Indian Railway Catering & Tourism Corporation [IRCTC] — my refund money not yet credited

Address:XXXXXX

Below is the detail i got for my refund confirmation of rs;610, but even after 10 days of refund my money is not credited to my account. What is the issue on this

Reference to refund against pnr number [protected] /irctc transaction id [protected], an amount of rs. 610.0 has been processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking: 13-jun-2019
Refund processing date: 14-jun-2019
Refund amount: 610.0
Refund reference no: [protected]
Payment option used : icici bank (Netbanking)
Booking reference no: [protected]
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10799
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information