Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — for refund money in failed transaction

AFROSE AHAMED

from Kolkata, West Bengal

Website:

www.irctctourism.com

On 07.01.2019, i tried to book a double bed retiring room at "durgapur" railway station against pnr no. [protected] for dt.08.01.2019 through guest login id.in the process of booking i paid an amount of rs. 404/- through my upi (Phonepay app). I would like to inform you that amount (Rs. 404/-) was debited from my bank account but i did not received any confirmation of booking of retiring room. Next time another room was booked against the same pnr no. [protected]. I request you to please arrange to return the said amount of rs. 404/- which was wrongly debited from my account.

*transaction id - [protected]
Date of booking - 07/01/2019, 06:29:34
Total fare - 404.0
Pnr no - [protected]

Thanks & regards

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Comments

Parthajyoti

from Bhubaneshwar, Odisha

Hi, i am Partha. my user ID is parthajyotidevsarmah, My cellphone number is [protected].I received my e-mail OTP. but i missed my Mobile OTP. I tried to resend mobile Id, it says my user ID was exceeded for today-58082, so i am not receiced my otp. please activate my account now and, send my MobileOTP. thankyou.