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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular reviews & complaints page 345

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S
surender_rawat
from Delhi, Delhi
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Receive data sms but not given

Address:301019

I have rec a sms from idea that unlimited 3g/4g data by recharge of 198.
I recharge my mobile with 198 but i have not received unlimited data benefit.

Idea customer care not give any positive response.

I am also sending my mobile screen shoot of sms on dated 28/03/2017

Uredenr

[protected]...
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F
Floxi
from Delhi, Delhi
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Network busy and frequent call drops

Address:New Delhi, Delhi, 110003

I have been facing a lot of trouble while placing calls on my Idea mobile over the past few (3 or more) months. There are frequent call drops, disturbances in the line and network issues. At times, I am not able to make or receive any calls at all and a message is displayed, saying - 'Call not allowed' or 'Network Busy'.
Even restarting my mobile and inserting the SIM in other mobiles has no effect on this problem - which is indicative...
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महेश श्रीरंग पाटील
from Mumbai, Maharashtra
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Idea money fraudulent transaction done through idea money

Address:Mumbai City, Maharashtra

I have axis bank account no * * * 3352 and my contact no is [protected]. I got a call from fraudster dt[protected] and asked to share the otp, by mistaken i have shared the otp and amount of rs 9998/- with ref tno ecom pur/ideamoney/mumbai/040517/12:39 and ecom pur/ideamoney/mumbai/040517/12:28 was debited from my account two times with 4999/- for each time and credited to idea money.
Request you to kindly look into the issue and reverse...
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V
vrushabh patil 02
from Ahmedabad, Gujarat
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9922708708 : bill dispute gprs uses

Address:Pune, Maharashtra, 411008

I had used idea app to change my plan on 19th april. After doing that in mid month i got charged for gprs uses from 4th april to 19 the april that is rs 9392/- instead of 5gb free plan. When i saw this on idea app i called customer care and spoke with service adviser and he told me it will get reimbursed at the time of billing you should not worry for the same and you'll be charged as per old plan till 19th and from 19th you'll be charged...
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P
Prashant03
from Anand, Gujarat
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Fraudulent transaction - transactions which did not make by me

Address:395008

Dear Preeti Iyer Madam/IDEAMONEY Team,

I am writing to complain about the fraudulent transaction done in my account and fund routed to IDEAMONEY. My personal details are stolen and details are used to commit fraud.

Prestigious brand like you or No merchant would like to do business with a stolen card and fraud people.
In my account, transaction have done today on 5th may 2017 at 6.00PM around and i am...
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J
jay dhruw
from Indore, Madhya Pradesh
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Recharge information not correct

Address:Raipur, Chhattisgarh, 492009

Date 5-5-2017 mob no [protected] I was recharge data plan of 297 but it was not activated & than call customer care he told me this plan of 297 are not available this is deactivated & my balance will not refund. My complaint about information & recharge list are mentioned 297₹ data unlimited pack. Now how to refund my money & inconvenience mental problems....
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D
Dr M V Srinivas
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Illegal deduction of money from my idea balance

Today i. E on[protected] i was charged 29 rupees stating that it was charged for mydala service on my idea number [protected]

I know nothing about this service and i have never subscribed to it.
I sincerely request to look into this issue and i want my deducted amount back into my idea balance.
I need an explanation how mydala service involved with ideacellualar....
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A
ankit jannu
from Ahmedgarh, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding stop outgoing call before due date of bill at the time of my emergency.

Address:Sangrur, Punjab
Website:IDEA CELL

My name is deepak and using no :[protected] since many years, and paid my bill in time, co have issued me a bill (April -2017month) of rs 572.5 bill no [protected] due date[protected] with adding of rs 335.26 in name of adjustment whose amount is not cleared by customer care. Today co have also stop my outgoing call regarding not payment of bill whose amount is due on[protected]. How co have stop my outgoing call before due date as on[protected]...
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R
RamSan123
from Bengaluru, Karnataka
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Fraud transaction on my debit card

I got a call from[protected]. The lady told me that she was calling from credit card division and wanted to give me a cash back because my reward points had expired. She said that she could transfer it to my icici debit card and took the details.
Later, noticed that an amount of 19500 has been deducted from my account over 4 transactions of 4875 each.
These transactions were not authorized by me and have been debited to an...
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S
sabha dubey
from Ranchi, Jharkhand
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Vulgar call

Address:Jajpur, Odisha, 755026

Dear sir.phone no.[protected] is doing call last two day .after recived of call he is talking very rough languase.so sir kindly lodge a complaint against this number and block phone call and message from this number to my number.[protected].
Regards.
s.s.dubey...
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S
Sanjith M
from Hyderabad, Telangana
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Nazara download complained

Address:Mysore, Karnataka, 571303
Website:www.consumercomplaints.in/new_complaint

Dear sir/madam,
Please note that i have charged every month nearly 200 to 300 rupees for downloading something called nazara. I have not downloaded anything so far as i don't have to do such things.. My cell no. Is [protected].
Please do the needful as many times i have contacted idea but no use.
I cant believe such a good communication company is doing this.
I have noted lot of people having same issues..br...
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M
mali_laxman
from Mumbai, Maharashtra
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Generated more bill for the month of april 2017

Address:Nashik, Maharashtra, 422007

Hi,

I am using idea post paid corporate plan. Idea offer new corporate plan as 3g internet 1gb & 2g internet unlimited. After plan change req. Before billing dated. But plan change in between billing cycle. Without my notice and generated more bill for the month of april 2017. My idea portal credit limit only 1000/- but bill generated more than 1000/-...
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Y
YousufSalimAns2
from Panaji, Goa
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Bewakoof bana rahe hai

Address:440017

Respected Sir
Firstly, I regret to inform you that your customer care is not having any information regarding this issue and they are useless. And secondly, I dont have any contact details of your BDM so please provide me. And thirdly, Sheela Nand ([protected]) is still not answering my call. What should I do?
Please reply at your earliest....
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R
ratheeshveeranthara
from Palghat, Kerala
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Sir i want my phone 8606657882 call details november to april pls

My mail id [protected]@gmail.com pls give me my number call list urgentaly 2016 november to 2017april phone no [protected]...
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D
Deepak K t
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misleading information

Address:Pune, Maharashtra, 411047
Website:care.ideacellular.com

So i wanted to recharge my idea number and went to idea online recharge at https://care.ideacellular.com.

After entering my number, i went into "my offers" section which asked for an otp. I received the otp, entered it and could see few offers.

I selected one offer who's mrp was rs799 and benefits was "ul i2i+3000min+[protected]@rs799".

And went for payment and did recharge.

Problem: i...
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M
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile number portability unable to recharge in any way.

Address:500008
Website:www.ideacellular.com

I have Ported from Airtel Prepaid to Idea and submitted my application @ idea store Tolichowki on 29th April, got new sim, my Airtel sim got disconnected today on 4th May 2017, after inserting my idea sim and tried activating my number by dialing 59059 i got the error: invalid number. since then tried reaching customer care 5 times after struggling for 2 hours I reached customer care executive kommana verma who is rude and speaking like he...
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S
Shesh shukla
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

V top value

Address:Kanpur, Uttar Pradesh, 208021

Sir mera ret v top no [protected] hai mujhe last 3 months se value nahi mil pa rahi hai. TSM ko bhi kai bar remind kar chuka hu. Dse ka behavior bhi thik nahi hai.
My shop name
Shesh telecom
Distributor name krishna agency
Dse name lakhan
Tsm name sanjay sir
Circle up east
Zone kanpur nagar...
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P
Preet Pavra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud deduction from idea money

Address:Mumbai City, Maharashtra
Website:Idea money

*boi star sandesh* rs 4900 has been debited to your account from pos-ideamoney on[protected]. *boi star sandesh* rs 4900 has been debited to your account from pos-ideamoney on[protected]
*boi star sandesh* rs 4800 has been debited to your account from pos-ideamoney on[protected]. This has been deducted from my account. I have not done any transaction from idea money... Please refund my amount asap! - karanbir +[protected]...
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G
Ganesh Shivram Kharat
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong charges

Address:Nashik, Maharashtra

Hi,

I am using idea post paid corporate cug plan. Idea people activate collar tune & miss call services without my notice and generated more bill for the month of april 2017. When i have contacted the customer care they are saying i have activate collar tune & miss call services through web which i have never done.
When i have asked them for proofs, they asked me to drop an email, but till now i didn't received any...
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T
Thupakula Rajeev
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

signal dropping

Address:Khammam, Andhra Pradesh, 507117

Hi...

In my area idea signal is very poor condition people was getting very problem with idea signals please do something to improve signal strength

Idea is a super network.. please solve this problem asap...

Address: Pagideru(Villege), Manuguru(Mandal), Khammam(Dst), Telangana

Thank you,
Regards,
Rajeev,
[protected]...
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