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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 33

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J
Jadeja Krishnarajsinh
Jul 21, 2022
Jul 21, 2022
This thread was updated on Jul 21, 2022
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Collection of fees of toilet use

Address:Ahmedabad gita mandir bus station

Recently i visited and ahmedabad Gita mandir bus station, and when i had gone go to use the toilet facility, there was a man standing there and collecting fees for the use of toilet

Whereas there was a board outside the toilet that no money has to be given for the toilet use, then also the man sitting inside was collecting 5 rupees per person for the urinal use.

I urge you to look into this matter, hence one...
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R
Rashmi Rathod6989
from Khambhat, Gujarat
Jul 20, 2022
Jul 22, 2022
This thread was updated on Jul 22, 2022
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Ambaji-Khambhat bus timing

Address:Khambhat

I’m writing this to complain about Khambhat depot’s bus Ambaji -Khambhat. Before Covid-19 lockdown this bus’s departure time from Ahmedabad was 9:15PM and from Khambhat it was 8AM.But after Covid-19 outbreak bus timings changed by the authorities don’t know exactly by whom? And now this bus departs from Khambhat at 7:45AM and from Ahmedabad at 8:45PM. After 8:45PM there is an another bus and the last bus for Khambhat called Disa-...
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D
Dabhi Atish
Jul 20, 2022
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Jambusar Palanpur bus

Address:Muval TA: padara , Dist: Vadodara

Plz i m rohini patel from muval Ta: Padra Dist: vadodara. I m working women i daily up and down from kala ghoda but jambusar Palanpur bus not stop this station so very difficult for Many passengers. And bus contactor roughly answer so plz stoped compulsory at this stop...
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G
Gajendrachouhan
from Gandhinagar, Gujarat
Jul 20, 2022
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Bus Not stop and over speed

Address:Gandhinagar

Respected sir/Madam
Place - Gandhinagar GH-2 bus stop
Around 6.20Am I was wait for Bus Gandhinagar to Sarkhej
Bus was came with over speed I raise my hand to stop bus but bus was not Stop
Bus Number- GJ18 Y 9179
Please take strict action...
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R
ravi nayee
Jul 19, 2022
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Subject - Fight with us and use abusive word.

I'm Anil Nai from surat. I'm traveling through this bus since 32 yeras and im aware with all staffs.I have to make a complaint against bus driver regarding used abusive word and misbehavior toward passenger. There was no reservation on bus and few of seats were vacant, still he was not allow us to seat on a bus. And suddenly he was shouted on us and trying to fight with me and my wife.

I was traveling to surat from Ranip bus...
+2 photos
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M
Mohammad Faizan shaikh
from Surat, Gujarat
Jul 19, 2022
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Advance booking Message not received vehicle tracking

Address:Surat

I have booked Advanced Booking Ticket on GSRTC app
And i journey date 18/11/2022
I have not recieve msg of crew no or tracking link

PNR NO. G54887142

PLZ RESOLVE THIS ISSUE

THANK YOU
GSRTC (GUJARAT STATE ROAD TRANSPOR CORPORATION)...
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H
Hiren Vaghani
Jul 18, 2022
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Mahuva-Dahod bus timing related

The GSRTC bus Mahuva-Godhra-Dahot bus never is on time. The time of the bus on Bhavnagar is 9:35 PM, but I never see this bus before 10. Many times it is reaching Bhavnagar on 23:30.
If it is difficult to reach on time, then please change the time from 21:35 to 22:00 or 22:30.
is there no value of passenger time ?...
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U
Umang_3
from Palanpur, Gujarat
Jul 18, 2022
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Powerbank

Address:Gujarat

I have Lost my powerbank on the way to Palanpur from Ahmedabad. Bus' route was from Ahmedabad-Disa.Bus departed from Income tax Bus stand around 3:20PM and reached Palanpur at 7:00 I forgot my powerbank on my seat. It was of MI company with a white C type Cable....
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V
Vishnu Kumar leuva
from Ahmedabad, Gujarat
Jul 18, 2022
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Bus not hold haldharvas

18.07.2022 ઝાલોદ અમદાવાદ 5.30 pm
Bus haldharvas ચોકડી પર ઊભી રાખવામાં આવી નથી આ બાબતે ઘટતુ કરવું...
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K
Kinjal parmar1990
Jul 18, 2022
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I'm complaining about gsrtc conductor misbehavior to me.

Address:Kapadwanj

Location- kapadwanj bus depot
Bus number- GJ18Z2591
Complaining person-bus conductor
Time approx- today 9.15 a.m

me bus me beth ne gaya andar se darawaja lock tha.meine conductor se darwaja kholne ko bola usne mujhe mana kar liya mene pucha kyu wo bole mujhe memo milta hai overload ki wajah se mene kaha meri wajah se me 1 single passenger hu to memo nahi aayega.mera weight bhi kam hai load ni hoga.mene...
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D
Dhruval Desai
from Rajkot, Gujarat
Jul 17, 2022
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Conductor behavior

Address:rajkot bus port

I am travelling in bus number ( GJ 18-Z-2076 ) which was arrived in Rajkot bus port at 9:30 pm on[protected]. i wanted to complain about very improper and rude behaviour of BUS CONDUCTOR. when asked a simple thing he answering very misbehaved manner. also the bus was very much dirty from inside and on telling the conductor about it he said if you want to travel in this bus then it will be this much dirty and if you want cleanliness you...
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K
Konment Industries & Suruchi Pre School
Jul 16, 2022
Jul 16, 2022
This thread was updated on Jul 16, 2022
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Halts at Bad and cheaters hotels

Address:Rajkot

Dear Sir,
Today i had travelled in Rajkot to Ahmedabad, departure timing was 4 pm from Rajkot while bus number GJ18Z7757, MY sear number was 20 (advance booking),
Hualt was at hotel Raviraj near syla, this hotel's rates r too high, like thums up 200 ml MRP rate is RS 20, bt they r charging RS 30, same in icecream n other items, i asked them y u r taking high rates, than reply was it's a routine, like " ले ना हो...
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V
vishalgamar
from Udaipur, Rajasthan
Jul 16, 2022
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I have lost my bag in the bus, jodhpur to himmatnagar gsrtc bus.

Address:gsrtc

Dear sir, I was travelling from jodhpur to amabaji in gsrtc bus, which departure from jodhpur at 6 am in morning. on the way to himmatnagar when bus stoped at sirohi bus stand, I went to a shop to get something to eat. when I came back the bus had already left. I had my bag in the bus. there was valuable things in the bag. please help me to gety bag.

IT WILL BE VERY KIND OF YOU....
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D
dhaval30suthar
from Mansa, Gujarat
Jul 14, 2022
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Regarding Bus Cancel Sarkhej to Mansa time 18.30

Dear Sir,

Sarkhej to Mansa bus is running from last 15 years regularly. But last 7 days bus cancelled. we called to our depot Manager (Mansa). He said he has not driver and conductor for this bus. we called multiple times but we can't get any resolution from his.

We are 40- 45 regular passengers of Mansa.

Sir.. we are requesting..

Please resolve as early as possible....
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P
ParimalS
Jul 13, 2022
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Ticket checker

Mera name parimal hai mene gadhada se ahmedabad ki ticket li, me bus me chadha to meri seat pe kisi aaur ko bitha diya aaur usne mere saath rudely baat ki, mene bola ki meri seat reservation karai hui hai to usne bola me kya karu. Aaur Tumhari seat gai. Me khade khade 5 ghante aaya. Ticket checker ka name Kaushik bhatt hai. Use kadi se kadi saja mil ni chahiae....
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M
Meet Vekariya
from Vadodara, Gujarat
Jul 13, 2022
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Refund Issue Not solved

Hello sir I am Meet. I have booked 2 sleeper sheet tickets on gsrtc online website on 24th December 2021 and the date of journey is 4th February 2022. But for some reason bus was cancelled by gsrtc corporation and till date the refund of that ticket i didn't receive. I Complaint many time for refund but they didn't resolve my issue. So i want my refund as soon as possible and i wish to that gsrtc will punish for not cooperating with customer...
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R
Ranu21
from Vadodara, Gujarat
Jul 13, 2022
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Bus was late by more than 2.5 hours

Sir/Madam,
We have booked 4 tickets in GSRTC AC VOLVO Bus number GJ-18-BT-0049 for the journey started on 12 july 2022 at 5 PM. The journey had to complete on 10 PM on the same day. 3 tickets are from ahemdabad to surat (PNR G[protected] Rs 1573 and one ticket is from vadodara to surat (PNR G[protected] Rs 301. We had to take a train from surat to mumbai central (SAURASHTRA MAIL PNR [protected]) on 13 July 2022 at 12.08 AM midnight and...
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S
Shailesh rathod Shailesh rathod
Jul 11, 2022
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Dangerous bus

Address:Gujrat

Bhavnagar to suigam bus અવાર નવાર બસ બંધ થઈ જાય છે પેસેન્જર ને તફલીક પડે છે...
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J
Jitendra Amway
Jul 11, 2022
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Dhari Fatepura bus late thava babat

ધારી ફતેપુરા બસ આજ રોજ તેના નિર્ધારિત સમય 16:35 કરતાં 17:40 સુધી સાળંગપુર ખાતે આવેલ નથી તો શું કારણ છે મોડા પડવાનું ? અને નિયમિત રીતે આવું બને છે ?...
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K
Kandarp910
from Vadodara, Gujarat
Jul 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Badly speaking to the ladies passenger

Address:Narol

Date 11/06/2022 The route of the bus was kheda to Narol (Anand depo bus) ... Bus number Gj-18-Z-4484 Time:-02:50 p.m., the name of the bus conductor is Jignesh McWan ..the conductor of this bus told to my relative girl in a very rudely and dirty way and told that she don't sit again in the bus, so I want the answer that the bus was conducter own or the government's ?? And have you given him information on how to talk to a girl ??...
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