Ibibo Group / Goibibo Complaints & Reviews

Paid for insurance for flight delay / cancellation and received policy number TMFPO[protected]. The flight got cancelled and now claim is being denied. After 3 weeks havent received the policy copy after repeated reminders and support team not responding. Goibibo SR[protected]....

Resp Sir/Maam,
I was travelling from bikaner to pune (PNR No.[protected] on 15/05/22. That Bus had accident near khinvsara and then bus operator asked to cancel ticket. But refund is still pending.
please do the needful.

Kindly Regards,
Ketan...

I booked flight tickets for myself and 2 more members of our family from Visakhapatnam to Jaipur with my onward journey on 3rd July, 2022 and return journey on 6th July through goibibo. While my onward journey went as per the plan, the return journey flights were cancelled by Air Asia airlines.

As the flights were cancelled and the alternate flights suggested by Air Asia did not align with my schedule, I cancelled the return...

We have booked hotel through goibibo on Jun 26, 2022 to jul 02, 2022 as Oyo hotels .

Horel denied stay saying their contract with Oyo is closed and didn't allow us to stay.
When asked for refund they said v have to take it up with goibibo.bht there is no response from goibobo regarding refund and since we ahev converted this to emi, emi will hit the account on 02.08.2022.please help

Booking nunb
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Goibibo.com doesnt allows the customer to delete/deactivate their account according to the customer's own consent.Even their is no support for this option on their chat bot, mail or helpline number. In case of discontinued use of account. How the customer can delete/deactivate account....

I cancelled a flight tickets through airlines and the airline refund full amount to goibibo but goibibo does not refund me the full amount. My PNR no. is PPGDMG. plz refund my amount quickly...

On june 10, 2022 I booked a flight ticket from hyderabad to coimbatore for the date of july 21, 2022 through the goibibo website. My got deducted instantly but my ticket was not booked. Also, I am not able to reach any customer support from goibibo.
I request the goibibo to kindly look into this complaint and solve the issue.
The upi id to which the payment was deducted was [protected]@icici....

Hi Team,

I have booked room in Hotel Amber for the date 1st of july 2022 to 3rd of july also when i was booking hotel its showing if we cancel booking before 30th of June it will not be chargeable extra but now its been 10 days over when cancellation request raised amount is not credited in my account also after taking several follow ups i didn't get any proper resolution as on the call customer support team said refund will...

I have not yet received my refund, the bus operator said after making at least 30/35 calls that they have already cancelled it but Goibibo has not called as yet to confirm cancellation. Booking id : GOBUSIOSCCD09C820E
PNR:77KF96EF...

I have booked ticket from mobile app Goibibo where bus name mango shrinath travels covering route from Indore to satna showed sitting seats and i have booked the same sitting seats 4 w of bus but after 1 inspection it was okk but after some time tc came and said that no such seats are assigned to you and have to travel sitting in luggage or store room of bus which was quite difficult for me as I’m ill and the journey from Indore to satna...

I tried booking a hotel through Goibibo for 11010 rs. The payment failed and hotel was also not booked but money debited from my account. It's been 2 days no updates from Goibibo. Please resolve it and help me in getting my money back....

Name. Surendra Mohan Munda
Booking id. TRNAGAWE54MCZO.
PNR. [protected]
Train Name. HTE ST SF SPL. 09070
Date. Fri. 01 Jul. 22...

Kdmdhd...

You can go support...

Ozhzzn...

Hojhkjj...

I have booked train ticket for 3 person with go confirm scheme and 960 was irctc fare and i have paod 407 rs extra for go confirm scheme and after chartpreparing my ticket got waitlisted and as per normal irctc procedure 960 rs(actual fare ) refunded by irctc and go ibibio provided me 1920 rs voucher code and tried to book bus with this voucher and i found it is impossible because its a scam...
Please refund 1920 by cash because i...

Dear Team,

I have just returned from a 2 month International Vacation, part of which was booked through you and I must say, it was a real mess and terrible inconvenience!

I had a very unpleasant and extremely inconvenient experience with my flight.

I had booked flight QR 4791 on 11th May 2022 from Mumbai to Zurich via Doha.

Booking ID : GOFLIMTAND1F3A[protected].

Basis...

I booked an international flight with goibibo and the schedule of the flight was changed by airline. I received an email that I can apply for refund. I did not like the new schedule and called the customer care to confirm if I will get full refund after the cancellation. The rep checked with airline and confirmed that I will get full refund after the cancellation. I went ahead and cancelled the flight and rebooked on another flight. After...

I had booked for the seat No 4A to 4C in flight number SG-320 for which I have paid the extra pricey but at checking in I have been provided with seat No. 13 A to 13 C. Please resolve it....