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IFB Customer Care

IFB Industries

Vanasthali Appartment, Gomti Nagar Extension
Lucknow
Lucknow District
Uttar Pradesh
India - 226010

Customer Care Phone Numbers and Contacts

Phone:+91 88 5376 9434
 +91 33 3048 9299
 +91 33 3048 9219
Mobile:+91 81 2747 1352
Fax:+91 33 3048 9230
Registered Address:

14, Taratolla Road,
Kolkata
West Bengal
700088
 

IFB Complaints & Reviews

IFB - Cheated by R K Services, IFB washing machine Service Centre

User
 doctejas1 on May 30, 2015
This service centre, R K Services, Goregaon, Mumbai, is a cheater's haven. I had lodged a complaint with the centre for my IFB digital 7 lit washing machine for a leaking door gasket. They promised to resolve the problem within a couple of days. However, the technician took away our old gasket and did not return with a new gasket for over 4 days. Then someone called Rajen from the service centre ( cell no 7045338882) said he would oblige me by fitting an old gasket temporarily and replace it with the new gasket as early as possible. The technician replaced the used gasket and charged...
Complaint comments Read comments Complaint category Washing Machines

IFB - Microwave oven issue not solved even after 13 days

User
 priyanshu sehgal on May 30, 2015
Our complaint no. Is 15566121. We complained on 18th may and till now no service has been provided by the company. We r seriously toooo annoyed and have seen seen so carelessness towards a consumer by such a large compmay . there is no use of buying products if we r not getting a good service. Its the worst ever seen Please contact Mr. Kuldeep sehgal @9815155908...
Complaint comments Read comments Complaint category Appliances

IFB - Dishwasher not attended even after 16 days

User
 RevvenkT on May 29, 2015
Compliant no.15524424 registered on13/5/2015. Service technician attends the call after 2 days and advices to replace control board. Numerous calls after that to Mr. Sridhar, Mr. Vignesh has no effect. Each one promises that it will be fixed the very next day. Till date the problem exists. My elderly parents are going through a lot of trouble because of this. Now they don't attend our calls or they switch off after the the first call. The dishwasher is under AMC....
Complaint comments Read comments Complaint category Electronics & Appliances

IFB - No Action whatsoever

User
 sridharanbel on May 29, 2015
Hi Team I am appauled to say that inspite of calling the customer care and the manager's directly to get our washing machine fixed nobody has bothered to respond yet. I have spent hours till date calling and everytime I call, either the customer care or the manager tgive a false promise by saying someone will attend today and cut me off. ( Guess they are trained for the same..Good job IFB crew) Yesterday ie 28th May when I called to try my luck and I was told that the complaint is resolved. WOW what a shameful answer I got. I am still doubtful that some action would be taken or even...
Complaint comments Read comments Complaint category Washing Machines

IFB Micro Oven - IFB Micro Oven - BAD SERVICE

User
 Nitin Kumar 1973 on May 29, 2015
Hi, Myself Nitin from, Hyderabad purchase IFB MiroOven from Reliance Electronic, before one year its stop working, I call to customer care, they sent executive & then my suffer start Keep complaints but not solution, every executive comes take some part for replacement they never come back, again new executive comes say new problem take one part & never come back even they taken 1920rs for annual maintenance. IS IFB know about this? My Customer ID - 10055691, following complaint nos. & executives details, Franchise name - Seetal Service Engg. No. Samuel - 9542316051 Service Engg....
Complaint comments Read comments [1] Complaint category Electronics & Appliances

IFB - complaint against servicing

User
 vasu vadan on May 29, 2015
I Purchased IFB washing machine 18/7/2013 after only one time 10/7/2014 month your service persons attended, upto till not attended, please send service persons immediately your offer every six months servicing provided but not attended any persons...
Complaint comments Read comments [1] Complaint category Washing Machines

IFB - pathetic after sales services

User
 monatrivedi on May 28, 2015
I have been facing problems with my washing machine since October 2014. It still is not rectified. My warranty period was a waste and my AMC also is going to be a waste looking at your laid-back responses. Great disappointment from a big brand. Pledge never ti use IFB products again....
Complaint comments Read comments [1] Complaint category Washing Machines

IFB - NO SERVICE

User
 sahil ghani on May 28, 2015
THIS TO INFORM YOU THAT I HAVE PURCHASED AN AC OF IFB 2 YEAR BACK AND THE DEALER HAS TOLD US THAT THREE SERVICE OF AC IS FREE BUT TILL NOW NO SERVICE HAS BEEN DONE KINDLY TAKE ACTION . NAME S F GHANI 145 SAYYED MOHALLA KISHAN NAGAR DEHRADUN...
Complaint comments Read comments [1] Complaint category Other

IFB - regarding washing machine repair

User
 bakhi on May 28, 2015
Hi this is charanjit singh frm mohali, punjab near chandigarh.i had purchased ifb washing machine in 2013, now i am facing some problem wth that and i registered my complaint some 15 days back.but no body is bothering.my cell no. Is 9915701449....
Complaint comments Read comments [1] Complaint category Appliances

IFB - MACHINE HAVE ELECTRICAL SHORT PROBLEM

User
 garg praveen on May 27, 2015
MY NAME IS PRAVEEN GARG CONT NO 9811488938, COMPL NO 15541840.I HAVE ELECTRICAL SHORT PROBLEM, AND DOOR IS NOT PROPERYLY CLOSED FROM LAST TWO MONTH, I HAVE CONTACT MANY TIME BY YOUR TECHNICAL PERSON, BUT THEY ARE NOTCAPABLE . PL ARRANGE TO RESOLVE MY PROBLEM, IF MY PROBLEM NOT SOLVED WITH IN TWO THREE DAYS I WILL GO IN COURT.AND IF ANY MEMBER WILL WOUND BY ELECTRICAL CURRENT I F B WILL BE REPONSABLE....
Complaint comments Read comments [1] Complaint category Washing Machines

IFB - Dishwasher leakage..complaint No.1100379924..

User
 K. Suyambu on May 27, 2015
I have lodged a complaint toll free about the leakage. The dish washer is having AMC. I have complained on 19th May 2015. I am residing at Kodambakkam, Chennai-600024. No technician turned up for 3 days. Again I contacted toll free just to know the reason for not attending the complaint. Toll free official gave me Chennai phone number with intimation to contact one Shanthi. I contacted to the number given to two consecutive days. Even then nobody attended or contacted till today I.e. 27th. Again I contacted Toll free but with my surprise I am told by toll free staff that Chennai office closed the...
Complaint comments Read comments [2] Complaint category Electronics & Appliances

IFB - "No Service even after repeated complaints

User
 grvr123 on May 27, 2015
I have raised a complaint to repair my washing machine on 19th May, and my ticket No.15575045, technician visited the next day and said it's a fault of failed power cord and needed to be replaced, and he said he will come back with the spare part, after an hour he called me and said that the washing machine is not under warranty and suggested me to take AMC, which i refused and asked him to just repair it, he then replied that if you take AMC we will repair it immediately or else you have to wait for few days, since then there's no response from the service center and no response from customer care...
Complaint comments Read comments Complaint category Washing Machines

IFB - IFB Washer 9kgs and Drier 7 kgs stopped working request for replacement

User
 Hammiyala Camp on May 27, 2015
From K.M.Karumbaiah Coorg Trails Main Road Madikeri – 571 201 Kodagu Karnataka Email: karumbaiah09@gmail.com Mr. Karthik Area Sales Manager IFB, Bangalore Sir, Sub: Complaint regarding IFB Front loading washer 9kg and drier 7kg machine model supplied by your company on the 26th of June 2012 This is to bring to your kind notice that I had bought a IFB washing machine cum drier 9kgs Model number 8903287000386 from your showroom in Mysore. Ever since I bought this machine it has been coming for repair. Several times the board was changed. But still the machine would vibrate like mad....
Complaint comments Read comments [1] Complaint category Washing Machines

IFB - Washing Machine not working despite recent repairs done

User
 Santosh Maheshwari on May 27, 2015
Dear Sir, This is with respect to my ongoing complain ticket number 15618678 regarding complain of my 5 kg automatic washing machine purchased and also AMC done for the same vide receipt no 101516/ 002154 dated 03052015. The technician repaired the machine and charged some 3300 for a part and also suggested us to go for AMC during that time. Within a week after the repair was done, the machine went dead again and we had to face a troublesome time. Though we tried to register several complains, your technician is saying that the repairs can happen only after 90 days of AMC which is not what...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

IFB - No Installation of IFB microwave oven

User
 ssmanderna on May 26, 2015
Sir I purchaged One microwave oven through flipkart but the installation of the same was not done by the company rep because item was not purchaged from dealer from Bhiwani.Thanks for patronizing IFB. Your ticket No. is 15589141. IFB representative will visit shortly. For assistance please call 18604255678(MTNL/BSNL)/39004321. Above said is my no and after waiting long time and reminding many a times to IFB which was also not a toll free number spent almost 40 rs and result is zero. Further I purchaged this for giving gift but without checking the serviceability of said item due to IFB same was...
Complaint comments Read comments [1] Complaint category Appliances

IFB - HARASSED BY IFB, PRODUCE DEFECTIVE PRODUCTS

User
 somyaag on May 26, 2015
I would like to notify you that I have been HARASSED by IFB since I have bought its AIR CONDITIONER. Installation engineer came on 09.5.2015 for the installation. We launched complaint on 11.05.2015. my ticket no is 15531397.It came out to be a defective product with defective fan motor it didn’t worked properly for even a day after installation .It has been 1.5 months gone and our new split AC is like scrap for us. They just only need money and no responsibility of defective piece. Everytime I called customer care they give excuse “ your problem will be solved today”. My mobile no. Is 9829292296....
Complaint comments Read comments [2] Complaint category Electronics & Appliances

IFB - problem not resoved

User
 drganapathy on May 26, 2015
Dear sir/madam, this is DrGanapathy with IFB service customer ID of 3849849. I have given a complaint regarding my IFB senorita plus washing machine 2 weeks ago. A guy from Nagaraj came from Swayam Solutions Chennai. Somehow he started the machine. he told filter needed to be changed and machine has to be cleaned. Done. He charged Rs 2600. But machine never stopped. It wascontinuesly running. I called him. He never turned back. Then I called Swayam Solutions. They never sent anybody in time. Now I booked fresh complaint after my holidays yesterday morning 11.28am. My ticket number is 1100371774....
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

IFB - damaged product

User
 Aditya Sondhi on May 25, 2015
We have purchased Dish Washer make IFB Model No Neptune DX from your Reliance Retail Ltd Store of South Avenue Mall, Naramda Road, Jabalpur vide CIN No UD1100MH1999PLC120563 dtd 06-12-2014 through Sales Man ID No.60084946. I would like to notify you that I have been harassed by IFB since I have bought this machine. Installation engineer came on 25.12.2014 for the installation which is protracted for a reputed company like you. At the time of installation the machine was found to be damaged, we didn't showed any grievance at that time and trusted that the machine will be replaced soon. But...
Complaint comments Read comments [1] Complaint category Washing Machines

IFB - Negligence [Resolved]

User
 jeffrey lo on May 25, 2015
I have made a complaint that my washing machine is not working on 10th may, 2015 (Complain number 15510837), a technician came and inspected the it but the issue was not resolved and we never heard from you again. We have been calling customer care endless number of times and you always told us that someone would arrive. On 22nd may, 2015 we made the complaint yet again(Complain number 15595576). You assured us that the issue will be resolved in "24 hours" and yet no one has arrived to fix our washing machine. I kindly request you to do something about this....
Complaint comments Read comments [2] Complaint category Washing Machines

IFB - very poor service

User
 Twinkle Zubair on May 23, 2015
My registered mobile no.09415798451.i have complained atlest 10 times for my microwave owen 20pg3s model.its panel botton not working. Nobody visited from ifb .i am totally irritated. I will never buy ifb product and also not suggested to my friend and relative....
Complaint comments Read comments [1] Complaint category Appliances

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