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Fortis Healthcare Complaints & Reviews

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Last updated Apr 10, 2024
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Fortis Healthcare reviews & complaints page 4

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R
RajatOberoi
Aug 30, 2022
Aug 31, 2022
This thread was updated on Aug 31, 2022
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Payment deducted and appointment cancelled

Address:Bannergatta road bangalore

Payment of Rs 950 was done for video consultation with doctor and appointment was cancelled. Called customer care 10times but everyone has provided reasons to wait. There is no response to the emails I sent regarding same to customercare.[protected]@fortishealthcare.com...
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D
Dipankar Chowdhury Chowdhury
Aug 23, 2022
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Published a fake and false newspaper advertisement, where name of of my firm was

Address:Kharagpur, West Bengal

Fortis Hospital, Anandopur, Kolkata was published a false and fake advertisement in a leading Bengali news paper Ananda Bazar Patrika) without my consent 0n 26.4.22, on this advertisement name of my firm " New Balaram Medical Store name was clearly mentioned, regarding this add we had not any official information also content of this advertisement was also mismatch, which I strongly condemn.

AS a small business organization,...
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Narayan.Sharma
from Ulhasnagar, Maharashtra
Aug 21, 2022
Sep 9, 2022
This thread was updated on Sep 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of deposit amount is not yet remitted

This is regarding patient UHID 11105911, The Fortis Hospital Mulund has not remitted the excess amount of approximately 11 lac despite of constant chasers.

At the time of my wife's Bone marrow transplant they were not ready to continue the procedure without the full payment of the estimated amount however, after the operation the excess amount is not being remitted as they the amount is huge and received from different sources.br...
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S
shsaura2
from Faridabad, Haryana
Aug 18, 2022
Aug 20, 2022
This thread was updated on Aug 20, 2022
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Complaint against pathetic health management system.

Address:Neelam chawk Faridabad

This is to inform about the worst management of this hospital, where the nicu staff is working totally carelessly. We have been waiting for 4-5 hours for the discharge of our patient after getting approval from our insurance patner. At first the NICU staff said they have sent the baby bill to TPA but after 4-5 hours later when mother bill was aproved we got to know that they NICU staff has not sent the baby bill yet and bluntly saying that...
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I had made the payment for an online consultation with a doctor and the doctor didn't have the courtesy to show up or inform that she would be running late or would be unavailable! I asked for a refund, they didn't have the courtesy to respond or to issue a refund or even to reschedule the appointment!! JUST DON'T RELY ON THIS RIDICULOUS HOSPITAL FULL O[censored]NPROFESSIONALS. YOU NEVER KNOW YOUR PATIENT MIGHT DIE BEFORE THEY EVEN CARE TO RESPOND...
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S
SneKar0621
Aug 6, 2022
Aug 8, 2022
This thread was updated on Aug 8, 2022
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Doctor didn't show up after the payment was done and no refund issued

I had made the payment for an online consultation with a doctor and the doctor didn't have the courtesy to show up or inform that she would be running late or would be unavailable! I asked for a refund, they didn't have the courtesy to respond or to issue a refund or even to reschedule the appointment!! JUST DON'T RELY ON THIS RIDICULOUS HOSPITAL FULL O[censored]NPROFESSIONALS. YOU NEVER KNOW YOUR PATIENT MIGHT DIE BEFORE THEY EVEN...
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M
Mangelalmeena
from Jaipur, Rajasthan
Jul 27, 2022
Jul 29, 2022
This thread was updated on Jul 29, 2022
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Fault of hospital staff but money charged from me

Address:Jaipur

Worst management ever seen in any hospital, without COVID test patient was in OT, medicine were issued and in last, they refused to operate.
Except doctor all staff behaviour was fully unprofessional and unacceptable. Full charge of medicine, room, physician etc taken. What a nice tactics to looted .
I am going to consumer court.
Thanks...
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A
Akshit2510
Jul 23, 2022
Jul 23, 2022
This thread was updated on Jul 23, 2022
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About my room environment

Address:Fortis Shalimar bagh

My room number is 205 bed number 3
The person on my neighbour the bed is so loud and disturbing he is shouting all day long and is using abusive words
I am suffering from typhoid and not able to take proper rest because of him
There is no one on the reception and the staff is not helping the are saying we cannot help with it
At night also he is shouting talking very loudly
Please change my room
Jiya...
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R
ratpan007
Jul 17, 2022
Jul 18, 2022
This thread was updated on Jul 18, 2022
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Admission dept

UHID - 2820562
We have booked for Twin sharing room as per our estimate but still Fortis admission dept transferred our patent from ICU to General ward and telling me that I still have to pay for Twin classic room.
This is completely unacceptable and outrageous.
I strongly complain against this and if I am being asked to still pay then I will lodge a complain in police station and also go to social media....
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V
venkatagirirao
from Bengaluru, Karnataka
Jul 11, 2022
Jul 14, 2022
This thread was updated on Jul 14, 2022
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Refund not given for cancelled video consultation

Address:Fortis hospital Bannerghatta road Bangalore

I had booked a video consultation on Friday 8th July at 5 20 pm but it was cancelled due to unavailability of doctor . Amount is not refunded . Rs 1000 to be refunded...
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H
Harpreet Malik
Jul 2, 2022
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Refund of charges paid twice

Address:S332 FF Panchshila Park, New DElhi 110017

I had booked an appointment with Dr Gurinder Bedi through the app & paid Rs1200 online on 14/6/22--appointment was for 16 June. On 16th June, Ms Sudha -Dr Bedi secretary -asked me to pay Rs1080 ( I am a senior Citizen) as the booking through the app was done in my husbands name also a senior citizen --Harpreet Singh Malik -- & hence this anomaly needed to set right. She assured me that she was raising an advice for refund. Ms Sudha is now...
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V
Vikas bansal 33
Jun 21, 2022
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Medical report urine culture

Dear sir
I have submitted urine for culture report on 18.06.2022 but did not receive yet. I am 250 km away from Mohali hospital. Kindly send me my urine culture report on my email [protected]@gmail.com. my UHID for Mohali hospital is 6427380....
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V
vrana19
from Mohali, Punjab
Jun 21, 2022
Jun 24, 2022
This thread was updated on Jun 24, 2022
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Inappropriate Behaviour By Dr Rupinderjit Dialysis Centre

Address:Mohai

My mom is going through dialysis from fortis hospital Mohali. Where on duty Dr Rupinderjit (Dialsis Centre) misbehaved with my mom. She doesn’t have the sense how to attend a 70 year old lady who is going through a critical procedure. She repeatedly shouted and scolded mom for no reason.My mom was very upset and kept on crying during long & tiring Dylsis procedure. She was a class one officer she complained that in her entire life she...
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Neeraj Singh Nehra
from Gurgaon, Haryana
Jun 20, 2022
Jun 24, 2022
This thread was updated on Jun 24, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint India IVF Gurgaon Pathetic services and Staff

Hi

This complaint is regarding pathetic services and inappropriate behaviour of staff of Gurgaon IVF.

After seeing the Add i have decided to visit India Ivf Gurgaon center and met Doctor.

After satisfactory discussion i have decided to start the treatment and started medication as per advice.

Staff from Gurgaon center asked me to visit fortis for registration and Tpa formalities....
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A
anilkumsri
from Gwalior, Madhya Pradesh
Jun 17, 2022
Jun 24, 2022
This thread was updated on Jun 24, 2022
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Not giving appointments online for treatment in gastroenterology as ECHS referral

Sir, I am an ex servicemen and I tried to book my appointment for gastroenterology in fortis hospital Noida sector 62.They denied me give appointment saying that for ECHS referral he will attend after 1300hrs whereas I wanted to take appointment at morning times. My question is that why they making difference between normal patients and echs patients. Please call me [protected] if required. Thank you...
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B
Bunty0089
Jun 14, 2022
Jun 16, 2022
This thread was updated on Jun 16, 2022
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Dr anuja porwal and their staff

I am ex Army person who served my whole life in indian army i came to fortis for my spine and knee problem .i consulted dr bansal for spine and dr anuja for knee pain
At same day dr bansal suggest mefor spine surgery and dr anuja wrote some test .indid all billing for every test and oprated by dr bansal .after spine surgery means after 2 week i did all the test of anuja porwaal ...and waited for 2 hour to jus show the report to anuja...
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A
Ajai233
from Gurugram, Haryana
Jun 10, 2022
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Negligence by the call center team in appointment booking

Address:303 TOWER 3, CHD AVENUE-71,SOHNA ROAD, SECTOR-71

I had called the number [protected] around 10 days back to book an appointment with Dr Praveen Gupta for 15 th June, patient name Tanvisha Singh. But they have taken all the details of the patient and registered it but did not book the appointment. I called today to check the status of my appointment as I did not receive any SMS etc, now they are telling me that your appointment has not been booked.

I can come as a walk-in...
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D
May 30, 2022
Jun 5, 2022
This thread was updated on Jun 5, 2022
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Not provided bed for planned surgery

Address:Kalyan fortis

I had plane surgery of my wife for implant removal from her ankle.
Surgery was planned for 2 week. I confirmed 2 hours before reaching hospital and they told me your deluxe room is ready.
When we reached hospital they told us we deluxe room is under maintenance either you leave or manage with general ward. And if you leave surgery will be postponed
Why someone need to settle with general ward after paying 2 lac.....
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V
VIshalSAlekar
from Thane, Maharashtra
May 30, 2022
Jul 7, 2022
This thread was updated on Jul 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

When well know Doctor lies, casual approach towards patient

Date: 6th April 2022 @10.30 OPD appointment with Dr.Uma Dangi
UHID No.11659200
Patient with Anterior mediastinal mass.

Our patient had a visit to Fortis Mulund hospital in OPD hours to check up and consultation with Dr.Uma Dangi.
As per Dr.Uma patient seems stable but he needs observation and he could be faint! which even doctor was not sure!
She advise for hospitalization for 5 days to diagnosis...
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Triveni Chalwadi
May 29, 2022
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Complaint about the medicine prescribed by the psychiatrist

Address:Mumbai

I Triveni Chawadi UHID: 10247009 visited Fortis hospital- Mulund, Mumbai on 7/5/22 to meet Hirak Patel, a psychologist she suggested I meet to Dr. Kedar Tilwe, a psychiatrist. I told them I was feeling shocks on the body, tingling & other sensations like breathlessness, palpitation, increased heart beat, etc.
Dr. Kedar Tilwe suggested to me these medicines for 20 days -Trinicalm plus, Oxetol XR 150, oleanz rt 5 & etizola 0.25. (Prescription...
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