Indian Railway Catering & Tourism Corporation [IRCTC] — money debited but ticket not booked. status is pending from bank

Address:OLD NO 97, NEW NO 132, FLAT NO 104,, 2ND FLOOR PIDARIYAR KOIL STREET, SEVEN WELLS, Chennai, Tamil Nadu, 600001

Hi I Tried to book a ticket from IRCTC app on 16th June via the IRCTC App.

I used Citibank credit card to make payment of Rs.4907.94. Money was debited from Card but the status of the transaction is mentioned as "Pending from Bank End" and the ticket is also not Booked.

Please arrange for a refund of the amount.

Reservation ID : [protected].

I have also attached the screenshot.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10798
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information