[Resolved] ICICI Prudential Mutual Fund — false informations given to me | |||
I have taken two policies from ICICI in 2012 and while taking it, I was told the locking period is 3 years and now when I am asking ICICI is saying for every transaction there is 3 years locking period which was never told to me. When contacted customer care, they said I can use the online redemption facility and now when I am trying, it says I need to post the authorization letter though I am in US. Dont understand whether ICICI team understands the customer or not? Worst Service I have ever seen with false informations. You may contact me[protected] Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved | |||
 1 Comment | |||
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2nd Floor, Block B-2, Nirlon Knowledge Park, Western Express Highway, Goregaon (East), Mumbai, Maharashtra, India - 400063
We tried contacting you on your provided contact number but we couldn't get through. Kindly message an alternate number for us to get in touch with you.
Alternatively, you may post your concern along with your policy details on https://onlinelifeinsurance.iciciprulife.com/digital/ipru/GrievanceRedressal.htm...⇄
Request you to quote the reference number a090e7 while sharing the details. Post receipt of the requirement, our representative will get in touch with you within 48 hours.
Regards,
ICICI Prudential Life Insurance