IFB Industries Complaints & Reviews

I purchased IFB washing machine at Tirupati (IFB point) .ticket was raised from IFB for Installation & Demo. but service franchise named (Sri sai srinivasa enterprises) called me & Demanded me to purchase the other products (stand, liquid detergent).I disagree so they have not send me technician for demo, I approch the franchise owner name (Thota Madhu Naidu)about the demo but I returned with negligence answer from service provider. Finally...

With lot of disappointment I would like to state that I have ordered stand for my IFB 6.5 kg top load washing machine in October which is not yet delivered. I had been repeatedly calling customer care for the same and everytime they give me commitment that product will be delivered in 24 hours. It's been 3 months now.
Moreover I would like to complain about your service engineer of Kota Rajasthan named Mr.Ashok Mobile number [protected]..he...

Before Buying a IFB washing Machine THINK 1000 times. If by any mistake the machine gets faulty and even if you have AMC there for the machine, then the fix will be purely depends on the merits of the AGENCY if they want to fix your machine or make you exchange your machine.
My name is Ravi B and my IFB washing machine is repaired for the last 45 days and nothing done from IFB at all even the machine has the AMC till MArch 2022.br...

We have booked for washing machine service (tkt no [protected])
A person named ved prakash having mob no [protected]‬ came and sold us 4 pouch of descaler powder at Rs 680 (170 each) and when we checked the same online at Amazon.in the same pouch is coming at Rs 31 per pouch. This is totally fraud ifb is doing.

I also called ved prakash again and requested to collect the pouch back but he denied by saying do complaint...

I purchase WM on 20th october 2021 and it is giving electric shocks. Multiple complaints have been logged but no solution. Twice techinician has visited and saying it is the earthing problem. No other appliance is giving trouble. Tried different appliances on the same socket.
I need a solution to this. I need the machine to be replaced. Its been more than a month now my complaint has not ben dealt with.
This is seriously pathetic....

In June 2021, our IFB washing machine (Serena Aqua SX) stopped working. We got phone number of technician of near by service center (Puttur/Belthangady - Karnataka) and registered the complaint. The technician came and took away the part -PCB board after that he is not receiving the phone even after calling multiple times. Dejected by the pathetic service by IFB. What kind of service you provide when you hire these kind of frauds
IFB...

I logged a service request [protected] on 18th October to repair my IFB clothes dryer machine and till now the service has not been provided.

I made multiple follow ups so far.

18-Oct - Ticket logged (Phone)
25-Oct - First follow-up (phone)
28-Oct - Second follow-up (Phone)
14-Nov - Third follow-up (phone)
23-Nov - Fourth follow-up (phone and email)
25-Nov - Fifth follow-up...

मेरे द्वारा कोरोना कॉल के दौरान सर्विस के लिए कंप्लेंट किया गया था क्यों की मेरी 2 free सर्विस बाकी थी किन्तु कोरोना की बात कह कर मुझे फ्री सर्विस देने से मना कर दिया गया अभी मेरी...

Dear Sir,

This is regarding ticket number [protected].
I had forgot to add some more points about the service quality of IFB and its dealer in Chennai.

I have tried calling the customer care number multiple times, the audio quality was so bad, I had to hang up & the customer service engineer, had no courtsey whatsoever of calling back (The problem is at their end where i had made 3-4 calls yesterday and...

Hi Team,

I have been using IFB product and never faced this issue earlier in any other city except AGRA. I am using IFB microwave oven (30SC2) which is under AMC and recently stopped working. we have raised an complaint on IFB portal on 28 Oct which was closed abruptly without resolving the issue. now IFB team has closed the recent ticket i.e. [protected] couple of times again without any contact and visit of technician to...

Dear Sir / Madam,

This is regarding ticket number [protected].. I have bought this IFB Washing machine executive plus 8.5kg from IFB on 18/12/2017 from IFB Industries limited. The product is not even 4 years old, but I had two issues already with that control board (Where the start / stop buttons reside). The first problem happened two years ago and the service engineer said we have to replace the control board and after sometime...

Received below email from IFB, but on contrary the cheque was encashed on 29 Oct, Refer screenshot. Please reinstate the AMC with immediate effect.

Thanks,
Sanjay

Kindly refer to your AMC document [protected] dated 13/10/2021 from IFB industries Ltd which was issued against cheque no 001230 amounting to Rs 0.00

We regret to inform that the same cheque has not been realised. Hence the AMC...

Respected sir,
I purchased a IFB washing machine 3 years before and myself submitted a service complaint on 18.10.2021 regarding some smoke appear. No respect from service centre. Once again I remember my complaint on 22.10.2021. After that on 23.10.2021 a service person attended and reported that charge the drum and give me 15 days time to order drum also change the rubber and that’s CD. Rs. 2300/- should after service. But no...

I had requested to purchase AMC with rubber ...technician visited my home after month of request ..he checked machine and I paid ₹ 3780 for amc and he given sum simple slip ...after almost 7 days of payment I recieved and mail of Amc but that amc was without rubber when I asked manager he told we can't give amc with rubber but he had taken payment for with rubber amc ...manger is sayiny u wil get refund for balance amount ...and then I...

Respected Team,
Myself harish resident of Hyderabad, Vanasthalipuram, NGO colony. I am using IFB front load washing machine which doesn't comes under warranty. So based on brand I have called IFB customer care & they register my complaint today Mori at around 09:43 AM and they Mr. Khader called me self claiming that he belongs to authorised IFB technician and he checked the washing machine and told that due to power fluctuation mother...

Hello,

I have IFB microwave 30frc2 latest model, in reference to this is my 3rd Ticket# [protected] which still unresolved from last 4 to 5 month. Whenever i am use steam cleaning functioning to clean my oven after the function gets complete and than after 10-15 min when i again use my oven our Main switch of electric board tripp immediately and this keep happening till 1-2 day i cannot use it.

In referencing...

Dear Sir

My ticket number [protected] given on 16/11/2021, your service engineer not visited, plz share how many years to clear my complant

only 1 month back i have taken your product, your service engineer not in a position to give service, how can i continue

Thanking You

With Regards
sandeep...

I had purchased ifb washing machine 3 years ago. The washing machine has 4 years super warranty and 10 years spares support. Every year ifb is providing maintenance service to the machine. But every year they are billing me rs.1800 to rs.2200 for water softener unit and drum cleaning power.
Whereas washing machine was supplied to me with water softener and as such water softener is part and parcel of machine and same falls under warranty...

Our washing machine's door lock has been compromised. For a replacement, we've contacted local IFB Authorised service center which is SRI TIRUMALA SERVICES. The breakdown of the charge is as below
DOOR LOCK - 1250/-
SERVICE CHARGE - 590/-
I tried to contact the customer care numbers available on the official website "ifbappliances.com" but it resulted out that those numbers didn't exist. I would really like to know why...

This is with reference to the IFB Washing Machine DIVA AQUA SX purchased by me on June 22, 2021. This machine has not been working since November 13, 2021 as water was not being let in to the machine at the start of the wash cycles and I had registered the complaint through IFB customer care number (IFB Ticket No. [protected]). The machine was first attended by the technician from Neo Agencies, Mumbai on November 15, 2021. The technician said...