Flaberry.com Complaints & Reviews

Dear team,

I ordered roses to be delivered to my husband on valentines day as a surprise to him at his work premises. Hence i ordered and initially the order id never appeared in their system though it was communicated to me through email, so i tried to contact the customer service and the queue was like i am 78th customer waiting to get responded, i even took a chance of waiting for my turn which never happened until 1pm....

For the first time ever, i went with an unknown company instead of ferns n petals and they conveniently ruined my valentine's. I had ordered a bouquet and a card for which they guaranteed delivery the same day. However, even after 24 hrs, the order is still under processing.

What's amazing is that their customer care line's option of "speaking to an agent" refers you back to their site. Their atrocious customer service only...

I ordered one cake from flaberry.com order no.[protected]. They deducted money from my debit card. Neither they delivered the cake nor did they refunded my money.
It is completely a fraud.
Also there helpline doesnot transfer call to customer care executive.
Ordering a product seems to be a blunder.
Is this way the digital india will work?
These fraud website should be banned immediately....

I ordered flowers and chocolates using flaberry.com. I received the confirmation mail stating my order is placed and will be delivered. Money got deducted from my account. But order is not delivered. When i go to track order it says no order found with this orderid and emailid. I tried contacting them and they just aren't responding anywhere. Very disappointed with them and the business model of theirs looting money off of people....

I have ordered flowers last night for a friend as it is Valentine’s Day but unfortunately nor they are delivered and dese people are not even responding to me. I was confirmed they will be delivered today by 8pm and order is still under process. It’s a huge disappointment. I need a refund back as soon as possible for the same .
Product id details[protected]...

I have ordered a dark forest cake for my dad's birthday on 17th jan 2018 in flaberry.com. But as usual, they couldn't deliver the cake on time or even after the next day. So i requested them to refund rs. 999 which i paid using the flaberry wallet. Now the order status is showing as "refunded", but i neither received the money on my bank account nor on flaberry wallet. I have sent a couple of emails to inquire about the refund status, but...

Ordered 10 pink gerberas in tissue wrap for rs 399 and paid rs 150 for fixed time delivery. My order number is[protected]. The item was never delivered. There was never an attempt by anyone for a delivery. This was a completely a hoax. There is no customer service support. Written to them several times but no response. They are taking advantage of customers faith in online shopping. I demand an explanation from the company for this mishap....

I have placed the order in online, delivery place pin code 577522, after placed the order with online payment, customer care executive called, we are unable to delivery this place.

He said amount will refund with 48 hrs, but more than 250 hrs gone, as on date i have not received any refund, in that meantime, i send 20 mails, but nobody reply.

Customer care number also nobody lifting. I have enclosed below...

On 25/12/2017, i placed an order (Flowers & chocolates) to be delivered at balachaur, nawanshahar-punjab (144521).
Order no.[protected]
Order time : 10:35:42 am ist
Payment mode : net banking
Amouunt paid : rs.699/-
I got confirmation mail regarding my order at 04:07 pm on the same day.
But after waiting till 06:30 pm, i enquired about my order and submit an enquiry on the website of flaberry.in response...

I ordered flowers and cake on my friend birthday on 26/12/2017 for rs 799.. Next day i got call from flaberry that's location can't be delivered hence money will be refunded. After that nothing happened. I tried calling and drafting emails more than 20time no response. Hence i have lounched complaint on then here in bangalore local police station and drafted cheating case on 04/1/2018.
Horrible experience.....

Ordered a beautiful cake with flower for birth day occasion to deliver on 12 dec early morning and made additional payment to make early morning delivery. Item received on 12 dec late night. Totally spoiled the birth day event. I did not get the cake what i ordered and no flowers. Instead i got some cheap cake and 3 chocolates with worst packing. Without my knowledge and permission they changed the items and delivered. Still i did not receive...

Dear Sir,
I received very bad service in my life ever . I used first time flaberry, i paid my payment on dated 03.12.2017 for delivery on 08.12.2017, but after several mail about my status of delivery i came to know on 08.12.2017 that it will not possible to deliver. Now they are telling that the amount will transfer the flaberry account. but i dont want to use flaberry service.

Please refund my amount.
order...

I had ordered a flower basket for my husband's birthday at 1:00 pm on 24th oct. I got a call from someone from the team at 1:15 pm saying that they don't have a square basket that i have ordered and were offering me a cheap looking round basket which i didn't like. He called again at 1:21 to confirm that they have been able to arrange the exact same flower basket that i ordered and that everything will be delivered as per my request.in the...

I have ordered tenderness flowers with archies greeting card and my order number is[protected] for 1st oct 2017. The company have called me and said that we cannot do the delivery today because of time constrain and will be delivered with a complimentary gift tomorrow morning between 8- 10 am which was still alright for me. Today morning when i havent received the order the person from customer care (Avinash) said we will proceed with the...

I placed an order for 16th aug 2017 order no :[protected] which was not delivered and no refund was given. Instead of that i had to place an another order with order no [protected] in which i received totally dead flowers almost 2-3 days old that to 11 am in the morning when every thing must be fresh. On top of that customer support person was # mouth and the overall boo-key was not even close to the exact boo-key shown in the picture. They...

Very disappointing as order was not delivered and money not refunded to my bank account despite multiple requests simce last 10 days. Worst online ordering experience ever. Gift was not delivered. If it could not be delivered, they should hve told before taking the order. Afterwards m calling customer care over n over. No one is responding to requests of refunding my money back in my account. Bad experience....

I order one chocolate delight cake & one cadbury celebrations on 30july17 with order no:[protected] to Srinagar uttarakhand which cost be 924 rupees, but nothing has been delivered up till now, they have confirmed me that they will deliver it in time to Srinagar, now when will they refund my money or they will deliver in 1 or 2 days, do I have to go to police station or consumer forum in order to get justice....

Hi,,

I didn't receive the flowers i paid rs 599/- for dated 26 jul.
Inspite of repeated mailers and calling them over phone to refund my money back, even after 14 days, i am yet to get my refund in my bank account.
When asked for refund they are just saying it has been credited to my flaberry account. Why the hell i need to maintain flaberry account. I dont need any.
I want the money to be credited back...

Hi i placed a order with falberry and the order i'd is[protected], due to some reason i called them to cancel this and the customer service people were so rude i asked them for a refund after cancellation and they said the money will go the falberry account not to bank account. Will place use flaberry again and not will recommend anyone howevers startup is this dude u will never be successful if this kind of attitude remains....

I have placed a order on 3 july 2017 for rs 599 /- and they have accepted the order for that pin code. The order was supposed to be deliver next morning and till evening of next day they were saying order is under process and than they say they can't deliver on that pin code. I asked for money to be refunded back to my bank account and there customer executive said it will be done within 2 days and today is 17 july 2017, i have not got my...