Eureka Forbes Complaints & Reviews

The free service request raised under ref [protected] on 15-jul-17 for the water purifier product dr. Aquaguard magna in free service warranty period has been closed by service technician on 18-jul-17 without attending and completing the service request. I have booked another service request by calling through their services booking phone no.[protected] under ref [protected] on 18-07-17 and the same has been closed by them on 19-07-17. I have...

I purchased eureka forbes product 25 may, one offer is free gift watch, i am followp daily basis but after two month is gone i have not received free gift, every customer care executive tell me coming monday you have received gift,

I am really upsets because no body register complain and take action, also customer care executive nothing take any action or forward complain senior level,

Very bed service...

Complaint registered on 13th july 2017, no response till 17th. I have called back on 17th, 18th, 19th.. Only hollow promises. When and if a technician comes, how are you going to show your regret? Will the visit charge be waived? When the service industry world wide shows that they care by first compensating the customer for the trauma endured and then taking to task the people responsible, why are you still covering your backs and askng...

Eureka forbes — eureka forbes aquasure classic e boiling+ - unsatisfied servicing in 1 year by changing of only 1 filter instead of 2 (Both inner & outer filter)
Date of the incident : 18th june 2017
Mob: [protected]
Email id-dev. [protected]@gmail.com
Address –dev kumar mandal, vill-betaha, po-ekborna, district-malda, west bengal-732204.

This is complaint during the service that was done for our eureka...

Hi team,

Its being more than 2 weeks that i am following up with you customer support to get my aquaguard reinstalled in pune location.

However every time i get a timeline that too of very next day.

Now its frustrating for me i have purchased aquaguard mangna + for more than 18k. And now i am struggling for reinstallation of the product.

My register no.: [protected]
My register...

Dear sir,

I have purchase aqua guard 1 1/2 month back. After installing the same i found the model is of 2015. After speaking to dealer, he said he can't do anything now.

And the problem is, water flow is very low, to fill the water pot of 20 liter it took almost more than 1 hour to fill it the same. You engineer had visited my home 2-3 times.

Kindly resolve my issue.
Call me on [protected]...

I bought eureka water purifier on 10th july, 2017 from vijay sales and it was installed by company technician in 4days but to our utter surprise he told us this machine is faulty and send senior technical again to inspect but he also told us that the motherboard itself is not working, please do the needful as vijay sales has pointed finger towards company and eureka has not initiated any process for replacement....

Subject: repair complaint number: [protected]
Whitefield, bengaluru

We have been having problems with the water purifier for several days. About 2 weeks ago, the transformer blew out. Eureka forbes technician (Pavan k) came and took the equipment to the office. He returned the following day saying that a new transformer has been put in. A week later, on july 14th the transformer blew out again. The same technician (Pavan...

I have purchased an aquaguard eternity wp system in 12/05/15, dc no. 25492699, customer id - [protected]. My registered phone numbers are -[protected] and [protected]. After one year i came with your service contract from two yes for the periof from 27/06/16 to 26/06/18 vide contract receipt no. 26077602 dated 27/06/16 more than three months am not getting proper offer i have complained several times through aquaguard helpline but no service...

Lts been 2 months i m being calling u guys for the change of my water filter but it looks like my complaints are falling in the deaf ears. I am being promised that my service will be kept on priority basis but seems like no use the word priority is just a word when it comes to fulfill the commitment. So kindly let me know what should be my next step...

Sir,

This is to inform you that i have purchase aquaguard genius water purifier machine in january 2016 and bought amc of the same in january 2017. My aquaguard genius machine's membrane expired as informed by visiting technicians of aquaguard within 5 months and without filtering the prescribed limit of 6000 litres. I have lodged many complaint of non-functioning of machine (At least two or three times in a month). The technicians...

Date of the incident : 15th july 2017
Mob: [protected]
Address block - rq, flat : 1408, my home jewel apartments, madinaguda, hyd - 500049

This is complaint during the service that was done for our eureka forbes aquasure xpert 8 l ro + uv +uf water purifier (White).

The executive who came did not do any proper cleaning, even after i asked him to. You can see the photos i took of the top area where...

I have bought an aquaguard enhance ro +uv on 25/06/2017 invoice no 4324/1718/02471, ag order no 4322/1718/02561 from khosla electronics pvt ltd 38/3a gariahat road south, kolkata 700029 in the name of indranil chaudhuri, address - urbana, tower 1, 28th floor, kolkata 700107. The shop informed me that they had put in a request with the company for installation. I waited for response but 1 week passed by and nobody contacted me. I contacted...

I want to register a complaint against eureka forbes staff's unprofessional and rude behaviour, we are exhausted requesting them to do servicing of our eureka forbes aquaguard water purifier but they are not ready to listen instead they are pressurising and forcing us to subscribe to their yearly service contract of 5000k which we subscribed last year but they only provided service only once, so taking lesson from that we are not subscribing...

I am writing this to get mandatory 1 year service for my RO( DrAqua Magna) since last 20 days but no luck.

I had purchased a water purifier ( DrAqua Magna) last year my customer code is [protected], so I've called customer care to get my mandatory service before expiring 1 year warranty. My request was lodged on 29th july and service request no was [protected]. But no one has visited to my home for RO servicing. Then after I've...

Purchased one aqua sure from aquaguard from your authorised dealer m/s manish sales gwalior m. P. On 18.09.2016.
After working for about 10 months machine has stopped filtering water. After lodging complaint to your customer care no. For 4 times the local service center responded.
Regret to inform that the service engineer visited the residence has asked for rs.300 as the visiting fees and gave us an estimated amount of rs.3875...

I have aquaguard water purifier reviva purchased in 2008 and my registered mobile number is [protected]. I am regularly paying amc but to my surprise, my complaint number [protected] is registered which still remains unattended till date. The service centre of jammu hardly attends it and the choked membrane is not being replaced by new membrane which is still lying choked. Hopefully my complaint will be addressed now....

Even after continuous reporting of the issue for no technician turning up for the due service for our water purifier (Aquasure). Past 3weeks follow up i'd highly disappointing. The latest service no. [protected]. We were assured to be attended within 24hrs but in vain. Had mentioned specific reason we are available only in weekend still no one turned up. Highly dissatisfied. Most important if we are attended beyond our free service period...

My customer number is : [protected]

Appliance: reviva ro water purifies (Eureka forbes)

Purchase date:[protected]

(Covered under warranty)

I have a pending request with eureka forbes with regard to my reviva ro water purifier. Its pending since the 16th of june 2017. Technicians have been visiting almost everyday... But the problem remains unresolved.

The series of...

My name is ashish sontakke. I have purchased magna nxt 10 month
Before, now it stops working, when i've call to service personnel, he said your machine membrane and filters are damage, i have i asked to claime under he refused. Everyone one who connected with ureka forbes are fraud.

What i want is take back your machine by charging one year use and refund the remaining amount. My registered mobile phone number is [protected].br...