IFB Logo

IFB Customer Care

IFB Industries

Vanasthali Appartment, Gomti Nagar Extension
Lucknow
Lucknow District
Uttar Pradesh
India - 226010

Customer Care Phone Numbers and Contacts

Phone:+91 88 5376 9434
 +91 33 3048 9299
 +91 33 3048 9219
Mobile:+91 81 2747 1352
Fax:+91 33 3048 9230
Registered Address:

14, Taratolla Road,
Kolkata
West Bengal
700088
 

IFB Complaints & Reviews

IFB - Washing Machine - Purchased on 31/12/2014 - Not installed fully

User
 DeepsIFB on Feb 24, 2015
Sir/Madam, I am from Trivandrum, I have purchased a washing machine from IFB, Pattom, Trivandrum on 31/012/2014. At the time of installation we came to know that the filter cover" the shop provided was not suitable. Hence the installation is incomplte. I called several times and went to the shop. They informed me "it will be replaced soon". We have not yet stared using. I booked my complaint one month before and still no response. Is this the way of customer satisfaction? Is this the way of behaving to a new customer? So please look into the matter seriously if possible. I will never...
Complaint comments Read comments [1] Complaint category Washing Machines

IFB - Compony man

User
 Raj423 on Feb 22, 2015
i am from Chandigarh and had complaint against Dinesh and Gagandeep both are in service and they don't have manners to speak with coustmers.i want my ifb washing machine repared but they dont treat as a human being.is this a reputated company employees I don't think so. after mailing you I wait for reply in two days after that I go to consumer form and also lodge complaint by name against both your emp...
Complaint comments Read comments [1] Complaint category Employees

IFB - IFB service worst - mind torturing - no peace of mind

User
 arulpandiyanaugustina on Feb 21, 2015
IFB customer id - 328854 RESIDENCE ADDRESS - 182A, 22nd avenue, banu nagar, pudur, ambattur, chennai- 600053. tamil nadu contact no. 9042865084, 044-26861317 facing problem for the past 2 years. water not draining. drum problem. board problem. technicians visiting are only sales promoting people. not attending problem accurately. dodging . convinced problem will be solved after taking AMC. took AMC for two years. 31.10.2014 to 30.10.2016. invested rs. 4719. still problem not solved. mind torturing. ifb minting money. ditching customers. not attending to calls. followup worst. no expert...
Complaint comments Read comments Complaint category Washing Machines

IFB - complint no 1100054548

User
 Felixortho on Feb 19, 2015
I made complaint about a month ago{28/01/2015}. Till date the problem was not solved. I phoned more then 10 times. No good response. Let me know whether this is your way to respect a costumer? I am polite only because of your company name IFB. Very very poor response in Pondicherry reg. Services, . They are only forceing to make AMC and collecting money. After that they are not even considering as a human being. Do need full. Failing which I will approach media and legal assistance .Please note My machine is under AMC....
Complaint comments Read comments [2] Complaint category Washing Machines

IFB - Wash quality issue and cloths got damage . Complaint No: 14463417 & 14513656 Logged date 13/12/2014

User
 sridhar gv on Feb 19, 2015
To, Date: 19/02/2014 Customer Service Head. IFB Industries Ltd. L1 Goa. From, Sridhar G V 1085, 6th Cross, 1st stage, Rajivnagara, Mysore. Karnataka. Hello, IFB Washing Machine issue. Complaint No: 14463417 & 14513656 Logged date 13/12/2014 New Complaint No: 14897083 Logged on 11/02/2015 I have re-logged a new complaint as the issue is not resolved, as informed in previous letter (Dated on 17/01/2015) no action has been taken they took the machine for repair to office and returned the machine after two days with...
Complaint comments Read comments [2] Complaint category Washing Machines

IFB - Ticket

User
 Sunil Saradhi Earlagadda on Feb 18, 2015
I have raised a complaint with the IFB customer care regarding the water inlet..its been 48 hours now & nothing has been done till now...inspite my repeated reminders on the ticket...I have caled them around 10 times now. Inspite of doing anything they are instead guving the service centre nums so that I can call them...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

IFB - Heating not proper

User
 manishjain2386 on Feb 18, 2015
I ( Mainish Jain) have purchased a IFB microwave of 20 Ltr from Geetanjali Electronics, Meerut in Oct-14.My microwave is not working properly then i have registered a complaint for the same on 15th Feb-14. Complaint Ticket no. is 14925809. Yesterday your representative has came and check the microwave and he found magnetron is not working properly. So he has replaced the magnetron. But i feel magnetron is old which has been replaced by my magnetron.Kindly check & revert to me ASAP. Regards Manish Jain Mob: +91-9997787731 E-mail:- manishjain2386@gmail.com...
Complaint comments Read comments [2] Complaint category Appliances

IFB - power off of w.machine

User
 nandus on Feb 17, 2015
stil my problem is not resolved . so many times same problem is raising . so many technicians are coming check the w. machine power problem they said. but acutally power is not problem i think so. so this problem has to resolve only by expert not for light knowledge persons.stil its in AMC. MY ticket no is 14918843...
Complaint comments Read comments [1] Complaint category Washing Machines

IFB - Very Poor response in IFB Point Retail shop and old stock machine is delivered

User
 mohan.pok on Feb 17, 2015
I have purchased IFB FLW Fully Automated Elite Aqua SX washing machine on 13-02-15 at IFB Point Retail showroom at Velachery Main road, Selaiyur, East Tambaram, Chennai - 73. when delivered we found the manufacturing date is 14/02/14. but they given current market price. Then they agreed to change the machine. but till time it is not done. also there is very poor response from IFB Point Person. So I am expecting the valid response from your side. IFB Point Showroom address. IFB Point Proficient Technologies Old.No : 194, New No : 767 Part A, Velachery Mainroad Selaiyur, Chennai -...
Complaint comments Read comments [2] Complaint category Washing Machines

IFB - Tub not working after the motor being changed

User
 vartika1980 on Feb 17, 2015
I am a sufferer from Faridabad using washing machine of your reputed brand. The service being pathetic.Since 17th jan 2015 my machine has not been able to work properly as earlier the motor was nt wrking ans as the new motor to be fixed was not available in ur stock we had to wait.later when the motor was fixed the the spin was nt taking place for wch the complaint was again made at faridabad service centre. Now the the tub is not moving as well. Nobody is thr to help.my contact no. 9958991129...
Complaint comments Read comments [2] Complaint category Electronics & Appliances

IFB - negligence by the service center

User
 amiyanarayan on Feb 17, 2015
Dear sir, kindly refer to the complain number 14771911 dated-24th jan, 2015. dispite repeated reminder, my washing machine is not being repaired by the service center. Each time i am asked to wait for a few days.i had also contacted area manager on the mobile phone number 9386254800 but of no avail. Kindly xpidide the same because i am facing great hardship and it seems that service center had no concerd for the urgency....
Complaint comments Read comments [1] Complaint category Washing Machines

IFB - washing machine parts

User
 alisha26 on Feb 16, 2015
We have ifb washing machine where washing machine parts are getting separated. We want new one so please we gave complaint also but no response.Its urgent. Thakurli : flat no 705 bldg no 5 sarvodaya ashish behind mahila samiti school cholegoan thakurli east. Mobile no. 9892550223 sudesh pawar...
Complaint comments Read comments [2] Complaint category Washing Machines

IFB - 7 kg digital front load washing machine

User
 ushasree akilla on Feb 16, 2015
compplaint no 14911431 dated 13/2/2015 Customer ID 835169. 7 kg digital washing machine not working since 13/2/2015. I made several calls to 39187606 ( comes engaged all time), 9397691234, 9393586669, 7893470309, 9247445675, 42300040, 9391102021. spoke to m/s kishore, gauri shankar, john, swati, sampat. spare not available, we will attend today, are the answers from different people. drain hose damaged by IFB service people not changed for over 2 years I paid about 5000 Rs for AMC and do not get service in time. my contact no is 9966669334...
Complaint comments Read comments [2] Complaint category Washing Machines

IFB - No response even after one month of registering of a complaint on the washine machine

User
 A. V. Raveendran on Feb 16, 2015
My washing machine, IFB senator 6kg, is under AMC. I registered a complaint on 16 January 2015 (Ticket No 14710709) and the next day two technicians came and told that the tacho has gone bad and the same would be replaced within a week. SInce they did not turn up even after fifteen days I contacted 1860 4255678 several times, almost on a daily basis and the received the same answer that a technician from the service would visit within 24 hours and set the problem. SInce nothing was happening I sent an e-mail to the websupport on 10 Feb 2015 and I was promised that they would take the necessary action....
Complaint comments Read comments [4] Complaint category Washing Machines

IFB - ifb wahing machine not functining.

User
 Venkatesan damodaran on Feb 15, 2015
Sir, My IFB washing machine is not functioning. The IFB washing machine machine has been purchased in mid of 2013 and till now only one service has been done by IFB personeel. Yesterday, the water pipe from the the tank has broken and has been rectified and due to this air block has occured and now the washing machine is not accepting the water inlet and the clothes are stuck inside the washing machine. Sir my mobile number is 09382127960 and my address is plot No.610, Poompozhil nagar, Vaigai street, Avadi, chennai - 62 and my land line number is 044-26374363. Since my dirty clothes...
Complaint comments Read comments [2] Complaint category Electronics & Appliances

IFB - Expired Voucher

User
 vivxarora on Feb 15, 2015
I am writing you for complaint about product sailed to me with voucher's greed and found expired voucher in the package, i bought Microwave on 27/11/2015 from Vaid Electronics NIT faridabad with expired voucher of 30/06/2014. Your dealer given me a voucher greed by sailing the product and now they denied that this can be en cash, i request you to kindly resolve this issue or else i have to visit consumer court to resolve this issue. i hope to have an issue within the IFB and me. My promotional code is IFBGPN2011....
Complaint comments Read comments [3] Complaint category Appliances

IFB - washing machine stand sale

User
 Rajeevam on Feb 15, 2015
your authorisaed customer service agent Maria electricals insisted me to purchase Stand for newly purchased IFB washing machine for getting more life.I havnt seen IFB on stand in any of your ad or brochure.Its Cheating your customer by selling stand on coming for demonstration like direct marketing and grabing money .This stand is available for lesser price in other shops.They Collected Rs1800/=Kindly avoid this type of cheating on behalf of IFB.This was informed on telephone call for satisfactory demonstration, there is no Respone.I would like to get back Rs.1800/=they collected on behalf of IFB...
Complaint comments Read comments [1] Complaint category Appliances

IFB India - Digital washing machine

User
 A S Lodha on Feb 14, 2015
I am using ifb digital for last so many years. Few days back the machine is not taking full circle while washing. I=it does not stop after the time is out. More over the spin mode is not working. The clothhs comes out with lot of water and we ahve manually squeez the water before dring. I willb e happy if your service represantative can come and set right the problam. My address is:-a.S.Lodha flat no 2-b, no.5, bazullah road, t.Nagar, chennai 600 017. India thanks.A.S.Slodha...
Complaint comments Read comments [1] Complaint category Insurance

IFB - Inability to repair Dishwasher ZephyrDX

User
 Pips Rahul on Feb 14, 2015
My Dishwasher stopped working in Sep 14. I have been registering complaint since then. In sep, October, nov, dec, jan15 and today ie 14 February 15. The customer care tells me that all past 5 complaints are cancelled as the part not available at bangalore. Amazing, bangalore centre says part not received from Goa Factory. Most pathetic company. I am sure none in my family and friend shall ever buy any product from this company....
Complaint comments Read comments [1] Complaint category Products & Services

IFB - server center person not responded

User
 SRILAKSHMIK NIMRA on Feb 12, 2015
My complaint number is 14885365 still not solving my problem last month I am giving servicing again its problem the servicing centre persons are not responding any call there's nothing going on give the complaint last month only I am giving servicing the knot doing any servicing that taking money and suffering so many problems forming machine when I call them not lifting today ca estimate percent I'm giving company park 3 days back I'm not getting solving a problem again there saying drill machine parts not available servicing centre what is this I am saying go and give complaint thank you...
Complaint comments Read comments [2] Complaint category Washing Machines

Share this page with others

  
  

Recently Discussed

2 days ago
IFB
AMC not being attented and complant being closed
2 days ago
IFB
Heating not proper
2 days ago
IFB
Poor service
2 days ago
IFB
not working
3 days ago
IFB
Microwave not working