EzoneOnline.in Complaints & Reviews

I bought a Sensei SCO 100C Fan Forced Oven from EzoneOnline on Dec 19, 2012, Order no 626918. It was delivered in 3 days at my doorstep but, when I opened the package I found a used oven inside with turmeric stains on the lid and food left inside the container. On giving a closer look I also found that the metal parts were rusted. It was a used oven and must have been used for a long time for such things to happen. I could not believe that...

i purchased product and order no:629942 on 21st Dec 2012.

Still the product is not delivered and no information about it. send 4 emails but not even one is replied.
I called to customer care its not working.

actually i need it immediately.
Now the use of this product is no more.

Let me know how to cancel this order and get back my money. because its your delay in deliver and no...

Ordered an item on 3rd dec 2012, and paid online at that time.
Called them on the toll free number given on their website. None lifts the phone. It took more than 30 tries for me to actually talk to them on phone.
Called a couple of days ago to find out wether the item was shipped or not. She told me I will get an AWB number on next day. But I did not get any AWB number to track the shipment. Now, after 2 days, when I try to...

Promised to give compliments and almost a month not yet delivered inspite of many call and visit to store ........ezone Ashoka pillar road branch....poor service and neglegance........

this website making fool customers threw giving fake information of stock, they haven't any stock still this website shows the product in screen.if they haven't that product why don't they remove it.i will file the case regarding this fake information and showing wrong thing for popularity of their website.
for example see the link
1- http://www.ezoneonline.in/Products/Ezone-Mobile-Phones-Mobile-Phones---GSM/SAMSU...⇄br...

hello sir,
i want to complaint against EZONE ONLINE MOBILE SHOP INDIA , this website making fool customers to show a wrong information about a product its a mobile NOKIA C5-05 this mobile is out of stock the price is Rs.3911.but this mobile best price in market in 6100. how can this company giving this mobile in loss,still this mobile is not available in company stock from last 20 days ,the price is so less then other online sites...

Respected Sir,

PF Payment not received till date. Showing below details in PF Site. Please confirm Status.


STATUS for Member ID: KDMAL[protected]

Claim ID : KDMAL[protected]
Status : CLAIM FORM 19 FOR PF SETTLEMENT FOR MEMBER ACCOUNT NO KDMAL[protected] HAS BEEN RECEIVED ON 02.06.2012 IS UNDER PROCESS

Claim ID : KDMAL[protected]
Status : CLAIM...

I bought this product Nokia Lumia 710 - Cyan Order Number: (388120) from http://www.ezoneonline.in to gift to my mother for her birthday, I place the order on 30th August 2012 and make payment through my debit card, I receive a email today from ezone customer service

Dear Prasanna,

This is in regards to your Order No. 388120 (Product - Nokia Lumia 710 - Cyan), the same has been flagged for verification....

On 15the August 2012, E-Zone advertised a discount of 40% on their products via SMS to it's customers. We live out of station, almost 3 hours away from Siliguri and wanted to purchase a large refrigerator through the discount. So I called e-zone and spoke to Rashmi Ranjan Das who claims to be thee manager but has little or no information about thee items in his store. He doesn't have any details, nor does he attempt to help answer...

Hi,

I was shown a cataloge of whirlpool refrigerator in EZONE kormangala and shown the interior of one fridge, they mentioned they were not having the demo piece.
I trusted them and ordered the product but when they delivered it is not having the interior as shown earlier.
Also while delivering the fridge I had to follow up many times with customer care apart from that again I have to follow up since they have...

https://www.facebook.com/kiransingh365...

I will like to bring to your notice that I have purchased a Samsung washing machine (F861 EW) in the month of 26th Jan 12 from E zone (Growels 101 Mall) retail at Kandivali east. It was promised by the retailer to send a washing machine which is in totally packed condition. I had agreed to pay sum of Rs 1000/- plus the 3 to 4 % Octrio charges ,as the delivery was to be given at Bhayander (At My Home).
When the Deliver has arrived...

Dear Sir,
I bought a sofa set and a Dining table from eZone Manisqare, Kolkata. When they sold me, they said that they provide life time service for the product.

When the sofaset started deforming and the dinig set started rusting (with in warrenty), I called them for the service . I got a response that somebody will visit my home and get those fixed. When I asked for the complaint number they never gave the complaint...

I purchased a sofa set and a dining table from eZone Mani Square.
When I purchased I was promised that eZone will give lifetime service for the products they sold.

With in the warrenty period the Sofa set started deforming and now it is in a deformed state. Similarly the glass dining table started rusting.

I called them few times and also personally visited the store to lodge a complaint. I always gets...

Hi,

I had purchased a LG Microwave Oven [MODEL: LG MC 8040NSR] on 22 Oc 2011 from eZone showroom at Amanora Park Town, Hadapsar Kharadi Bypass Road, Pune. The advance reciept no / buyers order no:[protected].

The ezone retailer delivered [Tax Invoice No:[protected]] a used/unpacked piece on 25 Oct 2011.

After calling the showroom multiple times the people in charge promised to replace the piece...

I have been swiped Rs. 4500/- advanced from my credit card for the sony vaio laptop which I wanted to buy from Ezone, for this advance money they gave me the receipt of mobile phones not for the Laptop. And after 3-4 days they told me that the color (black) is not available in this laptop anywhere, (Wherin DCC, VIjay Sales and many laptop shops in chinchwad, I saw the laptop in black color available.) when I asked them to return my money...

Dear sir,
I have placed an order on dated 17.08.2011 for Acer e210 smartphone,also paid the amount vis cheque, they deposited my HDFC bank Cheque in their account. after 10 to 15 days my product is not delivered from thir end. so i tried to called to the mentioned customer care for knowing the status of the same, but the customer care executive misguiding me, and one of the person abused me on saturdey. i m very frusted by their behaviour,...

Dear sir /madam
My name is Amit Kushwah.I brought a new blackberry moblie from Ezone 4/06/2011Model name Blackberry 8900. but suddenly i went service center blackberry for update my phone because my phone is not work properly and than when I was show the mobile phone EMI Number he said me your phone already register in other name this EMI number last years 2010. So that blackberry is not able to provide the service of the phone....

I would request necessary action on my below given complaint so that all consumers are aware that the Cheating & Fraud can take place also in big stores like EZONE
& that they should check the MRP before getting attracted to the heavy discounts offered on inflated MRP

Hope this will be taken care of
Please do not hesitate to contact me for any further details

B.Regards,
RAJESH JAINbr...

I have purchase Nokia mobile handset Nokia 5233 from Ezone , Shipra mall, Indirapuram,Ghaziabad on 19 Oct 2010. On cash bill they quote Item Code instead of IMEI no of mobile. The box of the mobile phone Item Code and mobile IMEI No is same. Now I went to Nokia Care centre for repair of my mobile they said that warranty of the mobile expired. I am not aware of that how they said me that warranty of mobile expired on 02 Aug 2011. Job sheet...