Claimed

Fastrack Complaints & Reviews

1.3
Last updated Apr 16, 2024
Complaints 936
Resolved
248
Unresolved
688
Quick Links
Statistics
Share
Contacts

File a complaint to Fastrack

Having problems with Fastrack?

File a complaint and get it resolved by Fastrack customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Fastrack
Customer Service Contacts

Fastrack Phone Numbers

Toll free
1800 266 0123
356
106
Phone
+91 43 4466 4199
128
67
Fax
+91 43 4427 6037

Fastrack Website

Fastrack Head Office Address

3, Sipcot Industrial Complex
Hosur
Krishnagiri District
Tamil Nadu
India
635126

Fastrack reviews & complaints page 12

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Diksha Dayal
from Noida, Uttar Pradesh
Report
Copy

they claiming that they got the wrong product.

Address:WZ-305A , pallam village, New Delhi, Delhi, 110045
Website:Titan

I purchased a watch worth ₹1, 650/- and didn't like anything about it, was already on, there was no screen protection foil and packaging as well was poor, i return the watch and now they mailed me after 1 week that the product is not same, variant is different and all. M pissed of by listening that. I want it to be resolved. M seeing so many complaint here. They supposed to refund my money but they are making lame excuses....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Mehroz Shaikh
from Pune, Maharashtra
Report
Copy

pick up related

Address:Old pool gate near pool gate police station, 411001

I had ordered fastrack watch 1month ago and due to size and belt issues i had requested for return the same but the pick up not done yet i am calling on cust care no no one responding my call and not resolving the same they all are disconnected my call not ready to pick parcel plz refund my money 1100 plz help.
Order no: 1465160

Mehroz
[protected]....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raviteja Konidala
from Ernakulam, Kerala
Report
Copy

about my fastrack watch

Address:Cmr central mall #3,52-1-35,36&38,New Resapuvanipalem,maddilapalem,vishakapatnam 530013, 530016

My watch needs repair thats y i gave it to kamal watch company pvt lmt vizag
It has been two mnths till now i didnt get my watch
Wts this actually
Y r u taking this much of time actually i bpught that watch on 21/06/2019
And i gave it to that kamal watch company on 21/10/2019
Means 2 months
Till now also i disnt get my watch
Is there are any intentions of keeping the watch woth you still...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
saniket123
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

college bag get crashes

Address:flat no 106 laxman nivas, lavale nande road nandegaon 412115, Pune, Maharashtra, 412115

Hi team,

Recently i have purchased one fastrack bag pack from titan showroom on dated 30/11/2019 but suddenly get crashes on it. Not satisfied with the product. They have charge me around 1300 something. Not possible to visit that shop again. Kindly assist on same.

Product purchase from titan showroom near erandwane pune

Mob no [protected]
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dips Saini
from Dhariwal, Punjab
Report
Copy

fastrack reflex 2.0

Address:2237, Sector 32 A, Ludhiana, Punjab, 141010
Website:Amazon

I purchased fastrack reflex band 2.0 on
16 December, 2018(Invoice no-DEL[protected], (order no[protected]), (Order date is -16/12/2018)is under warranty period and water resistance. I am tried to charge it many times but it's tap button has stopped working .I purchased it from AMAZON shopping . Please replace or repair it as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RaghavaB
from Bengaluru, Karnataka
Report
Copy

cracked frame - sunglasses

Address:Basavanagudi, Bangalore, Karnataka, 560019

I bought a pair of fastrack sunglasses on jan 2019. I have always kept it in the pouch provided by fastrack when not in use. However, one fine day, i took out the sunglasses from the pouch and found that the frame had cracked near the nose pad. I took it to showroom, they directed me to titan eye care somewhere else. When i went there, they say that breakage is not covered under warranty. It is ridiculous that the frame just cracked without...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
from Coimbatore, Tamil Nadu
Report
Copy

eye gear/ warranty issue.

Address:Shiva opticals. No, 80 Usman Road. T-nagar, Chennai, Tamil Nadu, 600017

I purchased an eye gear of fastrack on may/2019. Within a short period the frame above the right side lens cracked on its own, due to quality issue of the product. It was not mishandled or anything like that. I took back to the shop where i purchased. But the warranty denied. Though it's quality issue of the product. Cost of that eye gear was 1400 rupees. Now what should i do?...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rishikesh Chavan
from Vasai-Virar, Maharashtra
Report
Copy

in warranty product refused to replace with manufacturing defect.

Address:Venus Apartment, No. 2, GF, College Rd, Opp. BYK College, Nashik, Maharashtra 422002, Nashik, Maharashtra, 422009

I purchased sunglasses from here about two months ago. At the time of purchase, these storekeepers talk very politely and to convince you to buy from their store. I also fall in and purchased sunglasses in just one month the logo of fast track dropped down. I thought it might happen but after some days it broke while opening. When i went to the store they talked very rudely and refused to service even my product was in the replacement warranty....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
Cva Shankar
from Thiruttani, Tamil Nadu
Report
Copy

false committed and mis selling

Address:T, t, t, 620001

Hey hi.
I bought a reflex 2.0 smart band in midnight black with neon green accent swd90059pp05.in a nearest store in trichy, tamilnadu.

My purpose of purchasing the watch is to track the caller while driving. Watch has a call notification.

While purchasing i specifically asked the shop sales guy, does it works always?
He said yes.

But now call notification sometimes coming and...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mehulgupta
from Raipur, Chhattisgarh
Report
Copy

fastrack reflex 2.0 not working

I purchased a fastrack reflex 2.0 4 months back. Its tap button has stopped working. How can i get it replaced. My order id from fastrack official website-876836 dated back to 31/7/19. The model was working fine. But automatically it went in sleep mode after which i could use the tap button. Though it is in sync with the mobile app. Do probe in the matter asap...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Achintyat
from Indore, Madhya Pradesh
Report
Copy

fraud with me

Address:E-396 sch no.51 Sangam nagar, 452006
Website:Coolwatches

I have ordered a chronograph watch but they send me a duplicate fastrack watches which are damaged. They fraud me i want to return that watches and want my money back please don't do these kind of things i am a middle class boy that caused a very intense family issues between me and my family i want that money back i seen a advt on instagram and opened that website i ordered that watch they send other damaged watch of 1650/- rs website name...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
saraswat32
Report
Copy

wrist watch

Address:Bapu bazar udaipur, 313001

Sir
I have purchased a wrist watch for my daughter on date 22/9/17 during one year interval it's stopped I think battery not good so replaced it by new one from nearest place but it's again stopped I again contact to same shopkeeper then he adviced batery is in good condition your watch is defective then I contact tocompanys show room sheetalwatch company but they returned it for want of original bill after many search I found it then...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
S
Siri Jason
from Narasaraopet, Andhra Pradesh
Report
Copy

damaged watches delivered

Address:Hyderabad, Andhra Pradesh, 500020

Dear,
I ordered watch of edifice and received a fake and damaged fastrack combo set of 2
The website i ordered was thestyleindia.com and there are no ways to contact or mail them, i want a refund and requesting them to please take back the fake and damaged combo, i request you to take action against such frauds and ban their website and help people get back whatever they've lost.
The details are as follows :
Location...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vjnistala
from Coimbatore, Tamil Nadu
Report
Copy

fraudulent cab driver

Address:Chennai, Tamil Nadu

Dear sir,

My name is vijay nistala, and the cab driver riding cab # tn22- cb 1085 did fraud with me giving me incorrect information and telling me a lie.

The moment i reached chennai station he insisted me to sit in his cab to go till koyemdebu bus stand, the moment we reached out he kept my belongings in the cab and started to ride telling me that the total cost for travel would be rs 700. I agreed and believed...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
Baishay
from Bhubaneshwar, Odisha
Report
Copy

fraud of fastrack wrist watch through snapdeal site

Address:Sagar Steels, Protech Pritam, SJ Road, Near Athgao Masjid, Athgaon, Guwahati-781001, Kamrup Metropolitan, Assam, 781001

Today i received a wrist watch sealed pack, when i opened it there is nothing inside except sponze, immeidiately I called the delivery boy of Mr. Tapan Mudoi ([protected]), he reffer to his manager Mr. Munindra ([protected]) but he has not picked up my calls. I bought it from Snapdeal Site. I called snapdeal customer care no. [protected]. But No response, Please help

My Phone no. [protected]/[protected]
My Name Chandan Baishya...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
B
Baishay
from Bhubaneshwar, Odisha
Report
Copy

fastrack black dial analog fraud

Address:Sagar Steels, Block B, Protech pritam, SJ Road, Near Athgaon Masjid, Guwahati-781001, 781001

Today i received a wrist watch sealed pack, when i opened it there is nothing inside except sponze, immeidiately I called the delivery boy of Mr. Tapan Mudoi ([protected]), he reffer to his manager Mr. Munindra ([protected]) but he has not picked up my calls. I bought it from Snapdeal Site. I called snapdeal customer care no. [protected]. But No response, Please help...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
asifhyd6
from Hyderabad, Telangana
Report
Copy

fast track reflex 2.0 watch

Address:BANTIA ESTATE, Hyderabad, Telangana, 500003

My watch is goes to DFU mode when i ask about customer care they are not solving any issue just saying go to fast track near by showroom, i want to ask a question to the fast track company if the expert team doesnt know any thing about software programme on the watch why they open a unnecessary customer service and wasting time if i want to go to shop why should i call customer service need this answer on my mail [protected]@gmail.com
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Madhu M.N. Madhu
from Mumbai, Maharashtra
Report
Copy

duplicate product sales by hanuman times

Address:Hanuman Times, opp Ashok talkies, Ashok Road, Davangere 01, 577001

Dear,
My cousin purchased a Fastrack watch at Hanuman Times
Opp Ashok talkies, Ashok Road
Davangere 01
GSTIN-29ARMPR0124R1Z3
On the date 16/06/2019
But this watch is duplicate means local watch merchant sold to my cousin. He paid to Shop Rs. 700 /- but here is MRP of the original watch Rate is 1650/-. Sir kindly take action to the shop
Complaint by
Madhu MN
Davangere
[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Moga666
from Chennai, Tamil Nadu
Report
Copy

vehicle condition and driver condition

Address:NUNGAMBAKKAM, 600034

We book a call taxi with ac from velacherry to nungambakkam on 19.8.2019. But the vehicle is very worst in condition and driver did not manage the vehicle. Lot of times we are shocked when he applied the brake.ac did not working and very bad smell in car. Aged and not a service driver. We are very unhappy and give the amount of ride.
Ftbp bookong no. Ftp[protected].33 am
Vehicle regn no. Tn11w3665
Mobile-[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lama Yonzon Samye
from Baharampur, West Bengal
Report
Copy

women's watch

Address:Lebong cart Kutchery compound, Lebong Cart Road Kutchery, Near D.M office, Darjeeling, West Bengal, 734101

Hi m sabnam from darjeeling. I' ve recently bought a watch from titan showroom in darjeeling near rink mall, its just been 5 months, i had bought in febuary (8.2 2019) but after keeping away while diswashing and washing clothes, then also the water get inside the watch, this is the 2nd time as i beleive the watch is water resistance,
If this used to happen by spending this much of amount, then would've bought the branded watch. And...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy