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Fastrack Complaints & Reviews

1.3
Last updated Apr 16, 2024
Complaints 936
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248
Unresolved
688
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Fastrack Phone Numbers

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1800 266 0123
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+91 43 4466 4199
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+91 43 4427 6037

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Fastrack Head Office Address

3, Sipcot Industrial Complex
Hosur
Krishnagiri District
Tamil Nadu
India
635126

Fastrack reviews & complaints page 14

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V
Varadhan M
from Bengaluru, Karnataka
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fastrack watch: repeated issue time changes and stops

Address:No. 4M-404 Kamanahalli Main Road, HRBR Layout, 2nd Block, Bangalore, 560036

Date of purchase 2.8.2018 from titan store (Pooja times) bangalore.
I noticed the time changes automatically and stops sometime. Given back to pooja store and got it back after service, but still had the same issue.
Now given again to service center nearby no. 4m-404 hrbr layout on 27/04/2019. They said they will change the internal part. On 30/04/2019 collected the watch back from service center. Now i noticed the issue still...
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V
V Rituparna
from Mumbai, Maharashtra
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incorrect status of my product delivery

Address:Flat 2109, Mànjeera Majestic Homes, 3rd phase KPHB, Kukatpally, Hyderabad, Telangana, 500072

This is in reference to my order No- 467038. I would like to raise a complaint because I have not received the product yet.

The Bluedart website might show that it has been delivered on my name but the fact is I have not received it because I was not at home. Nobody was at the address when this update was loaded. I checked with our security guard but they also confirmed that no parcel has been handed over.

How...
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V
Vicky30188
from Mumbai, Maharashtra
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fastrack watch combo rs.1199 refund

Address:235, Vivek Nagar, Hiran Magri Sector-3 Udaipur, 313001

I order fastrack watch combo rs.1199 from wrist factory by courier. When i see the images and review i thought watches are branded but watches are duplicate... And brown one has its broken key and red one not tell the time properly.. I am expecting good quality product but product i get is in very bad condition... Please return this order and return my cash 1199. My order no is 21486...
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V
Vicky30188
from Mumbai, Maharashtra
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return product

Address:235, vivek nagar, hiran magri, sector-3, udaipur, 313001

I order fastrack watch combo rs.1199 from wrist factory by courier. When i see the images and review i thought watches are branded but watches are duplicate... And brown one has its broken key and red one not tell the time properly.. I am expecting good quality product but product i get is in very bad condition... Please return this order and return my cash 1199. My order no is 21486...
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G
ganapathy11111
from Chennai, Tamil Nadu
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send defective product

Address:West Mambalam, Chennai, Tamil Nadu, 600033

Sir
I received sunglasss with scratch and bubble in the lens.

Making to return the product there is no response from their side.

No proper response.

I made call to them but they replies to send mail.

If i send mail there is no response.
I got ticket id but they reply to send mail again.

Today also i contacted them but there is no proper response from...
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N
Nirupan v
from Mumbai, Maharashtra
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pick up not came after prior booking

Address:Chennai, Tamil Nadu, 600062

I have booked a cab from thirumullaivoyal to to chennai egmore railway station at 7.15pm on 16/04/2019. The booking was done prior to 6pm in advance.. But up to 8 pm i did't get any call from driver or msg from fast track office... My train was around 9.20pm... Finally around 8.20pm i have booked another uber call taxi and running to train at the last minute.. I suggest please don't use fast track call taxi... It is worst in service and respond...
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M
MissMeLolo
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fastrak

Address:375 Beale St, 94501

My fiancé and i both purchased fastrak devices at costco. We followed the instructions on the packaging which resulted in a $25 credit, instead of the $30 promised on the packaging along with a $25 charge to our credit cards.

I called fastrak to request the $5 fthat was promised to both o[censored]s. I spoke with tania, who was rude and uncaring, insinuating that i was not that intelligence because i didn't set up the account correctly,...
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C
Chandu Shekar Sc
from Hyderabad, Telangana
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facing issue in watch since I purchased

Address:500014

I purchased a watch on[protected] and I facing problem on that day onwards.
First I got battery issue I went to service centre. But they are saying no technicians to repair the watch. After that I went today for. Needle issue in watch they saying same story that technician not there to repair the watch. I went to a local shop and he repaired my watch in 10 minutes

Service centre outlet. K2S ENTERPRICES
ADRESS:...
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B
BeingAarush
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strap got cracked within 30 days

Address:16 gaurabagh colony kursi road lucknow, Lucknow, Uttar Pradesh, 226026

I have purchase Fastrack NK 3039SL02 from showroom of Lucknow and within 30 days its strap got crack .when I went to the service centre employees over there were telling that strap is not kept under guarantee. why should I pay for this kind of material which is getting cracked within one month. it is worst company for me I will never buy this product in my future and please take possible actions against this thank you...
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Address:625, Sirumani Nagar, Blakrishnapuram, Dindigul, Tamil Nadu, 624005

I have booked through fast track app from my location to chennai airport on 09/11/19 at 11.15 p. M. I booked at early noon on the same day and i got confirmation message too. Till evening i didnt get the drivers number then i called them and ask about the status they said we cant check the online booking through phone call and your booking is confirmed driving will call you before 10 mins of pick up. I waited until 10.45 and i called costumer...
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S
shilpa jajodia
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late arrival and unsafe driver

Address:Chennai, Tamil Nadu, 600040

I have made the booking - hi mrs,
Your trip driver has been allocated. Reg no: tn85f4696, contact: [protected] and your trip otp is 5982.

Drive came late and then misbehave and then stopped the cab on the street asking for money. No complaint calls also are taken. Very bad service. Pathetic attitude and very unprofessional. No respect and unsafe...
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H
hbk288
from Nagercoil, Tamil Nadu
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ma012br1 titan sunglass

Address:186, Court Rd, Opp BSNL Office, Vettunimadam, Nagercoil, Tamil Nadu 629001, Kanyakumari, Tamil Nadu, 629301

Hi i am rubban from kanniyakumari. My sun glass lens has damaged severely and needs replacement. For this i contacted titan eye plus store at nagercoil. But they told me that there is no spare for the model and also in addition they advised me to throw away and buy a new model.
I am not sure about the titan customer service

My mobile number is [protected] alternate number is [protected]
Email id is [protected]@gmail.com...
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J
Jyothi Kondeti
from Hyderabad, Telangana
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not working and worst quality.

I have purchased on online fasttrack combo pack of 3 watches for women. They are worst in quality and not working from first day. At the time of order they show returns in one month, but after delivery that is shown return in two days only. This is cheating customers. Waste of money. I have purchased for 1200 rs. But the quality is not much/ worst quality....
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A
Abhik Talukder
from Kolkata, West Bengal
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strap changing issue

Address:Kolkata, West Bengal, 700010

I have a brown strap fastrack watch, the strap is teared apart now i need to change it, so i visited a nearby titan showroom but the same material and quality of the strap is not present, so i visited a lot of titan showrooms nearby but still they don't have the same thing, the strap they are providing is of bad quality and also not the same as i bought it with the watch dial, and also they are charging a lot for that duplicate strap around...
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V
Victor Paul Christopher
from Coimbatore, Tamil Nadu
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watch returns

Address:628210

S. VINOTH JEMI on Feb 18, 2019
Submit a Complaint
Dear sir/madam,

I have ordered a fastrack combo watch through an online and got the products but quality of product was really bad those even not worth for 100 rupees.
The have sent many emails to customer care id [protected]@gmail.com but till date no response seen on email nor call for return it back.
There is no contact number also to reach out...
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V
Victor Paul Christopher
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

watch return

Address:628210

Watchclues — fastrack combo offer - fake

S. Vinoth Jemi on Feb 18, 2019
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Dear sir/madam,

I have ordered a fastrack combo watch through an online and got the products but quality of product was really bad those even not worth for 100 rupees.
The have sent many emails to customer care id [protected]@gmail.com but till date no response seen on email nor call for return it...
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S
sahoo santosh
from Kalpetta, Kerala
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men watch model no 3039sfc

Address:Kannur, Kerala, 670001

I am perches on men watch model no 3039sfc watch in 15th jun 2017 but using this product my recommendation do not perches this product use in minimum 6 month watch dial in very sharping cut to skin. I am purchasing date to till date 6 time to servicing this watch, i am very dis pointed in fast track company.
My so many friend ask the how is watch my recommendation is do not buy this product you can see another product....
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S
Sudhakar.deena
from Cherthala, Kerala
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fasttrack-worst taxi services

I believed that fasttrack is good for packages trip. But they failed two times and they kept me in critical situation. Even if they not able to do they should intimate us in prior.
I really dislike and disappointed with call centre people they always lie like cab is near by will be reaced in 5 minutes, but they will not share mobile of cab driver and making us fool.
I will not try fasttrack hereafter....
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S
Surabhi T Rao
from Chennai, Tamil Nadu
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request for replacement

Address:Bangalore, Karnataka

I purchased a Fastrack women's watch on 28/05/2017, but it stopped working after the 3 months of purchase. I went to the service store and got it repaired and again it stopped several times and repaired almost more than 10 times.
Even after getting service from Fastrack service center many times, the problem is repeating several times.
So i want replacement for this watch.

Model: NG6078SM02C...
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Address:Vadodara, Gujarat, 390006

I have placed an order online for sunglass model no NBP300GR3 on 1st Feb, 19 from fastrack official website which cost me Rs/- 1799. Since i placed an order amount got deducted from my card but didn't receive any order confirmation or order NO. Its been more the 6 days i am keep emailing them asking my order but NO RESPONSE at all. Here is a online inquiry ticket ID [protected]. i have no clue where the HACK my order is?. I also...
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