Indian Railway Catering & Tourism Corporation [IRCTC] — irctc is just a money making machine

Address:

New Delhi, Delhi, 110062

What the hell is with the irctc. After updating the website its feel like they deliberately supporting the agents. I tried two days to book tatkal ticket, the moment i enter the captcha it starts saying it is wrong. I did three times and in attempts it saying the same thing. And after few when the seat is not available then everything becomes normal, the captcha was perfect. I clearly understand that they selling the agent ship at the cost of 7000 and the agents are their first priority and that the website is showing clearly. Then why the hell they have given the ticket booking option to normal customers. Worse and pathetic services i have ever seen. On the name digital, they are just a money making the machine.

They earn money from agents.
From the customers
On the name of processing fees while booking and cancellation of tickets even when they cancel that.
Lots of google ads.
Third-party ads.

For god sake!! Provide better service don't put a stigma on worlds 2nd largest railway network.