Follow us
Log in        Register
     
 
GSRTC Logo

GSRTC Customer Care

Gujarat State Road Transport Corporation

Central Office, C/O Central Workshop GSRTC
Naroda
Ahmedabad District
Gujarat
India - 380001

Customer Care Phone Numbers and Contacts

Phone:+91 80 2676 7702
 
Go to GSRTC:    Facebook      

GSRTC Complaints & Reviews

GSRTC - Ticket not booked money deducted

User
 Ishan Bandhara on Jul 29, 2014
Dear Sir, Greetings...!!! As per the subject i had booked ticket of Vadodara to Ahmedabad dated 25/07/2014 ticket was not booked and Rs. 434 was deducted till 29.07.2014 refund is not received for the same. Traveling person Hemant vyas Rahul Patel Please do the needful as soon as possible. Following is my mail id please revert soon ishanblueship@gmail.com...
Complaint comments Read comments Complaint category Other

GSRTC - Non Availability of the GSRTC Bus between Nadiad to Palitana & Bhavnagar

User
 B Trivedi on Jul 17, 2014
Dear Sir This to draw kind attention to GSRTC authority that there not just a single bus service of GSRTC from Nadiad to Palitana & to Bhavnagar, as there are lots of Students are traveling as well as jain people visits Palitana regularly. It's our request to start at least one or two bus services betweem these destinations. Presently all passengers have to either go to Ahmedabad or go to Tarapur for the bus service, which is very difficult, particular for the aged & disable passengers. Expecting kind co-operation in the matter. Thanking you Bhagirath Trivedi Nadiad 9825951682...
Complaint comments Read comments Complaint category Other

GSRTC - Educational buspass

User
 Gaurang Oza on Jul 16, 2014
Dear sir,
As per subject. In Mehsana bus, there is very long que for getting buspass. at the offfice only one window to get pass.
Also not sufficiant staff for this section.For getting buspass, student has standing in que 7 AM to 3pm . Today nobody has time, Mostly for student who is future of our country. This is my personal request to creat new window . for buspass.
GAURANG OZA...
Complaint comments Read comments Complaint category Education

GSRTC - Service has been canceled, but till date money is not credited

User
 pratik1186 on Jun 4, 2014
I have booked a ticket by gsrtc official website as on date 19/05/2014 Journey date 19/05/2014 from gandhinagar to surat, but, at a journey time, sleeper coach bus cancelled due to some technical problem, and conductor told me, your e ticket was automatically cancelled, now you get new ticket and do journey in express bus, your e ticket money will be credited in short time in your account, but till this date money was not credited in my account so please checked it and do needful for this.

Thanks & regards,
Pratik Patel
Ticket booked date : 19/05/2014
Journey...
Complaint comments Read comments Complaint category Public Transportation

GSRTC - Refund for the canceled bus

User
 djsmarter8 on Jun 2, 2014
Hello, I, Dhaivat Shah had booked a ticket from Surat to Ahmedabad central bus station on 1-6-2014 in AC luxury bus @ departing from surat @ 1.pm.. My PNR no is G6764295 and trip code is 1300SRTABDAC44 with OB reference no. GS1061453. My seat no. was 10.. Due to some reasons the bus was cancelled and Í had to buy another ticket of VOLVO bus departing @ 2.30 pm from surat.. I have not got any refund for that Cancelled bus...So kindly refund me the due amount..
Thanking you in anticipation..
Dhaivat Shah.....
Complaint comments Read comments Complaint category Public Transportation

GSRTC - Bus not Stop at sand to Pick up passenger frm devgadh baria morning.Morbi bus no.7086

User
 Dhaval2210 on May 29, 2014
Dear all, i would inform u and complaint that as morbi bus no.7086 is departure from devgdh baria at 8:00am andt toady this bus is not stop to pick up passengers at old ice factory chowkdi and this is happen every time and every day and exept only this morbi bus every bus is stop bus to pick up passangers but only morbi bus not stop at old ice factory stand and also not stop some times at adiwasi chowkdi. we are up down every time face this problem and not managed our office time. me mr dhaval and my neighber mr dinesh is also face same problem... we have faith in gsrtc services but some this kind...
Complaint comments Read comments Complaint category Other

GSRTC - not refund

User
 Brijesh wadhavana on May 29, 2014
Sir, I used to up down from ahmedabad to vadodara by express bus and the fare for that is Rs.114 and for that people give Rs.115 and more but the ticket vendor officer seating in the ticket selling counter does not refund Rs.1 saying no change or no chhuta. this happens both at vadodara and ahmedabad ticket offices.This is a complaint kindly do something for people hardworking earned money....
Complaint comments Read comments Complaint category Employers

GSRTC - E regular bus

User
 HS Rana on May 26, 2014
E regular bus ( Ahmedabad To Varna ( Via- Anand nagar, ujala, changodar, bavla, Dholka) )
E Regular bus

ahmedabad to varna night bus bahu j aniyamit thai gai che. jethi kari ne musafaro ne bahu taklif thay che. ek week ma 3 var
rout cancel karva ma aave che. Saturday night sunday savar ma sunday night ma and monday savar ma bus aavti nathi aathi service pass hova chata bhada bhari ne dholka aavu pade che aaje me comlain book ma complain kari che complain no 75172 che and bus na aava thi changodar thi varna java ma bahuj muskel thay che depo mathi vyajbi javabo malta...
Complaint comments Read comments Complaint category Travel & Vacations

GSRTC - E TICket Service Cancel But Money Not Refund

User
 alpeshp on May 20, 2014
I have beeb ticket booking by gsrtc official website as on date 08/05/2014 Journey date 10/05/2014 destination from mundra to nadiad, but, at a journey time, sleeper coach bus cancelled due to some technical problem, and conductor told me, your e ticket was automatically canceld, now you get new ticket and do journey in express bus, your e ticket mony is credited in short time in your account, but till this date money was not credited in my account soplease checked it and needful for this thanks and regard Alpesh Prajapati Ticket boo:ked date : 08/05/2014 Journey date : 10/05/2014 PNR...
Complaint comments Read comments [2] Complaint category Public Transportation

GSRTC - GSRTC failed to provide the sleeper coach and not refund defferance amount of sleeper to setting

User
 bsjadeja on May 20, 2014
Hi, I am Bhupendrasinh jadeja from khambhalia my aunty booked sleeper bus ticket from bhuj to khambhali in rout of MANDVI-DWRKA sleeper bus but some problem GSRTC failed to provide the sleeper coach and conductor not refund difference amount of sleeper to setting he said that khambhalia depo manger will refund me the difference amount but khambhalia depo manger told me he is not respoceble for that & I have to go to bhuj depo for difference amount....
Complaint comments Read comments [1] Complaint category Public Transportation

GSRTC - bus problem

User
 Kinjan Kachhia on May 19, 2014
Dear Sir, 24 to 30 person are up down to borsad - vasad - vadodara, many people goes to school and college, and many people goes to job, but every day bus problem. And we are very tired for this problem. We complained to controlar depo this problem, but not understand our problem... So please understand our problem and please make a new express bus for borsad to vadodara at 7:30am....
Complaint comments Read comments Complaint category Employees

GSRTC - Bad behavior of checking staff from women travelers

User
 sumita1211 on May 15, 2014
Dear Sir,

I am from UttarPradesh and was on visit to somnath and diu. This was my first time in travelling through gsrtc bus. We two women was on board on 12 MAY 2014 from UNA to VERAVAL. We boarded bus around 8 AM mORNING AND We took ticket costing Rs 188. As we rushed this in hurry we forgot to take drinking water so i boarded out at Kodiyar bus stop to buy bottled drinking water meanwhile driver started the bus so i boarded again bus in hurry and i lost my ticket while catching again the bus. After that a ticket checker named ASHOK BHAI or full NAME A.K Kathiya came to check the...
Complaint comments Read comments Complaint category Government Organizations

GSRTC - Banyan tree (Vadlo) increase on main road of Dara - Saronda Road

User
 Shailesh_Raut on May 14, 2014
Dear Sir, We would like to inform you that banyan tree (Vadlo) increase on main road of Dara - Saronda Road at Dara Falia, nearby resident of - Ramubhai Vitthalbhai Raut and Harichandra Jivan Raut at Dara Falia. Address ( Dara -Saronda Road, Station - Sanjan, Taluka - Umbergaon, Dist - Valsad, Gujarat 396135 ) Dara – Saronda road is the main route road of GSRTC buses. All GSRTC buses are using this road for going to Sanjan Raiway Station on daily basis.And also lot of other company private vehicles of Daman are using this route. Due to banyan tree increase on main road, it is very difficult...
Complaint comments Read comments Complaint category Travel & Vacations

GSRTC - unnecessary harassment for cancellation

User
 mehtamitc on May 11, 2014
I booked my ticket today I.e. on 11th may in ahemadabad baroda volvo .seat no 6. My on line booking was done for bus at 2.45 pm whereas when I reached on nehrunagar bus stand the I showed her my pnr no. Nd booking details.after verifying, she asked me to sit in bus standing there then after bus started and she again checked and it was found that my ticket was for 2.45 bus whereas the bus I was made to sit was of 2 pm.Since bus was already started I asked her to that now I can not go out of bus and she should have checked the details before asking me to sit in the said bus.she refused and I also...
Complaint comments Read comments Complaint category Government Organizations

GSRTC - Cancellation refund

User
 Ashok Vasava on Mar 25, 2014
I book ticket on 23/3/2014 for 26/3/2014 ankleshwar to ambaji but accidently i have to cancel ticket on 24/3/2014 now i can't get refund pnr number: g6280948 journey date: 26/03/2014 journey from: ankleshwer journey to: ambaji trip code: 2000srtamjslp15 departure time: 21:15 hrs. Class: sleeper pickup point: ankleshwar gidc platform no: service from: surat service to: ambaji no. Of seats: 2 seat no/s: 4, 5...
Complaint comments Read comments Complaint category Public Transportation

GSRTC - Bus doesn't stop at gandhinagar Ch-0 bus station.

User
 mineshkalal on Mar 12, 2014
Dear Sir, I am service person and daily travelling in State transport point bus from Ahme.(Viratnagar via naroda) to Gandhinagar in morning and Gandhinagar to Ahme.(Viratnagar via Naroda) in evening. My evening time for catch the bus at the time of 6.15 pm. and my bus pass is Ah. to Ch-0 Gandhinagar via Indra-bridge, so there was no other option for going to Ah.(Viratnagar) without point bus because my pass is only for Point bus and Saheri bus.Three buses likewise Viratnagar, Odhav and krisnanagar point buses pass away from Ch-0 Gandhinagar bus station with few passengers and does not stop at...
Complaint comments Read comments Complaint category Government Organizations

GSRTC - E-Ticket on gsrtc.in Refundable value not credited in my account

User
 pratik1186 on Feb 24, 2014
1. PNR Number : G6047808
2. Date of Booking: 12/02/2014
3. Journey Date : 14/02/2014
4. From Place : GANDHINAGAR
5. To Place : BARDOLI
6. Total Fare : Rs. 329
I have cancelled my above E-ticket on 13/02/2014 but till today refundable amount is not credited to my account.
So. i request to you please refund my amount in my account....
Complaint comments Read comments Complaint category Government Organizations

Gujarat State Road Transport Corporation - Disorganized ticket window and misbehavior with passenger

User
 drsoni76 on Feb 3, 2014
Dear Sir / Madam

My Name is Ramesh Nagindas Soni and I am 57 Years Old from Maninagar - Ahmedabad.
My Contact Number is : 09876546080.

I have very painful experience at "Bhavnagar Gujarat State Road Transport Corporation's Ticket Window"
I went to the same place with my Wife for Ticket Reservation in Advance from Bhavnagar to Ahmedabad on 03.02.2014 at 11.30 a.m.

There is no any information board or anything where passenger can understand, from where he/she has to stand from Reservation Ticker.
Although no indicator...
Complaint comments Read comments Complaint category Government Organizations

Gujarat State Road Transport Corporation - cancellation and irregularity of bus

User
 Mahesh Gopal on Jan 22, 2014
Sir,
I am student of Nirma University. I am from Bavla. I am daily up-down from Bavla to Nirma. My college time is 9 am. There is no direct bus from bavla to gandhinagar at this time. The buses from Sarkhej to G'nagar not stop the bus at nirma and also in return they not stop bus at nirma. My all friend which are from gandhinagar can easily up-down from nirma to G'nagar. The buses stop both time for G'nagar students. I have pass of GSRTC bus though i daily purchase ticket in AMTS. Please Sir take action about it.
And one thing sir At Bavla the Bus BAVLA-DAHEGAM bus...
Complaint comments Read comments Complaint category Public Transportation

GSRTC - Refund of Ticket cancellation

User
 Mehul Vaddoriya on Jan 7, 2014
I was Cancelled my ticket on 4 Jan 2014, But Not Refund given By GSRTC Ticket Detail Related My Journey PNR No. : G5819795 Date of Journey : 04/01/2014 Transaction Details: GUJARAT ST ROAD TRAN C ransaction Rs : Rs. 319.00(DR) Place : Gandhinagar to Surat(time 23:05) My UserID : mehul664682 I am very much warred about same. Please do the needful. Thanks & Regards, Mehul Vaddoriya +919099288846...
Complaint comments Read comments Complaint category Public Transportation

Share with Others

  
  

Recently Discussed
GSRTC
E TICket Service Cancel But Money Not Refund
GSRTC
E-ticket refund
GSRTC
not refund
GSRTC
Bus not Stop at sand to Pick up passenger frm devgadh baria morning.Morbi bus no.7086
GSRTC
GSRTC failed to provide the sleeper coach and not refund defferance amount of sleeper to setting