[Resolved] ICICI Prudential Life Insurance — Money (Rs 61209/-) deducted from my account forcibly without my consent, request to reverse money back to my account. | |||
Dear Customer Care Team I have availed two insurance policies from ICICI Prudential in the year[protected], 1) Wealth Builder Policy – No[protected] Annual Premium Amount Rs - 48000/- 2) I-Protect Term Plan Policy –No[protected] Annual Premium Amount Rs 12000/- I had paid the insurance for first year, but for the 2nd year 2016-17, I could not pay the insurance as I had some other committments, I had informed about the same when two personals from ICICI Prudantial Branch Andheri West, Mr Namrit Shah and Ved Prakash Maru approached me on 18th March asking me to pay the balance premium, On 29th and 30th March respectively an amount of Rs 13209/- & Rs 48000/- were deducted from my salary account /hdfc bank, towards premium of my two policies 1) Wealth Builder Policy[protected] & I-Protect Term Plan Policy – 1962058 without my knowledge or consent. Mr Ved Prakash is the person who got me enrolled for these policies, Earlier I had one unit link policy with ICICI which got matured last year, Mr Ved Prakash asked me to invest the matured amount of Rs 60000/- in above two policies, I was misguided or was not informed clearly that the premium will be forcibly deducted from my account. Now I am mentally harassed due to this as I have five cheques lined up between 3rd -12th April mentioned below. I have sent a mail to icici purlife but have not received any proper response, neither getting proper response from Ved Prakash or Namrit. EMIs Lined up; 1) Home Loan -9171/- ICICI BANK 3RD APRIL / (yesterday already bounced.) 2) HOME LOAN TOPUP-1645/- ICICI BANK 3rd APRIL 3) HOME LOAN INSURANCE 753/- ICICI BANK – 5TH APRIL 4) PERSONAL LOAN – 14868/- KOTAK MAHINDRA- 5TH APRIL 5) SON'S READDMISSION FEE Rs 22576/ 12th APRIL I am completely shocked by the way Rs 61209 has been deducted from my account money has been debited from my without my consent. Now I don’t have money to pay my EMis and run my family monthly expense as 90% of salary is debited by icici prudential bank despite myself asking icici prudential employees that i wont be able to pay . I want the amount Rs 48000/-to be reversed back to my saving account Hdfc Bank Saving Acc No - that icici has deducted towards Policy No Wealth Builder Policy[protected] on 30th March, I will pay up the premium later on when convenient for me. Regards Sarafat Ali Sha Was this information helpful? | |||
May 11, 2017 Complaint marked as Resolved ICICI Prudential Life Insurance customer support has been notified about the posted complaint. Verified Support Apr 10, 2017 ICICI Prudential Life Insurance Customer Care's response Dear Sarafat, We have made a note of the details. Our official will get in touch with you. Regards, Team ICICI Pru Life www.iciciprulife.com | |||
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1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
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