IFB Industries Complaints & Reviews

I had purchased IFB Washing Machine-Senorita VX 6kg 800RPM, 10 years ago.
March 2023 and even referred IFB to my friends, they have also purchased
IFB., planned for AMC my washing machine, so tried to register through
IFB websites on March 20, 2023. IFB tkt [protected]
Based on the registration, I have received call from IFB - (cell no
[protected]) (refer the below image) shristha. she said, we will...

No one from IFB are receiving the calls i am trying to approach Kharkana IFB service centre but no one are coming to our place to give service i am having problem with my washing machine which is under warranty When I am trying to reach KHARKANA BRANCH IFB SERVICE CENTRE BRANCH HEAD he is abusing me so i[censored] can't able to solve our issues pls refund the amount but don't abuse or don't disrespect the customers I am raising so many complaints...

I had worst experience with IFB service. I purchased the AMC from the company itself. Recently faced an issue with the washing machine, the door isn’t closing and tub is making lot of noises. So I have raised a complaint #[protected] Dated : 24th May 2023. Next day technician turned up and examined the machine and said they need to replace one of the part, which he said he will do next day. But, no one turned up to replace the part for few...

I have submitted complaint on 18/05/2023. Ticket ID IFB[protected].
My AC outdoor fan blade was broken while running condition. Technician came to see and says within 7 days fan will be replace with new one and take 590 rupees.But today till 30/05/2023 after 12 days nobody is responding for my call. I complain with their higher authorities, number provided by custmor care but no responce by him also.
What to do next, company...

No one are responding to our calls neither kharkana branch service centre nor anyone...

Overcharged by IFB service engineer for front load washing machine suspension replacement - IFB service engineer charged Rs 3880 plus Rs. 590 for the replacement of suspension unit. However the price for this part is in the range of Rs 1000 only. This clearly shows that IFB industries service department overcharged me for the part replaced and cheated me for the part replacement.
Service request number [protected]...

I got scammed by IFB employees twice.

First incident - My oven's touch board got complained and requested for a repair. The service man came and repaired the same for a cost. Then he told this is a common issue, if you take AMC all costs will be covered. So I took it for a price of Rs. 2000 which is around 30% of the cost of the oven.

After a few months, the same issue happened again. I emailed customer care...

We visited ifb point Kammanahalli on 1st April 2023, the sales executive Manu recommended to buy washer dryer model executive zxs 8.5kg which costed 59831/-
This turned out to be one of the most faulty machine one can think of.
The washing and drying time is 8hrs. All the clothes are getting damaged. Track pants come out wrinkled logos on the track pants are peeled off. All the clothes are damaged.
Dryer is not effective.br...

For past 3 months, I have been trying to contact various service agents and others for replacing the PCB for my IFB AC (Model/Year - IACS18AK3TC/2013). Even after raising service request, they simply call and say they have ordered for the pcb and in 2 days time call back asking for some OTP to cancel the services request, saying the spare part is not available. There is no other issues with the AC....

Hi i had purchased a washing machine in 04/08/2021 i am giving complaints to IFB customer care No one are coming neither to solve the issue neither no one called me also, Some manager GOPI at kharkana branch is talking to the clients very rudely he is only interested in making clients to purchase his products and escape, he didn't even taking the calls when I am trying to call him, pls shift my complaint to another dealer as he don't know...

Hi,

Head Consumer Care Cell,

I am facing issue since 22 Jan 2023 that my Washing Machine is making unbearable noise, calling customer service again and again though no response. raised complaint multiple times still not resolved.
Ticket # [protected], [protected], [protected], [protected], [protected], [protected], [protected]
Kindly check all the tickets that has been closed and not resolved.
Note:...

I have filled complaint with IFB with Ticket number [protected] on 10th May 2023 on second day evening when i call i come to know that wrong service center assigned by IFB, and they promise that next day technician come. but after daily follow-up till today no one come for AC repair. when i talked with senior of customer care executive on 15th May I come to know that Shivam Radio (service Center) has wrongly reported visit on phone. so, I...

[protected] this person is not responding properly please take an action on him immediately from hyderabad I am facing lot of issue from this executive...

Hi,
This is regarding my washing machine problem didnt solve for which i requested for a revisit of a technician other one as previous one visited took money my machine was working properly only water was coming slow after he done and went no water intake only. I really dont understand if im calling call center they want to send old technician where he will call us and say dont call to that no. Im not going to come. We are totally...

I have purchased IFB washing machine from Flipkart on[protected], model- "Diva Aqua VSS 7010"

From the Starting WM having malfunction issue But After Some time Automatic Resolve but now WM having Issue Having Below malfunction listed Below

Pls find Malfunction Video Link :-https://we.tl/t-Ksd7TS3jh5

Plls Check video

Already Log Complain with reference No -[protected]
br...

Person named Aakib visited as we registered complaint for washing machine he took 2800 amount from us stating DCMotor replacement and we will be getting mail of that bill and as he left when we checked problem didnt resolved and before that only water was coming slow but now its not working only its showing tap. As we called technician within 15min he didnt lift our calls and when we called and spoke to call center again said our issue they...

I purchased IFB 9 kg 5 Star 2X Power Steam, Hard Water Wash Fully Automatic Front Load Washing Machine with In-built Heater Silver (Executive SXS 9014) from Flipkart on[protected] with order ID OD[protected]. It was delivered to me on[protected].
The installation agent came for installation on[protected]. Before the installation, he is insisting me to purchase accessories worth about Rs 10, 000/-. He also warned me that if...

I have call many times but no response from local service center.
Nearly 45 days happens .
Now whom to contact for service....

Hello Team,

I have ordered a top load washing machine on 27th April 2023 and 2nd May 2023 was its tentative delivery time.

I have not received any notification from IFB about the order nor any communication. When I checked the status it’s not yet shipped and when I called the customer care they say there is no order with the provided order ID. Can you please look into it, I have already paid for this order.br...

This washing machine was installed at my premisess on 22nd March 2018. Since then the machine was repaired on[protected]. Although it was under your 4-year service warranty, not a single annual servicing has been done by your team till now.
I want to put this machine on Annual Maintenance Contract and would like to know the cost.

Name: Silvan M. De Sa, Mobile No: [protected]...