Claimed

Ibibo Group / Goibibo Complaints & Reviews

1.8
Last updated May 4, 2024
Complaints 5117
Resolved
1767
Unresolved
3350
Quick Links
Statistics
Share
Contacts

File a complaint to Ibibo Group / Goibibo

Having problems with Ibibo Group / Goibibo?

File a complaint and get it resolved by Ibibo Group / Goibibo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Ibibo Group / Goibibo reviews & complaints page 16

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I have booked bus ticket via goibibo in Zing bus travels to bandra east on 19th June from Hyderabad.

Unfortunately bus was cancelled by zing bus due to failure in bus. There is no status update regarding refund from goibibo. I have raised multiple tickets but none of them have given me a proper response....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Preety Bhanagar
Jun 29, 2022
Report
Copy

Refund against cancellation of Hotel booking not recd.

One double room was booked by Mr. Rajesh Bhatnagar in Glades Hotel from June 12-14, 2022.
The Goibibo ID is HTLDVANNXCJP4QYB
PNR No. [protected]

The booking was cancelled on June 6, 2022. The refund of Rs. 8607/- has not yet been received.

Although many complaints were registered. The request ID is[protected].

Please look into the matter and expedite the matter to build the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Devanki@123
from MANDI, Himachal Pradesh
Jun 29, 2022
Report
Copy

Refund for Cancellation of Hotel

Dear sir,
I had booked hotel at Port Blair from 31st January, 2022 to 2nd February, 2022. Due to covid restrictions implemented on tourism by Andaman Administration i was not able to visit Andaman on the said dates. I had already applied for refund but the same stands pending. I am aware that your hotel have a non refundable policy but It was not my choice to not visit Andaman as covid restriction were applied by Andaman government...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Goibibo customer care number,7501-020-920 complete..
Jun 29, 2022
Report
Copy

Help Service,7501-020-920 team support all

Address:Delhi

First row and the camera was right in front of me
But driver denied to check that too
Please help me in this in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Goibibo customer care number,7501-020-920 complete..
Jun 29, 2022
Report
Copy

Help Service 7501-020-920 team support call me

Address:Delhi

One of the rooms booked was cancelled on nd of May . The hotel had a free can...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raghunandan11
from Chennai, Tamil Nadu
Jun 27, 2022
Report
Copy

Not processing the refund inspite of cancelling the hotel

Address:Chennai, Tamil Nadu

One of the rooms booked was cancelled on 22 nd of May . The hotel had a free cancellation and 100% refund until 23rd of May. Inspite of repeated follow ups the hotel missed to cancel the room from their end. Now they are not processing the refund. I have called at least 5 times and every time they say I will get a call back in 24 hrs. No one calls nor the money is refunded....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nimish Thakur
Jun 27, 2022
Report
Copy

Subject: Goibibo Group/ Goibibo Hotel Scam

We had booked 4 double rooms at OYO 82063 The Fallway restaurant & Homestay for 1 night (Check In Date – 25th June & Check Out 26th June 2022). It was booked through Goibibo Application and this was the Oyo Property and i have made the payment through online and they charged Rs. 2908 and received confirmation voucher for the same. We have also had a word with Goibibo & Oyo team in regards to our booking and this was confirmed as informed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
varun staqu
Jun 27, 2022
Jul 6, 2022
This thread was updated on Jul 6, 2022
Report
Copy

Forgot my charger on the bus

Address:haryana

I was travelling from lucknow to delhi on 21 june 2022
I forgot my charger in the bus, then when i reached to home and checked my bag the charger was missing
i immidiately called the bus operator and he denied that charger is with him
i asked him to check the camera because i was sitting on the first row and the camera was right in front of me
But driver denied to check that too
Please help me in this br...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
I had booked 2 rooms for 2 nights at Casa Salvador - Goa with full advance payment from 27 May to 29 May. But Goibbo confirmed me on 27th May at around 3pm, that my bookings are cancelled. That time I was travelling towrds hotel. This was very shocking movement for me. Goibbo also asked me to book my hotel at my own and they will reimburse the booking amount. They also assure to reimburse me the additional amount if I need to pay extra on...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vysakh55
from Kannur, Kerala
Jun 27, 2022
Report
Copy

Full Refund not received

TRNAGAKC84GH1O booking id

Refund anount of 1140 not processed wheras partial amount processed 850

I had booked train ticket from Goibibo woth free cancellation policy.
After the cancellation they did not process the full refund. Tried to contact them several times and no response from their side . Sent several emails. Too.
Very bad experience

Please help...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vikas6261
from delhi, Delhi
Jun 27, 2022
Report
Copy

Refund of Rs. 1678 is not received yet

Address:19th floor, Tower A, B & C, Epitome Building No. 5, DLF Phase 2, Sector 24, Gurugram, Haryana 122002

Hi,
This is regarding the bus booking for 30th May 2022 (2 tickets) from Haridwar to Delhi of Mahalaxmi Travels ISO 9001:2015 amounting to Rs. 1678 (paid Rs. 1628 through credit card and Rs. 50 through Mywallet) having booking ID GOBUSAND6C99611FC5 and PNR 676BV6A9.

On the date of journey i.e. 30th May 2022, the bus operator cancelled the booking without any reason. After that, I created a ticket with goibibo having...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Goibibo customer care helpline number 765-3893-820 all type information payment refund related
Jun 26, 2022
Report
Copy

I am complaint refund ticket

My money refund for money...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
AbhinayaSri.k, incident happened goibibo app {goibibo acc info- ([protected]@gmail.com, [protected])} on[protected] at 20:37, using upi GPAY transaction Id[protected]sbi bank) of amount Rs.452, money debited from my acc but transaction failed for my ticket booking from kacheguda railway to vskp for[protected]. so, i again booked my tickets using other 2nd transaction PHONEPAY [protected] upi with (union bank) transaction ID- T2206262040595162643432...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Goibibo customer care helpline number 765-3893-820 all problems information payment refund related calll me now
Jun 26, 2022
Report
Copy

Flight missing

My request accept...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
A
abhii2001
Jun 26, 2022
Report
Copy

Amount deducted but transaction failed

AbhinayaSri.k, incident happened goibibo app {goibibo acc info- ([protected]@gmail.com, [protected])} on[protected] at 20:37, using upi GPAY transaction Id[protected]sbi bank) of amount Rs.452, money debited from my acc but transaction failed for my ticket booking from kacheguda railway to vskp for[protected]. so, i again booked my tickets using other 2nd transaction PHONEPAY ([protected]) upi with (union bank) transaction ID- T2206262040595162643432...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mlwa12144
Jun 26, 2022
Report
Copy

No refund for an improper Hotel

Hi Team,

We have done the booking for the Pahalgam hotel: Hotel Green Heaven through Goibibo. The booking details are as below:
Booking ID - HTLDVAO3QGMMAYWV Date: 13-14th June
Booking ID - HTLDVAOLXDYU9QDE Date 13-14th June
Booking ID - HTLDNAOVK5XHJ7K5 Date: 12th -13th June

When we reached the hotel on 12th June, we say that there is not way to reach the hotel by a car/tempo traveller,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Goibibo Customer Service-No..93304.84719.. flight booking bus all India ..
Jun 26, 2022
Report
Copy

Amount deducted but tickets is not booked

Ticket from Ahmedabad...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Goibibo Customer Service-No..93304.84719.. flight booking bus all India ..
Jun 26, 2022
Report
Copy

Rescheduling of air tickets

With extreme makeover...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Goibibo Customer Service-No..93304.84719.. flight booking bus all India ..
Jun 26, 2022
Report
Copy

Scam between hotel and

I wani to file a complaint against...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Varun_chhabra
from Delhi, Delhi
Jun 26, 2022
Jun 26, 2022
This thread was updated on Jun 26, 2022
Report
Copy

Hotel glenroy htldnaoke7rxhpe6

Had booked a hotel glenroy mussoorie for 2 rooms 2 days they had shown very beautiful photos of hotel but as I read the people's review I called the goibibo about that reviews they said to ask the query to hotel .I called the hotel to send me the room pictures they have sended me the rooms picture showing balcony and nice rooms look then I asked the location he said the location is very prime it is near to road I asked then many times that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy