Indian Railway Catering & Tourism Corporation [IRCTC] — Catering service in train 12925

Address:Mumbai City, Maharashtra, 400708
Website:Irctc.co.in

Im traveling from mumbai to chandigarh in paschim express (Train number-12925). Im having issues with the price of the services provided by indian railways in trains. Instead of rail neer water bottle, they are selling some "pavan" water bottles and also charging more than the mrp. Mrp of this bottle is inr 15, they charged me inr 20 and refused to return rs. 5. When i told them about registering complaint, they tried to threaten me.
Also, none of your helpline numbers are working. Really worst service provided by indian railways.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Feb 06, 2021
Updated by Gpanwar
3 years and still nobody acknowledged this complaint.
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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