[Resolved]  Freecharge.in (Accelyst Solutions Pvt Ltd) — Debited twice from my account

Address:Mumbai City, Maharashtra

From online transaction department of Accelyst solutions pvt Ltd, Amit singh called up having an employee code B-19721, GIVEN ADDRESS AS : D-1UDYOG SADAN NO-3, MIDC CENTRAL ROAD, ANDHERI EAST MUMBAI.[protected].

CONTACT NO.FROM WHICH HE CALLED UP IS [protected],

HE ASKED ALL MY PERSONALATM & NET BANKING DETAILS WITH PASSWORD, & DEBITED TWICE FROM MY ACCOUNT OF RS.5011.24 .promissing me these transactions have wrongly been performed due to technical problem, you will be reverted back these amt of rs.10022.48 in your account.within 4 hrs.

Total amount debited is Rs.10022.48 today morning, for your ready reference please find below the bank statement where these two transactions have been done of Rs.5011.24 Amount.


Freecharge.in - data card recharge done on 1st oct 2014 8.28pm thru net banking
nsh on Oct 2, 2014
i have done a datacard recharge payment done thru net bank balance has been deducted from my SBI bank but still i have not received a data recharge uptill now on my cell no.[protected]. of idea karnatak.no. my bank transaction details are as under ;- 1-Oct[protected]Oct-2014) TO TRANSFER INB PayU India [protected]IG00AFVXO8 TRANSFER TO [protected]...


I recd a reply from your online transaction department against to the above complaint made by me from one of your employee
Mr.Amit singh, Employee Code : B-19721.
Contact no. [protected]
landline no[protected]

Address :
Accelyst solution pvt ltd.
D-1 Udyog Sadan
No-3 Midc Central Road
Andheri East


asking for my debit card details to revert the recharge amount of rs.69. which i have already provided but since my mobile no was not registered on my debit card transactions, he asked me my net banking user id & password which i gave after his assurance from making an incoming call from SBI toll free no.i.e. [protected] & second call recd from +4044
After that he asked me the otp which i recd on my mobile to transfer the amount.
I gave hime
Twice an amount of Rs.5011.24 debited from my account, insteadof receiving a credit, my 10022.48 has been deducted from my account. i asked why is it happening he said its techinical problem be rest assured you will receive your amount which has been debited within four hrs .

For these transactions he has given me complaint ticket no.429857.


see below the transactions done USING MY NET BANKING ID & PWD BY YOUR EMPLOYEE AMIT SINGH EMPLOYEE CODE : B-19721

03-Oct[protected]Oct-2014) TO TRANSFER
INB I cash Card Top Up TECH_ICASH Payments [protected]IG00AJBHC0 TRANSFER TO [protected] STATE BANK OF INDIA O 5, 011.24
03-Oct[protected]Oct-2014) TO TRANSFER
INB I cash Card Top Up TECH_ICASH Payments [protected]IG00AIYUV8 TRANSFER TO [protected] STATE BANK OF INDIA O 5, 011.24

01-Oct[protected]Oct-2014) TO TRANSFER
INB PayU India [protected]IG00AFVXO8 TRANSFER TO [protected] STATE BANK OF INDIA O 69.00


i want my refund back from Accelyst solutions pvt ltd immediately, without delay.

Nasreen
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
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Hi Nasreen/consumerComplaints team, I would like to know if the above complaint is resolved? amount refund back?
yesterday(7th oct) me too got a call from the number: [protected] asking for my bank account details. I m in mid of tracking this number. pls let me knw the status of this complaint.
I Must say that its a fake call because today i made a complaint against aircel regarding my recharge of 447 immediately after few min i received a call from [protected] saying that due to technical issue they will refund my money so he asked me my debit card no. and cvv code wich i have given then he said my mobile number is not registered with bank he ask me to attend that call from the no. which is updated in bank ac.I got a doubt since that person was calling me from mobile no. that too vodafone number i'm not receiving his call.
I belived that is fake call.

Regards,
Mohammed
NSH/Nasreen, just curious to know if your complaint get resolved?
The call from [protected] is ABSOLUTELY A FRAUD CALL..i too have received a call from this number when i made a complaint about vodafone false deduction.
The person called me claims that he(said his name is AMIT) is from vodafone customer care and he cant refund the money due to technical issues and he only can refund to bank account and asked me my bank account details.Not just he needed bank account details... having doubted this a fraud call, I told him to refund to my mobile balance and not elsewhere and drop'd the phone...then he called again & told he will transfer my call to bank customer care so that i can provide my details to them(funny??) and called from some other phone number[protected]. Again he called from [protected] and insisted me to provide the details...
i gave some false/random values to him and he ended up asking until ccv and finally 3d secure pin. when i said i right now dont have the pin but can give him after some time later since i hav written it somewher else(yeah i gav some stupid stories)..also he offerd me that he can create a new pin for me(what the hell? looks like he's too concern abt my account)...unluckily couldnt get this fellow...

Mohamed/Nasreen, pls update any other info you have about this person/call. and suggest what measure can taken against him
hi


My complaint is still as it is its not resolved.
These is nasreen here, these stupid person is not taking my calls, i have lodged a police complaint against him but so far nothing has been sorted out. i tried on my own i got his actual name, his original name is avinash & his other contact no is [protected], these no i got it through i cash card top up transaction which he has done after debiting my account & the amount with drawn from my account has been transferred to Some pankaj mishra in andhra bank.

Iam trying to get more details about it from my own source. without anybodys help. I would request mohammed & the other shibivb to please take his calls & try to get his details, & to play smartly with him, so that in future nobody gets trapped .

If possible do lodge a complaint against him in your respective areas.in your banks & whereever you have done your re-charges on that site & please email all these on : [protected]@hermes-it.in
attn : Mr.Kamal these is the person from i cashcard team. you are requested to mail all these along with your contact to icashcard team so that they can take necessary actions against him.


thats all for now.

will update if anything comes out positively.

Thanks
Nasreen
Thank You Nasreen! for the details shared so far!-Shibi

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