Indian Railway Catering & Tourism Corporation [IRCTC] — irctc website says failed transaction refunded but amount not credited to account even after 12 days

Website:www.irctc.co.in

Hello sir,

On the irctc website the refund status for the failed transaction says refunded but the amount not credited to my hdfc bank account even after 12 days of refund date. Following are the transaction details from irctc website.

Transaction id: [protected]
Pnr:
Train no./name: 22683 / ypr lko exp
Transaction date: 2 jan 2019
Yesvantpur jn (Ypr) allahabad jn (Ald)
Refund status: refunded
Cancellation/refund id: [protected]
Bank name: hdfc bank
Booking amount: 2305.98
Refund amount: 2305.98
Refund date: 4 jan 2019
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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My 4/1/19 train is cancelled plz refund my money

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