Idea — Very poor GPRS Speed, getting irritation o[censored]sing idea net.

Address:

Khordha, Odisha

Dear sir, My name is Biswajit Jena and i am from odisha, Bhubaneswar, I am using your idea internet 2g packs on my idea mobile number which is [protected] In my android mobile phone. But net speed is very low than expected. Speed is 2-4kbps when browsing and downloading always which is very irritating. Where other operator like airtel, vodafone, docomo and aircel gives superb speed in that location on broswing 2g packs. My friends also using idea sim for net browsing and they also experiencing same problem in other area of bhubaneswar also. I clear cookies and also clean my mobile but speed is same as previous. I am also trying with other phone by putting the idea sim but there is no improvement of net speed. Gprs speed in 2g is contineously low all the time as there is no 3g coverage by idea in this area. My friends also complaining about low speed of net by idea and they. Thinking to stop using idea and try others operator service as their net speed is great.idea net takes upto 5 minutes just to open a page which is very iritating now.Before 3-4months there was little bit speed but now your net speed contineosly low with just 2-4kbps which is not cool.if you don't take necessary steps to enhance the speed of net then we will switch to other operator of our choice.we think that you(Idea) intentionaly gives low speed for net browsing. If you doing intentionaly then have done a big mistake as customer loose faith on you gradually. Therfore i request you to the concerned authority to look into the matter and do the needful asap.we awaiting your response regards. Biswajit [protected]@gmail.com