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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular reviews & complaints page 343

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L
Lakadganj
from Pune, Maharashtra
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Service and excessive bill

Address:Nagpur, Maharashtra, 440008

My no. [protected] was previously a airtel number which i was using for so many years happily without any problems. Due to office, i port this number to idea few month back. From there my problems started. First of all idea agent sh. Bhushan give me 4g plan without my permission. My mobile supports 3g. In airtel my bill never crosses rs. 1000.00 .but here in name of internet usages bogus bills generated. Further. I come to now that my previous...
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B
Bhaskar Bole
from Bengaluru, Karnataka
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Mobile postpaid bill

Address:560037
Website:www.ideacellular.com

I got a retention call from Idea after i raised a port out request. In call they mentioned that they will reduce 300 rs in current bill as in current bill it overcharged compared to other network call rates.
And customer care suggested a plan which suits to my requirement which is 349 plan (Unlimited phone calls to PAN india, 2GB internet, unlimited SMS, incoming roaming free), as i am valued and loyal customer they offered this plan...
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A
Anisha awasthi
from Basi, Punjab
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Fraud transaction on my credit card.

Address:Chandigarh, Chandigarh

Hi,
I am anisha from chandigarh, i would like to inform you that fraud transaction is done using my credit card and merchant is idea money

1. On date 10/5/2017 @ 2:47 pm (Ist) first transaction of 5000/- rs at ideamoney.

2. On date 10/5/2017 @ 2:47 pm (Ist) second transaction of 5000/- rs at ideamoney.

3. On date 10/5/2017 @ 2:51 pm (Ist) third transaction of 5000/- rs at idea money.br...
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I
Israel D
from Erode, Tamil Nadu
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Urgent need of last 10 sms contacts

Address:Visakhapatnam, Andhra Pradesh, 530002

My number is [protected], postpaid company number. I want my last 10 sms numbers to whom i have messaged (Sentbox or outbox) or atleast send me the number to whom i have sent message on 8/05/2017 beginning with 733... Unexpectedly i have deleted and i need this number urgently
Kindly look into this and do favour for me as soon as possible. Awaiting ur reply soon. Thanking you in advance...
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S
Shri Dhar M
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of my idea postpaid plan

Address:560070
Website:IDEA

After visiting my native, the idea company has not provided me any network and they requested me to pay the bill, after paying the bill last month since i didnt recieve any network, i have'nt used my idea network last month completely & again they are asking me daily to pay the bill....
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M
Mahavir Rawat
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment and abuse from the ideal team (recovery as well general)

Address:Hisar, Haryana, 125001
Website:idea

Dear concern,

I would like to tell you that i visited idea store at hisar, haryana more than 4 months back just to pay my bill and get the number out o[censored]se from my list.

The number was [protected]. I paid rs 600, and i was assured that things are correct and number will be closed. Based on good faith i took no receipt from them. They generally don't give. Now again i got some message again next month regarding...
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P
Priyal Samant
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment over bill dispute

Address:Thane, Maharashtra, 421201

Hi, i have been customer of idea for long, one of my number which had closed and also paid the disputed amount (1500). However after 3 months i received a call from so called delhi high court, a lady whose number is 70654 xx60x, saying a case has been registered and i need to talk to advocate ashok malhotra whose number she gave me[protected], i made a call to this ashok malhotra, on which he started with much abusive language, still in...
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M
mvdr
from Calicut, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reactivation

Address:522615
Website:ideacellular.com

Iam a student i didnt use my sim for 80 days as being in hostel and i came back and switch oned my phone it worked one day so i made a recharge on next day of 153 and 99 then my sim worked till afternoon after recharge and from after noon it is not working
I made call to customer care and reported they sais it is in active and visit idea store i visited my near idea store they are saying to call customer care please reactivate my...
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S
Sam Venkatesam
from Bengaluru, Karnataka
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About bill payment

Address:560008

My Idea Mobile No. is [protected]. I paid Rs. 1000/- on 2nd May, 2017 at IDEA outlet in Bima Nagar in Bangalore. the Bill was only Rs. 113. I received SMS confirmation from IZ- IDEA for Rs. 113 and Rs. 887 vide reference nos.[protected] and[protected] respectively. But I am getting daily harassments from IDEA call center that I have not yet paid the bill. Pl. stop this harassment. ... Manju Venkatesam...
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S
SreeRag rM (SRM)
from Ponnani, Kerala
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Illegal money deductions

What the hell is My Dala pack. I Have been charged ₹29 unnecessary. I was not satisfied by customer care support.
Their replied that you have were charged for downloading a paid content.I don't know what is Mydala pack for, and I will be downloading it?
I Have been charged many a times for no reason.
Worst service provider I have ever used....
+1 photos
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S
Sarath Soman
from Thrissur, Kerala
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Coverage issue 2G,3G,4G

Address:685551

I am a Idea customer [protected] this is my number am in idukki chettukuzhi idea 3G, 4G, 2G coverage issue in few months a lot of customers complent in ur customer care service and idea store in chettukuzhi but can't cleared this issue we are ready to port option. So clear this issue and better service we are waiting for five day our area was large and population is high in this area only one tower in chettukuzhi town .Town outside area fully...
+2 photos
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S
Sandesh R Jain
from Mumbai, Maharashtra
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New sim card not activated yet

Address:Mumbai City, Maharashtra, 400064

My previous sim (idea) was lost after which I bought the new sim and they said verification would be by call on my second number but 1 week has passed and still nothing happened

... Kindly activate and verify asap. no.[protected]...
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M
Mohsinaz
from Mundi, Madhya Pradesh
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Recharge amount not get

Address:Ujjain, Madhya Pradesh, 456224

Dear sir,
My mobile number [protected] i was recharge on 5th may 297 rupees online but i m not got my 2g internet or main balance any thing. I call customer care she told u got soon her name is digesgwari. Today again i call rasmi assit me she told u not get any thing we not give any thing pls halp me sir
Hope you solve this problem soon
Thank you...
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S
subhabiswas29
from Bengaluru, Karnataka
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Complaint against not getting offer recharge benefits properly

Address:743165

I recharge my idea mobile no. [protected] of rs. 399 offer recharge. Offer showing - 1 gb data per day, idea to idea unlimited call and 3000 minutes other connection call and valid for 70 days. Where as i got the offer 512 mb data and other benefits for 35 days only which is exactly half of the announced offer. So requesting you kindly solve the issues as priority basis otherwise we have to think to switch over in other connection......
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E
esmundhe
from Narayangaon, Maharashtra
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Not received offer recharge benefit

I recharge my idea mobile no. [protected] of rs. 254 offer recharge. But I not got benefit. Attached herewith screenshot...
+5 photos
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P
princeofparcia
from Gurgaon, Haryana
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Complain about worst internet speed ever

Address:New Delhi, Delhi, 110059

Dear sir my no. is
i had many times complailn about worst internet speed but nothing will happen my internet speed is still slow and i m in roming also
please sir get rid my problem as soon as possible [protected]...
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N
nasarudheen shah
from Sivagiri, Tamil Nadu
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Barring

Address:Malappuram, Kerala, 673638

Iam imadudheen, iam using [protected] idea postpaid nomber,
I paid bill of Rs.560 on 6th may 2017 but my nomber is barred...please activate my nomber......
+1 photos
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A
Albin A Sebastian
from Guntur, Andhra Pradesh
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Special offer

Website:www.ideacellular.com

I got a special offer saying that if you recharge for 347 I will get unlimited all India calls +4gb data for 28 days.
I recharged for the same
I got the net pack activated, but the call is not unlimited. After the recharge I got a message saying that the pack is activated. But I got charged for the very next call itself.
I need to get clarification on this issue. If no proper action or if I'm not getting an explanation...
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Y
yeshudasjiotode
from Pune, Maharashtra
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Migration from postpaid to prepaid is not happening from last 5 requests

Address:411033
Website:www.ideacellular.com

Raised a request 1st time for migration and it was cancelled on 27/04/2017 for some technical issues (Idea fault).

Went to idea store on 27/04/2017, raised request for 2nd time. The message came on 29/04/2017 that "request could not process at the moment due to outstanding in your postpaid account" (This time it was my fault as data was consumed in between and the unbill amount of appr. Rs. 450 was generated) so the request...
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B
Baliram Gaikwad
from Nashik, Maharashtra
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Call history of idea mobile number 919623340858

Address:431122
Website:ideacellure.com

Call history of day 21&22 september 2016...
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