IFB Industries Complaints & Reviews

Dear Sir/Madam
I had purchased IFB washing machine in 2012 with great expectations .I was of the opinion that services of IFB is the best. But its not the true, they are coming for general service (no cost) and they are saying suspension is gone need to replace which cost Rs 3800 and they are pushing to buy AMC I don't know then why they are giving 4 year warranty. I believed and replaced last year.

Again this year...

I had to replace the drum suspension springs just after warranty expiry. And on the online it shows the price as ₹890 for all 4 springs. But IFB technician charged ₹3600 for 4 springs. First of all why on the earth are you charging ₹900 per spring? Is it made of gold or manufactured in Mars?

Just because consumer bought machine worth 25k and they'll anyway buy is what you think.

This is not a fair and...

The washing machine have following issues
1. Tub of the machine is not revolving smoothly, it touches outer surface area while revolving.
2 There is a sensation of electric current on touching outer surface of the machine.
3 Switches are not working properly...

I did a complaint yesterday with IFB and following were details

“ Sir/Madam, IFB tkt [protected] is resolved. Pls share your feedback. Click here tinyurl.com/hrzpuup5/?id=tzthmv”

My machine was shifted to my new apartment and in my last apartment it was showing a Error message ‘Motor Err’ and stopping

So after shifting I called up the service guy who on call without examination said that...

I had purchased a washing machine (TL#SGDG7.0 KG ) on 7th Feb 2021 vide invoice number ATC/20-21/14517.

The washing machine have following issues:
1. Water continuously flows from the pipe fixed beneath the machine
2. Drum of the machine is not fixed properly, while spinning, it touches outer surface of the machine. It does not revolves smoothly.
3. There is sensation of electric current on touching surface...

My name is Arun.. purchased the washing machine on October 2022. Within in a week there was an issue with washing machine. Which was instantly reported to the IFB service engineer Shashi He visited the site and after checking he said it is drum issue and also this model is defect so needs to replaced. He said he will report the issue and get replacement done with 2 to 3 weeks.. even after continuous follow up there is no replacement yet....

Dear Team,

This is in reference to the above mentioned AMC no that I have taken from IFB GLOBAL & Customer code.

In the month of March'2023 I raised the complaint for my dishwasher against the below mentioned ticket numbers but till date it has not been resolved rather it has been cancelled from back-end without visiting my place & without any attempt to resolve it.

Date Raised Date Cancelled Ticket...

I had purchased Elena steam 6 kg washing machine on[protected] from Amrita & co pallavaram. In last 5 years I spent more for maintaining the machine from board to drum. That too from last 3 years. I have changed my drum 2 times, filter 2 times, and rubber 2 times which is too expensive.

Last time when I bought drum in 08/2021. Technician informed old drum become fully rust and spoiled. So need to replace. After replacing use...

I had purchased Elena steam 6 kg washing machine on[protected] from Amrita & co pallavaram. In last 5 years I spent more for maintaining the machine from board to drum. That too from last 3 years. I have changed my drum 2 times, filter 2 times, and rubber 2 times which is too expensive.

Last time when I bought drum in 08/2021. Technician informed old drum become fully rust and spoiled. So need to replace. After replacing use...

Hi IFB support Team,

I am also facing the tACO error in my 6.5kg Senorita aqua sx machine. I checked online error code but could not able to find the solution of it....

I have been using ifb dish washer neptune sx1 model since 2 years, its still within warranty period.iam facing constant problem in operation of this dish washer, despite several complaints from my side to ifb service centre, they are not rectifying the problem & delaying the process, so that my warranty period would expire....

Displaying LU error message. Called customer care, where I was informed that the model I am complaining about is very old so it can't be repaired. I purchased my washing machine 8 and half years back. Since purchase never faced any issue but suddenly a week ago it's showing LU error message. Now the company's engineer informing me that the machine cannot be repaired because it's very old.. ridiculous.. is eight years or something a very long...

Sir we Purchased Washing Machine (top load - WTLIFB SDG 8KG) in[protected] from SARGAM ELECTRONICS Which is in Karnal (Haryana). The dryer of this machine is not working for a month now, for which we complained to IFB customer care (Complaint Number - [protected]). Once someone came from the IFB service centre to see the machine and said that 5000 estimates will come, and the machine will be fine. My mother said that you fix it.
My...

Dear sir,
I have raised a complaint regarding my washing machine last week, Service Engineer visited and stated a problem with the Power Board and took an advance of 1500 along with Visiting Charge 650 . Still no Update when the spre will be replaced.
The Person is not responding, not even attending the call.
Please help out with this issue....

We have been facing problems with our IFB microwave, which started in December. Upon looking up the internet for the customer service number, we came across the first search[protected] and made the call. The technician, after inspecting the microwave, he said that a certain part needs to be replaced which will cost us Rs. 3, 500. We agreed with it and he repaired it within a few days. When we asked for the receipt, he claimed that we...

Hi,
(IFB Service Center - Anakapally, Vishakapatnam district, Andhra Pradesh)
We have taken warranty for 1 year in MAY 2022 for our washing machine. After few months we had a issue in machine so we raised a complaint in IFB service center through mobile. technician came after multiple calls and saw the machine. Identified the issue and mentioned that parts of the machine needs to be replaced and told he will get the parts and...

Sir i have purchased an IFB washing machine which is still under warranty. It got affected with a rat bite and we spend around 3000 to fix it. The technician who came home did not even respond to questions nor was reluctant to help us resolve the issue. now the next day it happened again. we cant spend daily 3000 for this. The IFB customer care is not responding properly also the higher authorities are keeping silence without even responding.....

I bought a IFB senorita 6.5 kg washing machine, this is my second machine in last 8 years with bad experience. I have spent almost 4000 rs for a machine under warranty, First there was a shock absorber issue which is rectified but the technician charged around 1000 rs stating the 4 plastic bush will not cover under warranty. 2 ) In a span of 1.5 months there was a smoke from the machine and the technician had found issue with drum and rubber...

The dryer of my Ifb fully automatic machine is not working properly...

Dear Authorities,
Inspite of complaint registration( No CB [protected]) through registered mobile no [protected] and repeated request on almost alternate days, No visit by Technician for last five days. Assurance is given that technician will visit within 24 to 48 h keeping the valued customer waiting in inconvenience thereby compelling customer to resort to complaints. with such service ethics IFB will lose its credibility and valued...