, this type of problem comes only in aqua guard. That not good... We are not satisfied with service i never suggest to any boody...

I had ordered Aquaguard water purifier order ID[protected] on 23rd June 2017 through online payment. I planned for my new flat, but i got to know it's getting delay, so the next day i cancelled the order, and received the confirmation of cancellation through email reference number # 11336. Still my refund not credited in my account. When i check online the delivery status it's shows my product will be deliver in my address on 5th July, but...

I have 2nos.Enhance water purifier. One had a problem of water not entering the machine. Technicians must have changed atleast 10 sensors thinking that was the fault. One fine morning it worked. It took 2-3 months for the exercise. Obviously it is a manufacturing defect.
I have another same type of machine in New Panvel. Since 3 days it also has the same problem. Red light blinking and water not entering. I made a complaint. Till...

1. My Aquaguard RO UV UF TDS filter purchased from INCS Kochi on 26 Oct 16, under warranty, is still defective after changing filter three months back from company representative.

2. Thereafter, very Poor response from service centre has further aggravated this issue.

3. My address at Kochi

5B, Gandhari
INS Dronacharya
Fort Kochi
682001

4. Request take necessary...

Sir,
Last 5 days, I have call to customer care no. ([protected] ) for installation my new purchased aqua-guard on date(02/07/17) from CSD, but no any person come for installation.customer care says only today ...today service man provided.I have purchased many other companies RO. But, this type of problem comes only in aqua guard. That not good...

(CALL FROM MY MOBILE NO-[protected])...

I have given request regardin my aqaua are not working due to water flow is very slowon 29/06/2017at your customer care no.39883333.till date your company should not send any technician to solve it. i always contact your customer care no. regarding complain they answer me to day technician will visit your home, till date no body came to my home regarding my complain
It is very samefull towards your multinational company should not...

Dear sir
I have bought a crystal plus water filter of aqua guard from naval canteen on 24th may. Requested for an installation along a with an external prefilter throug customer care. Following are the requests [protected] dt 25 may 27, [protected] dt 31 may 17, [protected] dt 22 jun.in between technician mr mahin had come for installation, but since the prefilter he bought was not suitable he returned saying he will be bringing a new...

I bought it online and was installed on june 24. The ro functioned only for 3 days. I lodged a complaint on june 28. Ref number is [protected] dated june 28. Cust id is [protected]. The complaint was attended only on jul 3 17!. I was told mother board is gone and service executives were not trained at all in repairing this unit as it was new unit. Later i was told it will take few more days to get the replacement because of gst! I am unable...

And any one of them did'nt take call on your office.When we are call.It is irritating coustmers.please give proper number to contact customer.It is our Humble Request.Please consider it."We bought the machine in 11months only completed.from that one service is completed before 6 months ago. My meachine indicate green light to service.please send service man to contact my Ph.no.[protected], [protected].Add.447/6D-3, periyarnagar, madurai road,...

Myself mr mahendra mayekar having a water purifier of m/s. Eureka forbes model - aquaguard enhance uv+. As per company’s system record the amc contract was expired on 25th may 2017. However i have already renewed amc contract from m/s. Eureka forbes on 23/02/2017 (Contract receipt no.[protected] attached herewith) for three and half year and the contract will be valid for the period from 25/02/2017 to 24/08/2020. I had made a payment of...

Dear Sir,

I purchased the AQUAGUARD TOTAL ENHANCE UV WP SYSTEM on 25/04/2012 and invoice no: [protected] at Ghansoli, Navi Mumbai. After warranty expiry I purchased the AMC on 20/04/2013 for 3 years from 26/04/2013 to 25/04/2016, Rs. 5910/- contact receipt no.[protected]. And last year I renewed the service contract on 27/01/2016 for 3 years from 26/04/2016 to 25/04/2019, Rs. 4820/- contract receipt no.[protected]. Initially...

I have purchased Eureka Forbes expert RO on 8th May 2017 and Engineer visited our branch for installation, but according to him, there is a problem in machine, so lodge a complaint, then he will install the machine. On 16.6.2017 I lodged a complaint ID is [protected] . Since 16 June 2017 I am calling customer care daily, but all in vain. [protected]. Such a poor service was not expected from Eureka Forbes....

Hi,

I have aquaflo DX water filter which stopped working suddenly, I registered a complaint on the 22nd of June and was told by your advisor that a person will visit within 48 hours to fix the issue. I waited till 24th however no one came.. I called back after few days and was told that a person will come in the evening or the next day morning but still no one has come.
I spoke to a supervisor too who promised that...

Dear Team,

I have been using the Water purifier model I-Nova for since 11 years and last year on 05.06.2016 i had asked for the service for the same and during the service period your team have informed the 2 year AMC and collected money with contract Receipt no :[protected].

As per the AMC in a year 2 free services to be done and the consumables to be replaced as per the agreement, till today only one service...

I had ordered an aquaguard magna water filter on 18th may 2017 vide order no[protected] which I cancelled immediately.

When I immediately contacted the customer care centre, they assured me that a refund would be sent in 2 weeks or sooner.

As it has been more than a month, I have since logged a complaint on 20th June as my refund has still not been issued. Complaint number is [protected]

I have...

Hi,
I have booked complain with the complain no [protected] on 20 june. Till now no technician visit. I mentally harassed by the aqugaurd service. They commit for the service in 2 day. I m doing follows up from last 15 days n no one is responding. Also lot of money i have spend on the water because of their negligence. They are booking the complain again again but no technician visit till know. They also not providing the contact no...

Hello Team,

I am not sure if you have any time to see my complaint about newly bought Dr.Aqua Guard Magna for 18900. I would say it is completely waste of money as I am really disappointed with installation and now it is not at all working. Sales person and plumber passing issue each other. I received a call from maintains Team but no one turned off yet. If the start is this amazing then I can think about future service..I...

Dear Sir/Madam,

This Seems a very bad to Tell about your Company, am Following up with your Team Mr. Satish & Mukesh, Not Responding & Not giving proper information...

Keeping all the necessary in Dark, Please Respond to my email... whatever commitment was made to us at the time of taking the Order need to fulfill..

if you people doesnot want to talk & resolve at your end, then give me your Director...