IFB Customer Care

IFB Customer Care

IFB Industries

Vanasthali Appartment, Gomti Nagar Extension
Lucknow
Lucknow District
Uttar Pradesh
India - 226010

Customer Care Phone Numbers and Contacts

Phone:+91 88 5376 9434
+91 33 3048 9299
+91 33 3048 9219
Mobile:+91 81 2747 1352
Fax:+91 33 3048 9230
Registered Address:

14, Taratolla Road,
Kolkata
West Bengal
700088
Satisfactory Rating
1%
Complaints
2413
Resolved
16
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

IFB related photos (109)

IFB Complaints & Reviews

IFB - worst servicing

User
 pamela mukherjee on Aug 2, 2015
My microwave screwed upon 3 May ;i lodged a complain ..on 6may Mr XXX BANERJEE CAME he said door needs to be replaced .I agreed but it took him 4 months still he is saying Company doesnt have this door...is it believable ...a company like ifb doesnt have microwave door since Last May ...My point in KOLKATA SERVICE CENTRE IS WORST(IFB) ..MOST OF THEM R INEFFICIENT AND LAZY ...I REGRET BUYING PRODUCTS NOW...I HAD FIXED MICROWAVE FROM AN OUTSIDER ...DEFINITLY WONT CALL KOLKATA SERVICE CENTRE AGAIN...
Complaint comments Read comments Complaint category Electronics & Appliances

IFB - IFB top load washing machine not working properly

User
 25973 on Aug 1, 2015
I have purchased IFB top load washing machine Model:AW6501WB 11 months back. Now it is giving lot of trouble. Suddenly it stops working and displaying 'E1'. If i open the lid and close it starts working. After some time again it stops working. I cannot keep watching as I am busy with some other work. Kindly solve my problem as early as possible. Regards...
Complaint comments Read comments [1] Complaint category Washing Machines

IFB - Washing machine

User
 krishna50 on Jul 31, 2015
Techniciaan tod different compalints that bearing soiled and in the officee he told that not broken bearing and he closed the complaint with out resolving our problem and i lodged fresh compaint on 30th 16111439 still they have not attended...
Complaint comments Read comments [1] Complaint category Appliances

IFB - Service call not attended even with AMC for dishwasher

User
 RevvenkT on Aug 3, 2015
My complaint no. 16103584 For Ifb Neptune dishwasher not attended inspite of repeated calls to customer care. They always give standard answer server down call after one hour. Tried calling the branch head Mr.Vignesh but to he is also of no help. If anyone has any info on some higher up official of IFB please share. The product is on AMC and I am unable to get it serviced elsewhere....
Complaint comments Read comments Complaint category Electronics & Appliances

IFB - Require Washing machine automatic front loader electric motor

User
 Harendrakumar H. Obhaliya on Jul 31, 2015
Dear sir, The washing machine ifb model senorita plus 6 kg. Motor is not working in spin/dryer. .You are requested to look into the matter .You may please reply urgently. If it is available with you pl. Send us price of new motor. Regards, hh obhaliya mob. No. 9428007463...
Complaint comments Read comments Complaint category Washing Machines

IFB - Washing Machine complaints not being attended

User
 Ushas Jose on Jul 31, 2015
Ref. IFB ticket nos. 16017020 dated 18.7.15, 1605412 & 16104308 A Technician from IFB Visited twice. But unfortunately he was bussy or per-occupied with some other work, so that he was not ready to wait and monitor the complaint properly. He simply told that he is not supposed to inspect the machine till one course of wash completes and left the place. A few minutes after he left the machine again started making noises. To my utter surprise the technician informed us that the Armature of IFB machines always emits sparking, and now i am not at all interested to keep a spark emitting machine at...
Complaint comments Read comments Complaint category Washing Machines

IFB - Lack of expected progress

User
 yuganathan A on Jul 29, 2015
We registered complaint on 26.07.15 for the microwave issue they said within 24 hours complain will be resolved but no one came I called them again on 28.07.15 again they the same thing no one came again I call them on 29.07.15 they give me local services centre no. Which is not responding so on 30.07.15 I said I need to talk with ur superior but one read to solve the issue worst experience with ifb...
Complaint comments Read comments Complaint category Electronics & Appliances

IFB - Complaint not resolved, in AMC period

User
 vivekdubey322 on Jul 29, 2015
My washing machine is not working for very long time. I complaint for repairing of the product through customer service. And i also get complaint number, but i get no responses from the company and the complaint automatically get cancelled. My customer id no. - 10755518 My complaint no. is - (1) 15127351 dated 16/03/15 (2) 15294421 dated 09/04/15 (3) 15456739 dated 02/05/15 (4) 15710826 dated 07/06/15 So, please sir take some action so that my problem get solved. VIVEK DUBEY ANPARA 9935652011...
Complaint comments Read comments [1] Complaint category Washing Machines

IFB - Cheat on AMC

User
 Chidhaa on Jul 29, 2015
Team, IFB bangalore division (Padmanabha nagar) team took AMC and promised to fix the part of oven but failed. When I called them back several times, they said part not available and promised to return the AMC amount. I had called up 50+ times but no solution yet. Initial every time they promised to give the cheque same day but failed. Also ignoring calls and answering when called from another number is the pattern. Very rude behaviour and no proper response. Complaint number: 16101230. Finally, today IFB customer care gave some reporting manager number and he has asked for some details. But...
Complaint comments Read comments [1] Complaint category Appliances

IFB - Fridge Cooling problem

User
 adi2909 on Jul 28, 2015
Fridge door warning continuously ringing even if the door is closed. that's why compressor not start and no cooling. Complained on Friday 24-7-15 9.57Am after 5 days again complain on 28-7-15 11.00am Still no technician or executive bother to follow up or even visit to rectify the problem.. every time customer care will tell do the needful at the earliest .....
Complaint comments Read comments [1] Complaint category Refrigerators

IFB - A/c Not attended

User
 bhaw on Jul 28, 2015
Team my A/c is not working, i made a complain having number 15609801 & second again on 23/06/15 number 15768440. But till now so much time has been over but till now no body has attended .the number provided by the mechanic who came first time to check is not responding...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

IFB - no response for the customer complaints

User
 vinodhak_2004@yahoo.com on Jul 27, 2015
We purchased ifb washing machine in Jan 2012 and warranty is there till January 2016. After the wash the clothes were not getting dried we have made a complaint on this issue directly with the technician and after 4 days technician came and done some repair went saying that we will bring machine washing powder use continuously 3 to 4 times then the dust will go out. After a week I.e. On 18th July 2015 technician brought the powder and again he started to repair the machine and disconnected all the cables and opened the machine with the help of another technician was doing some repair n removed...
Complaint comments Read comments [1] Complaint category Washing Machines

IFB - Washing Machine

User
 Abhishek llp640 on Jul 27, 2015
i have complained about my washing machine door lock problem in IFB ON 23/07/2015 and since then i have called these people 5 times, but these customer care guys are so irresponsible and useless. everyday these people are making false promises that the executive will come tomorrow, but there tomorrow never come i am fed up and tired running after them but no responce please help ! Abhishek 9711520009...
Complaint comments Read comments [1] Complaint category Washing Machines

IFB - Washing machine

User
 vivek2love on Jul 27, 2015
Dear team,

I am vivek prasad … i login a complain (15952172) on 10 / 07 / 2015 … regarding my washing machine is not working. .

Technician visited my house on 15 / 07 / 2015 … after there is no information about anything who will resolve the issue. .

Plz explain me who will give the service to my washing machine … you customer service is not giving any answer. .

Who will fix my washing machine.

Regards,
Vivek prasad
09709580311...
Complaint comments Read comments [1] Complaint category Washing Machines

IFB - Poor Service

User
 Mahesh kappil on Jul 25, 2015
I am one of the users of IFB washing washing machine. My machine got struck with a problem one and half months ago and reported the concerned authorisation or dealer who had a look at the machine three weeks before but they couldn't rectify it . He is blaming on poor availability of spare parts. The problem with the machine is regarding the Filter.Few days back I got call from Alappuzha Service centre, They informed me that they will come on Saturday afternoon.Myself and my family waiting for them, but I was waiting till 8pm.Tomorrow I received a call from some other number and asking my availability.At...
Complaint comments Read comments [1] Complaint category Washing Machines

IFB Senorita - Washing machine

User
 chennu on Jul 24, 2015
We purchased 3 years back. We are getting lot of problems. Nobody is responding. So many times i have given complaints. Till now problem was not rectified. I have talked so many times to toll free number, so many messages to 58888 but no use at all. We spent 25000 rs on that. But we are not at all satisfied with u r service. As ifb is standard company we purchased this machine but u r services are not satisfactory. Till now they are not able to recognize the problem. Atleast they are not responding to our call. I think u are prolonging till my warranty over. I am having all my complaints number...
Complaint comments Read comments [1] Complaint category Washing Machines

IFB - Non supply of material ordered.

User
 rajeevktm on Jul 24, 2015
Vide Order Number 100037550, I had ordered for fluff liquid detergent on 28/6/2015. But the material is not delivered even after sending 6 reminders. IFB Appliances Connect with us on: facebook Google Plus youtube pinterest About Kitchen Laundry Living Accessories & Additives Offers ORDER SUMMARY Dear Mini T M, Greetings from IFB Home Appliances! We thank you for your order. This email contains your order summary.When the item(s) in your order are delivered, you will receive an email with the confirmation. Order Number 100037550 Shipping...
Complaint comments Read comments Complaint category Washing Machines

IFB - Complaint not resolved

User
 Christopher0405 on Jul 24, 2015
I an Christopher. I bought a IFB washing machine in 2009. It started to leak last October. I made a complaint and nearly 10 salesmen came and changed many components like AMC, tube hose and aqua. But the leak is not resolved. We have to clean the house every time when we use it....
Complaint comments Read comments [1] Complaint category Washing Machines

IFB - Servicing racket! Case of fraud and security breach

User
 Sudha Rawat on Jul 24, 2015
Complaint number:15988038

July 20th, a IFB technician arrived to repair a 'spin dry' problem (he was not the first one, we had had some 3 people before in the previous months). This was a on-demand service request. We contacted the helpline and received a call, for which I entertained the visit. This technician sold me the idea to change the MCU, which he did and charged us Rs 2250, gave me the old part and a bill. He wasn't willing to wait and check if the issue was solved, and left but the problem was not solved. He never picked up his phone after that the entire...
Complaint comments Read comments [4] Complaint category Washing Machines

IFB - Always complaint

User
 Shafin m salim on Jul 24, 2015
Again and again, what we do sir,
Its complain again. This is the 3 rd time of complaint on our ifb washing machine. The interesting thing is its only 10 months old.
On the recent times we are extremely suffering on this stuff. And now calling service centre, they repeat their answer daily " sir, our service man will reach within 24 hr". What kind of service is this mr. Ifb managements. How can u respond like this.its 2 week that we calling them, anything u can do?...
Complaint comments Read comments [1] Complaint category Appliances

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