Hathway Complaints & Reviews

It's been more than 6 months I have stopped using Hathway broadband services due to poor services, they have successfully their broadband device as well. Still I get calls to recharge my services daily. And they abuse me for not returning their device which is not true. Choosing Hathway was biggest mistake of my life. I am looking forward to file police complaint if this is not resolved...

I have moved out of the Hyderabad in 2020, and requested hathway members to come and collect the router but none of them showed up upon reminding them upon several times. I have moved out of the city and they have started calling and texting me continuously despite of telling them several times. Recently one of the tele executive asked me to pay the bill and put my account of DND(Do not Disturb) list. Despite of their mistake of not coming...

I have made payment 1770 and taken new connection on 4th but still now my account is not activated. I have made several calls to customer care but no response every time it is showing like wait for 24 hours.my account [protected]. I never see this type of worst service....

I made payment for registration on 05th feb and installation was done on 06th feb. The guy who came for installation promises it will start working the same day. However it didn't. The manager promised that will be done by 10am next morning, still no results.. These guyz have been giving new timeline with every call and after a point of time everyone stops picking the call. The problem isn't they aren't installing the main problem is you...

I took Hathway broadband connection yesterday and the person who installed told me I will receive call with in 3 hours from customer care. But I haven't received any call. I raised a request for activation myself but didn't get any response. I called to the sales person who initiated the process he asked me to send him the photo of my router and then he said he raised a request and it will get activated after 4 hours. But same story repeat...

Having experienced once on being deceived of not refunding the amount on return of modem, I have retained the modem.
I am getting calls for the same.

I wish to know why Hathway has been doing this. What is the actual idea behind promising the customer that you will pay for the modem later but return it now... When I have been a victim of the similar kind.

So please stop calling me in this regard or make...

They are the worst service providers . I paid money for 150mbps speed and not even getting 50mbps . I have raised tickets and called customer care but they are not responding with solution. Not reachable to anyone. They don’t even have proper office . They are frauds, making money but not responding to issues. This kind of services should be banned as many people are troubling due to their frauds. You can go through reviews in Twitter,...

Fiber Connection setup got delayed by 1 and half month thou money 8000 rupees was taken at the very first day. After that there was demand to wait for 15 to 30 days with low speed broadband connection till they setup their hardware in the area and the demand of the days kept extending and it took them over 1 and half months to finally give fiber connectivity. At the beginning I demanded a clean refund but they said once the fiber connection...

Hi Team,

I have taken a plan for 50 MPBS from Hathway broadband, but i am not even getting 6-7 MPBS also . I have raise a service ticket for 7 to 8 times but still they are not even calling me and closing the ticket directly.

My Account Number in Hathway : [protected]
My email id : d.[protected]@gmail.com
My Phone Number : +91-[protected]....

I have paid shifting charges on dt.01.01.2021 1 month allready gone but my conection has been not shifted or i have been so far your internet broad band service. my new address is new building so there is no conection in my building company technical person said that we have to arrange new cable line from other building so requirement of new cable my cable is fiber cable, after paid charges first 15 days not fiber cable in your company but...

Internet got disconnect suddenly on 29th Jan 2021, and is not yet restored till date 4th Feb 2021. I have followed all their instructions and they promised resolution within 48 hrs. My customer complaint no. is 8202147. They had promised unlimited high speed internet, but what is the bloody use if I get no connection. I had asked them what was the daily upload/download limit, and they asserted it was unlimited, but here I am without net losing...

Dear sir,

I have done payment three days back and calling and mailing concern authorities of hathway but no one responding and not activating my connection.

Even no one replying what is the issue, and I requested for cancellation of my connection and refund the amount for that also no any answers.

Please help me in this regard.

Shyam,
[protected]....

Remove my number ([protected]) from the list for renewal. I have left the city 3 years back still continue to get the calls....

Hello,

This is the first month am using Hathway, from last 1 week my net speed is very slow.I have raised a complaint in the app.Till now the issue not resolved....

Since im not using Hathway cable d2h service. The company is sending sms on my number regarding recharge your d2h box . I'm so pissied on this thing...

I have paid deposit for home internet service installation in March-20. This service was not started by GTPL.

Deposit money was not returned and support desk is not responding to my email request.

I need my deposit to be returned....

I need a refund of INR 1800. I made a payment of INR 1800 for four monthly plan at Hathway site on 20rd Nov 2020, for renewal of my Internet connection. They said they will come to install in 2 days and that the router and modem devices are free (work order number[protected]W403015). For the next 4 days nobody responded for connection. I called the hathway customer care executive and I was informed that there is no port availability in my...

My GTPL Broadband connection is in Nadiad city, Gujarat-387001
Client- BB[protected]
Renew Plan- F20- 40MBPS-12M
This broadband connection is mostly down and the light keeps blinking. This creates problem in online classes as well as work from home....

I am using Hathway broadband connection id no [protected] in my place and the iam not satisfied with the service and speed of the connection I want to terminate the connection...

I am using Hathway broadband connection in my place and the iam not satisfied with the service and speed of the connection I want to terminate the connection...