Homeshop18.com — HomeShop18 - Faulty low quality product is delivered and on complaint no resolution is provided

Address:New Delhi, Delhi

Dear Sir, I brought Spice Phone M-5910 dated 14Feb13 through homeshop18.com. After 2 month LCD is broken. when I went to spice service centre, they told me that warranty will not work in case of LCD broken. I told him that I will pay for servicing the LCD. Then they told me that LCD is not available right now for M-5910. It will take 1 month. I agreed. Till now, my problem is not solved. Homeshop18.com is showing brand new phones (mainly china phone-like micromax, spice etc ) everyday. But guys don't buy this type of phone. After purchasing this type of phone, you will not get any service if your phone is defected. As they are releasing brand new phones everyday, your phone will be out of market after 1 month. So you will not get any service.
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Dear Gopal,

Kindly provide your complete order no or contact details so that Homeshop18 can provide you adequate response to your concern.
As the complaint raised by you does not provide complete information regarding the order no we are unable to contact you for a speedy resolution

Regards,
Homehsop18onlinesupport
Dear Sir, as per your requirements, My Order No is :[protected]Spice Full Touch Dual Sim Phone-M5910). I am ready for payment for servicing
the LCD of the mobile. Please make an arrangement so that I can service the mobile and use it again.

Order No:[protected]
Mail ID : [protected]@hotmail.com
PhNo : [protected]

Waiting for your early response.
As expected no reply found from homeshop18 onlinesupport Team. Homeshop18.com is showing new phones micromax, spice etc everyday. They tempted normal people by showing this type of phones on TV Channel. Once buying this phone, no service is found for repairing.

Guys, don't buy this type of (Spice, micromax etc) phone from Homeshop18. Always buy branded company phone(Samsung, Nokia). A lot of service centre is all over india and you will get atleast support for repairing.

After buying a product from homeshop18, no help is provided from homeshop18. They have no word to say.
After a lot of mail, homeshop18 is silent. Guys, don't buy any product from them. Buy from Flipcart or Snapdeal. You will get quick response from them and they are also helpful.

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