Flaberry.com Complaints & Reviews

I had placed an order on 14th feb 2019 for a bouquet of flowers and some chocolates on flaberry.com

I am highly disappointed by their service. Forget being late.. They failed to even deliver the products i ordered. They took the whole amount in advance because there is no other option but to pay first. Infact i had to pay extra for same day delivery.

I tried to track my order multiple times throughout the day...

Today i ordered, my order contains 12 red roses, 2 chocolates and pay the amount 848 rs from my pnb account through debit card. But after some time i received the message we are extremely sorry about this. Something went wrong and your payment for scheduled order was unsuccessful. Amount payble 748 rs...

Neither did they refund nor order place.

They are fraud & fake site....

I ordered order for 9 feb 2019, my order contains 12 red roses, half kg black forest cake, and card (Paid exclusively).

Cost for the order was:- 1069.5 (After 5% discount)

Not received items on 9feb:-
12 roses and card, i already mailed to customer care but no one is replying.
Now to whom should i claim for my issue

Received items:-
Half kg black forest cake even they did...

Hi,

My husband has ordered a gift worth rs.1897 for my birthday. I haven't received the gift.

He had inquired them before placing an order and gave complete delivery address while placing an order. On the day of delivery, they just emailed that they are not able to deliver the gift to the location.

They refunded amount in flabbery wallet but no use of it. So he requested them to refund rupees...

Two orders placed on Flaberry.com for flowers delivery in quick succession.
Payment made through ICICI bank for both orders through debit card of bank.
Flabbery accepts payments through Razorpay
Razorpay asked for duplicate payment which I did not make
Flaberry refuses to refund the money
Flaberry did not deliver the flowers
Mini Statement
R K SANDHIR [protected] br...

I have placed an order in Flaberry today i.e[protected] and my order number is [protected].
I got an email saying that the flowers which i ordered are not available and they will deliver care in the same amount.I replied back to the email saying not to send cake and cancel the order and initiate the refund.

Unfortunately i did not get any reply.I do not want any alternate gift to be send except flowers .Also, the customer...

I had placed an order with flaberry today morning 19.12.2018 for a bouquet and cake to be delivered to falakata west bengal, they have taken payment from me but no reponse from customer care as well as no product being delivered. I have been cheated . Order id for the same is[protected], payment made for the same and nobody answers on the customer care number ....

I placed an order on 23rd nov for a bouquet to be delivered on 25th nov on my friend’s wedding. However, the site kept on showing errors and the date mistakenly got changed. I tried to call the customer support to change the date or cancel the order but the voice recording said they’d send an sms with a link. Every time i opened the link and filled in all the details, it showed an error and i could not submit the form. I just want to...

I have ordered for bunch of flowers in the domain flaberry.com, it is mentioned in their web site that they cover the area which I have opted. Now that while tracking it is in the primitive stage. They haven't started to do the shipment process or packing till now for the delivery. I have called the customer care dept for an enquiry but not responding. They send some message as to guide us. I replied to the message asking the current status...

My order id is[protected] I booked order 10/9/2018 and time slot is 4pm to 10 pm than after I changed the schedule 11/9/18 but there is no timing show af my delevery and than after I dnt get any call from Flaberry’s and I create many times ticket to delevery of my product but nothing heppen to this no call and text I get it from flaberry and I tryd many times customer support but nothing happen now I want to cancell my order and refund my...

Worst service and customer support, i have encountered. My first order (Order no.[protected], amount rs 1049) was to be delivered on 5th august. I got a mail from customer service that the order can't be delivered, because of geographical location even though i had confirmed the location through pin verification in their portal. When i asked for refund, i got the reply that full amount can't be refunded and part of it will go into flaberry...

Worst experience ever from the customer support team. Asked for a refund because they didn’t deliver my order on time. To my surprise they said the bought flowers weren’t available with them and they had mailed me regarding this. I didn’t receive any mail of that sort. When I requested for refund, I had to request them for continuous 5 days without anyone from the CustomerSupport team replying back. Still haven’t got my refund. Thinking...

Hi,
I have ordered flowers to be delivered on 14-Feb-2018 but they didnt delivered the order stating that there was heavy rush and they couldnt complete the delivery. Then they said they will credit the amount to my Flaberry credits, but till now neither they have refunded back the amount nor they have credited my Flaberry account. The order ID is [protected]. From last 4-5 months I am struggling to get my amount back, but I havent...

Order number[protected] placed with flaberry with an advance payment of inr 1099 to deliver flowers to a family member on his 89th birthday.
Not only has flaberry failed to deliver the order for a very important occasion but has also been unresponsive to my emails, calls and chats seeking an update.
I understand that the company is a fraud and none of the numbers or email ids can be reached.
I will next lodge a police...

Hi I am Bani
N I placed an order n mah order no is[protected] of flowers and chocolates for mah friend but till now mah order is not delivered n when I am trying to contact the customer care or the executives to knw about mah order no response infct whn trying to see d current status it is coming no order exists from this order no
Even amount tooo is deducted from mah account
N even I have proofs too for the payment...

Hey i sevi! My order number was[protected]
Which was ordered on 7 june has been cancelled and there was written that it has been refunded... But i had not got my refund amouny till now mean 15 june... They neither reponse nor they have any contact number... Now i have decided if they wont respones my complaint too i will case file upon them...
Any one more coustmer want to join me please complain on it "case a file"...

I ordered flowers online for my mother on jun 9 with a delivery date of jun 10 and a specific time slot for which i was charged extra. The total cost was 1449 rupees.
I tried submitting a complaint through the flaubert website, but it generated an error every time. I tried calling the number they provided in an email but an automated voice always directed me back to their website. I emailed them about my complaint but there has been...

This is me Priya..I hav placed a order on 25 May 18 but I didn’t get the order..so I tried to contact the customer care through mobile but I failed..but finally I talked to ur executive regarding my order I’d[protected]... then he told ur money was deducted but order did not delivered due to some problem..so finally he told i wil arrange a call from our refund team n your money wil b refunded back in your account..but till the date I...

I ve ordered a cake and a bunch of flowers (Order no:[protected] for my friend’s birthday yesterday... They did’nt deliver it and moreover did’nt show the responsibility to inform about it!!! The most fake online site i’ve ever seen!!! Tried to contact the customer care but had no response!!! Atlast they sent me a mail at night saying that they can’t deliver to that area and instead they will sent a pack of chocolates via courrier...

Order status for order #[protected]:

Ordered flowers for mothers day and they never delivered. So called in to either get a refund or talk to customer care to resolve the issue... They promptly hang up on u and tell u to report the issue through a link. Want an immediate refund... And i don't mean one where u say refund is in process and u take more than a week to get that job done too... I can see from google reviews that u...