Indian Railway Catering & Tourism Corporation [IRCTC] — money was deducted but train ticket was not booked

Address:Thane, Maharashtra, 421305
Website:PAYTMCATERING

I have booked 2 railway tickets through IRCTC mobile app but after the confirmation of payment page got blank for 15 min and my money got debited INR 721/- from my account but my ticket was not booked and when I was checked my account statement the I got remarks in narration column ''[protected]- PAYTMIRCTCECATERING'' and reference number not received on mail and transaction date is 01/07/2018. Train name is Devagiri Express from Kalyan to Nizamabad but still my money is not credit back so please arrange refund as soon as possible...
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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