IFB Industries Complaints & Reviews

A dishwasher purchased from them has never worked and I have been calling their customer service for weeks now. They have not bothered to replace the dishwasher at all. Even the person who came to give the demo could not give the demo and these irresponsible people do not even bother checking if their tickets have been closed or not.
[protected] - Ticket ID

I would not recommend bothering with any of their products....

Sorry to write this letter that my complaint vide Ticket No. [protected] mentioned above in the subject not yet been solved though a long period from registration of complaint has already been elapsed. So urgent action is requested....

My well-wisher/friend, Mr Sonu sharma, lives in Buxar, near Patna, Bihar. On October 29, 2023, he purchased an IFB 9KG AI powered eco inverter washing machine from Flipkart with the order ID OD[protected] and the IMEI/Serial No: [protected] 03T9. We did not receive a proper demonstration of the washing machine, and it did not work the next day.

We have made several complaints to the customer service team in the last...

My well-wisher/friend, Mr Sonu sharma, lives in Buxar, near Patna, Bihar. On October 29, 2023, he purchased an IFB 9KG AI powered eco inverter washing machine from Flipkart with the order ID OD[protected] and the IMEI/Serial No: [protected] 03T9. We did not receive a proper demonstration of the washing machine, and it did not work the next day.

We have made several complaints to the customer service team in the last...

I don't trust IFB service because they come and start marketing some product saying it will resolve the issue. For same issue of washing machine vibration on agent mentioned you should load the machine fully (not overload) without space and recent service agent said you should not fully load. Recent issue of fabric conditioner not fully getting drained is still not resolved and the overall vibration still exist.
I think the service...

I purchased new front door 6 KG washing machine on 2014 from Salem IFB point.
We spent Rs 4355 as service charges to Ms. Sairam Engineering Salem on 19/08/2022, the same day he took AMC for two years, the cost is around Rs 5546/-.
Again, the machine has problems on 07/03/2023, the same day we spent Rs 7901/-
Again, the machine has problem on 22/04/2023, the same day we spent Rs 380/-
Again, the machine has problem...

I have ordered the AUTODISH - DISHWASHING DETERGENT from the official website https://www.ifbappliances.com vide ordre no. [protected] on 09/11/2023 the product was expected to get delivered by 14/01/2023 but the product didn't reached. So i called so many times to ifb customer care every time i call they will say that our marketing team is handle all this query we can't help in this but we will arrange you callback, but that marketing team...

I have registered a complaint about one week ago and it haven't even resolved yet. And also i have received a message to my registered mobile number that the problem has been resolved.

The truth is my problem is not yet resolved. And the IFB customer services and your representatives are mocking me by sending message by saying that the program has been resolved.

I need a quick response for this and should resolve...

I have requested for IFB stabilizer repair and they took IFB stabilizer on 27th July.

No response from store manager, unresponsive Customer support and issue is still not resolved.

Please take this as an high priority and help us in resolving the issue....

I have online purchase of product with delivery date as 1st nov 2023, their is no update till now and when contacted customer care as per them pune team is not responding their call and billing yet not done by them
Pls. Check order number [protected]
If team is not responding call of IFB what will happen to customer...

On Last Thursday 19 Raise Call Ticke [protected] For My Washing Machine Door Lock Was Break Which Is Under Warranty On Same Day Technician Visited And Confirm That Part Need To Be Indent However No Proper Service From The Company Received On 25Th Technician Come With Aprt Which Is Not Related To That Machine Again And Confirm Me That It Is Not Related To Your Machin We Will Check And Bring Today However Today He Repair The Door And Confirm...

Hi,

I am writing to seek your assistance and intervention in a matter o[censored]tmost importance concerning the malfunctioning IFB Front-Loading Washing Machine, which I purchased three years ago. The machine is still under warranty, as stated in the warranty terms, which covers it for four years. However, the recurring issues I have experienced with this appliance have left me deeply unsatisfied and have caused significant financial...

I have raised a service request for some particle struck in the tub of my fully automatic washing machine on14/10/23 with ticket number of [protected]. Even after repeatedly registering request by me and by the dealer, the service personnel didint provide the service or even didn't inform that when they will come. As the product is under warranty I can't do a service by other person.. kindly solve this issue as I'm frustrated with the irresponsible...

We raised complaint for AC display error, technician visited on Dt.13.09.2023 and told outdoor unit complaint and it is in warranty condition, then he raised ticket number [protected] and ordered for new outdoor unit..
On Dt.16.09.2023 from service center once call came and told your AC outdoor and Indoor unit both are compliant. for outdoor it is under warranty and for Indoor unit you have to pay amount they told, but i argued with...

Our IFB Washing machine isn't working and unable to get service even it's covered under warranty...

IFB Industries — Warranty issue

I bought IFB machine in Jan 2022. Company provided 4 years Moter warranty and 10 years of spare parts warranty. Also there are some free services provided by company which I have never experienced.
I launched a complain to IFB customer care and complain no is [protected].

First of all, technician visited after escalation.
First impression from technician is that...

Hello, my name is Raju Khan Village Kakrala Teh Samana District Patiala Punjab 147102 My mobile number is [protected]. I lodged a complaint about ifb microwave on 12/09/2023. The microwave is under warranty. After filing a complaint about the microwave, the technician came twice but they were not professional, the technician did not fix the microwave, now ifb service center close my complaint without fixing my microwave.The reason they closed...

I have registered complaint for washing machine not working on September 23, 2023. No one responded till yesterday . Yesterday I received a call from a lady +91 [protected]. I told her about issue. I was surprised that she was asking for service of machine. She has no idea of compliant. After learning the issue, she confirmed that technician will visit at 1130 am todat on Sept 27, 2023 but no one has called or any plan to visit.
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There is an electric shock in the washing machine body and multiple tickets to resolve the issue. However, the service center is canceling the ticket without resolving it. Escalated this issue multiple times, but no resolution yet.

Following Ticket# raised in the past couple of weeks
[protected]
[protected]
[protected]
[protected]
[protected]...

My dishwasher is having problem of electric shock. I have raised complaint 2 times and it was marked closed without technician visit. Then customer care escalated twice. Still no one contacted.
First complaint was raised on 28th aug 2023 with ticked id [protected].
IFB complaint escalation process is fake, no priority or follow up by any IFB executive for escalated matters. IFB just do the routine service jobs only, if any service...