Indian Railway Catering & Tourism Corporation [IRCTC] — IRCTC E-Ticket, TDR (Ticket Deposit Receipt) Policy, Refund is not received since 02-December-2016

Address:	226012
Website:	irctc

Dear Sir,

Please tell me proper reason, Since the train delayed by more than three hours and passenger not travelled and TDR claim for the same day. As per the railway rules, Why TDR refund is not received since 02-December-2016 yet now ?

Please check and let us know the reason behind.

Ticket Details

PNR Number Transaction Id Train Number From To Date of Journey
[protected] [protected] 12876 / NEELACHAL EXP New Delhi Lucknow 02-Dec-2016

Passenger Details

Sl No. Passenger Name Age Sex Reason for TDR
1. VISHAL NARAIN 32 M Train Late More Than Three Hours and Passenger Not Travelled.

Authority:- Railway Board letter No.TCII/2003/2015/Refund Policy/1 dated 06-Nov-2015 The Gazette Of India Notification Dated 04-Nov-2015.

TDR filing Reason

Refund Eligibility as per Railway Refund Rules

Train Late More Than Three Hours and Passenger Not Travelled.

TDR shall be filed before the actual departure of the train for availing full refund

Regards
Vishal Narain
Mb No : +91-[protected]