Indian Railway Catering & Tourism Corporation [IRCTC] — amount not refunded after failed irctc transaction

Address:	Bangalore, Karnataka, 560048
Website:	www.irctc.co.in

Hi all,

This is to inform you that i tried to book a ticket from irctc website using payzapp app on july 7th 2018 but the transaction got failed and the amount got deducted from my account. When i checked with payzapp people then they said that amount is transferred to irctc from their end. I already wrote number of emails to the [protected]@irctc.co.in and have provided all the details asked by them but still i can't see any progress or any action taken on it.

I have given them bank statement history, and other details asked by them. But they are least care to look into it. Request you to please take an action on it.

Transaction id: [protected]
Transaction date: 7th july 2018
Amount deducted: rs 260
Registered mobile no:[protected]

Approval code:000215
Rr no[protected]