Indian Railway Catering & Tourism Corporation [IRCTC] — User is disabled

Address:Moradabad, Uttar Pradesh, 244001

Dear Sir,
I am a regular user of IRCTC. I have following user ID with irctc but for some days I am getting "user is disabled" message while logging in. Due to this I am facing a lot of problem for further railway ticket bookings. Please enable my user ID. I ensure you that I am using this ID for personal use.

User ID--- RinkuArora
Mob No [protected]
Name--- Kamal Arora
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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I booked a railway ticket on 15th Aug 2016 through IRCTC. Suddenly i see that the next day, i.e, 16th Aug 2016, Rs.11.25 was debited from my account without any prior notice/information to me. It is written as INB commission on railway booking. The reference number is IG0CNJXUE4ICO5908098.
Yours thankfully,
Mainak Panja

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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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